Website UX & Registration 8/10

Like all sites on the former Dragonfish network, Electric Spins follows a very simple design format. In every way it is a classic white label casino rather than a big independent. If you like your website with no frills then this could be one for you. It uses a striking electric blue and white background, offers clear navigation and makes it easy to find your favourite games in seconds.

Finding Important Information

If you want to find important information like terms and conditions, a brief summary of who the operator is (Broadway Gaming), and Responsible Gambling advice, then you can just scroll down to the bottom of the page and use the navigation there. It would be useful to be able to view a page with a summary of the bonus policy at Electric Spins, and there is no link to ‘How to make a complaint’ as found at other sites. However, this is not a deal-breaker, but more a nice to have and over all the site presents all the information we need.

Sign Up and First Deposit

Registration is a simple 4 step process that took under 2 minutes to complete. You will need to enter your full name, address, email and date of birth, and choose a username and password. Make sure that this information is accurate or you may have to provide documents to verify your ID before you can deposit.

Once your new account has been confirmed, you can deposit immediately. Make sure that you enter the Promo Code SPINIT when you do to get the bonus. Or, if you DON’T want to receive the bonus then you will need to OPT OUT.

I was credited £20 bonus and 100 spins on Eyecon’s Irish Luck which you can see in this screenshot.

Account Pages

Your account area at Electric Spins pops up in a new window in front of the site. It’s nicely put together and makes it really easy to access all the important account functions all in one place. If feels similar to the set up at Aspire Global sites like Spin Rio in that respect.

Just click the little arrow next to your username at the top of the screen to open the account window. Useful functions here include the option to view upcoming and past bonuses, including remaining wagering requirements, a verification portal to upload documents, account history viewable by transactions or game bets, and a list of Useful Links including ‘Making a Complaint’ and Support.

If you want to cashout or deposit then you need to hit the Cashier button that appears next to your balance at the top of the screen. This is where you set your transaction limits as well. It is slightly confusing as you would normally expect the cashier to be found in the account area. However, it soon becomes second nature to use the two areas separately.

Online Slots 6/10

Catalogue and Game Providers

The slots selection at Electric Spins is smaller than you will find at many rival sites. It numbers around 500, maybe less. The providers include Eyecon, IGT, Microgaming, NetEnt, NextGen, Playtech and Pragmatic Play. So, if you are looking for games by some of the popular high variance specialists like Nolimit City, Big Time Gaming or Relax Gaming then you will need to try elsewhere. There are no games by popular studios like Play n Go, Thunderkick or Quickspin.

Jackpot Slots

There is no specific Progressive Jackpot link in the game menu at Electric Spins so you need to use the search bar to find jackpot games. If you do, type in the word Jackpot and you will see a list of around 60 games, mainly from Eyecon. These slots have prizes of £100,000s but don’t hit the million-pound mark. There are no Mega Moolahs from Microgaming, Mega Fortunes from NetEnt, or Jackpot King games from Blueprint Gaming.

If you are looking for a better selection of jackpots then you should try Play OJO with more than 350 jackpot slots or Casumo with its own exclusive progressive  jackpot prizes.

New Slots

The ‘new’ section of the game menu at Electric Spins offers only a very limited list of slots. Just 12 in total. These included games like Lara Croft Tombraider and Mermaids Millions that cannot be classed at ‘new’ by any stretch of the imagination! It appears that this is an area of the site that has been neglected.

Megaways Games 

Electric Spins has a very meagre selection of just 9 Megaways slots. This is one of the smallest selections of Megaways games we have seen. It includes Fluffy Favourites Megaways and Invaders Megaways but there are 100s more that are not included.

If you enjoy Megaways and want a wider choice we recommend trying an alternative slot site like PlayGrand from White Hat Gaming with 170 to choose from.

Slingo Games

There are 30 Slingo games to play at Electric Spins. To find them you will need to type ‘Slingo’ into the search bar. This is a reasonable selection including top games like Slingo Fluffy Favourites and Slingo Da Vinci Diamonds.

If you enjoy Slingo and want more options you should try our Slingo Sites page.

Game Menu, Search Functions and Game Window

The game menu at Electric Spins is basic. It allows a player to search by a full list, Popular or New, or by game name. There is no option to search by game provider, RTP, variance, theme or features. This makes it difficult to find new games you might like or just explore the catalogue in any depth.

If you are looking for a slots catalogue with greater variety and a fun search and filter system to find games like one you enjoy then we recommend BacanaPlay from Skill on Net.

Unusually, the games at Electric Spins open in a small popup in front of the main site window. It doesn’t look as nice as games embedded in the main site but it allows you to flick back to your account and the cashier very easily whilst still keeping the game window active.

Live Dealer 1/10

There are NO live dealer games at Electric Spins.

Loyalty Promotions 7/10

Electric Spins has a loyalty program available to everyone. In principle it sounds great but the level of rewards is actually quite low. To be eligible you must have deposited within the last 30 days.

Everyone starts at level one and its possible to progress as high as level 7. Each level gets daily free spins from 1 spin at level 1 up to 15 spins at level 7. Winnings are capped at 10p at level one and 75p at level 7.

There is also a monthly cashback available from levels 4 to 7, with cashback of 1%, 1.5%, 2% or 2.5% credited at the end of each month.

There are relatively small rewards and reflect the fact that Electric spins is a small bingo and slots white label site rather than a big independent casino. If you are looking for more substantial loyalty rewards then we recommend that you try a site like Casumo instead.

Cashier Options 7/10

The cashier at Electric Spins accepts some, but not all of the major payment services. Visa and Mastercard are available on debit card, and Paypal is the only eWallets option. There is also Apple Pay. This is a reasonable selection but some notable options like Google Pay, Skrill, Neteller and Trustly are all unavailable.

There are no fees and the minimum deposit and withdrawal levels are very reasonable at £10.

Here is a summary of the deposit and withdrawal options at Electric Spins.

Payout Speed 7/10

Electric Spins promise to attempt to process any withdrawal within 24 hours, providing they do not need to request any further documents to verify your account. I made a withdrawal of £10 to Mastercard at 12.14pm on a Monday. The funds were processed on Tuesday at 17.00pm.

This is longer than 24 hours which is longer than most UK slot sites. The fastest slot site for withdrawals in our tests has been MrQ.

Customer Support 9/10

Electric Spins is part of the network of Dragonfish sites all serviced by the same customer support centre. The advantage is that you get a 24/7 support team to engage with, available on live chat, phone and email. The disadvantage is that it can feel a little impersonal at times.

Support staff may ask which site you have come from when you start talking, and request your account details including full name, email and date of birth, before they answer your query. This is to help identify your account. The live chat popup is also unbranded so you are very aware this is a white label network and not an independent site.

Having said that, the support centre is well-staffed and response times are not bad. At off-peak times in the week the response was always under 5 minutes and less than 5 people were ahead in the queue. Once I was talking to an agent they were knowledgeable and professional.

KYC Process 8/10

To verify your ID and payment methods at Electric Spins you may be asked to provide scans of documents like your passport, driver license, utility bill or debit card. You can upload these via your account pages. This is now the most common way for online slot sites to request documentation. It means KYC checks can be completed much quicker than over email.