Website UX & Registration 9/10

If you’re already familiar with White Hat Gaming casinos, you will recognise the look and feel immediately upon loading the homepage, particularly significant areas like the game menu and sign-up form.

The site is pretty busy, with legal small print and animations scattered all over the place. It certainly doesn’t have the crisp and clean feel of more modern online casinos. However, the navigation works well enough and I could find what i was looking for with ease.

Important pages like the registration form and live chat widget are clearly signposted. Clicking the “slots” and “live dealer” links simply moves you further down the page, where you’ll see an intuitive and customisable list of scrollable games. The search facility is pretty handy too.

Signing up is a simple process. Hit “Register” and provide your full name, email and telephone number. Page two requires your home address, gender and date of birth, before you’ll set your desired currency, username and password.

That whole process can be completed in under 2 minutes. Next, you’ll be presented with a responsible gambling message, before being conveniently whisked straight off to make your first deposit.

I was ready to to play my 200 spins in no time!

Online Slots 9/10

Catalogue and Game Providers 

There are more than 2,100 slots in the Jackpot Village library, supplied by almost 100 different providers. Genuine industry giants are in the mix, such as award-winning developers Play’n GO, Pragmatic Play and Nolimit City. 

While this catalogue of slots is only half the size of competitor Skill on Net sites like BacanaPlay, it’s still bigger than many. Besides, it’s all about quality here, with a fantastic blend of old-school classics and more modern, innovative titles.

Jackpot Slots

You’ll find plenty of jackpot slots in the library, which are accessible via a couple of sections on the site’s horizontal navigation bar. Click “Jackpot Slots” to access all 130+ titles, or tap “Must Go Jackpots” to drill down into around 50 of those specific games.

The selection of progressive jackpots is very good. You can play most of the biggest networks here, including Mega Moolah, Dream Drop and Jackpot King. The only thing that’s really missing is NetEnt’s Mega Fortune.

New Slots

Like any good online casino, there’s a dedicated section for new releases. Simply tap the “New Games” link on the far-left of the horizontal bar to see up to 50 of the latest titles. Again, this section is customisable, allowing you to easily configure the layout to suit your device.

Unlike some casinos, this list is bang up to date. Upon checking, the first five games displayed were all released within the past week. However, it’s worth pointing out that this area isn’t slots-focused and will include live casino and table games too. 

Get around this by clicking the standard “Slot Games” button. The eagle-eyed will notice that all 2,100+ titles are listed in the order they were added to the site, starting from the most recent.

Megaways Slots

Unfortunately, although there are over 100 to be found, there’s no easy way to browse the collection of Megaways slots. The site would benefit from an extra button on the navigation bar. For the time being, you must use the search bar and type “Megaways” to filter the catalogue.

Some of the most popular titles include Gonzo’s Quest Megaways, Bonanza and Buffalo Rising All Action Megaways.

Slingo Games

There are currently 32 Slingo titles from Gaming Realms in the Jackpot Village portfolio. Once again, this compares well against bigger name sites like Casumo. Many of these fun games are based on fan favourite slots, such as Slingo Starburst and Book of Slingo. You can check out more casinos with Slingo on our Slingo Sites page.

Game Menu, Search Functions and Game Window

If you know exactly what you’re looking for, you’ll have no problems with the Jackpot Village navigation. The search facility works effectively and you can easily browse by game provider. However, if you’re not sure of the specific slot you want to try and wish to browse by category, it is trickier. 

Many sites have easily clickable sections, allowing you to view games by feature, such as Cluster Pays or Megaways. That doesn’t exist here. Beyond “New Games”, “Popular Games” and “Jackpot Slots”, there’s simply no easy way to browse in a targeted manner. If you want to be able to filter your slots catalogue more effectively – by stake range or user scores for example – then the sites like OJO or Casumo are a good bet.

That said, once you load a game, there are some nice touches. A list of recommended slots appears, allowing you to easily switch your game, or star them for later play. A timer is visible in the bottom-left corner, serving as a responsible gambling reality check. The red “Deposit” button enables you to quickly top up your account, plus there’s a full screen toggle.

Live Dealer 9/10

You’ll find three industry-leading live casino suppliers here: Authentic Gaming, Pragmatic Play and Evolution Gaming. What’s more, there are over 50 different games represented. 

All of the traditional favourites are available, including roulette, blackjack and baccarat. Many of these games also boast exciting and innovative variations, such as Double Ball Roulette, 7’s On Fire or Lightning Blackjack. 

As if that weren’t enough, you can also play a number of colourful and engaging game shows, like Crazy Time, Monopoly Big Baller and Boom City.

Evolution Gaming

With good reason, Evolution is universally regarded as the industry’s best live casino supplier. High definition streams, charismatic presenters, innovative and pioneering game mechanics – you name it, they have it.

At Jackpot Village, you can play classic Evolution table games, such as blackjack, roulette and craps, from as little as £0.10. The upper limit, meanwhile, is an impressive enough £10,000. In terms of game shows, the full Evolution suite of products can be found here, with everything from Deal Or No Deal to Gonzo’s Treasure Hunt.

Pragmatic Play

This top live casino supplier has a range of gameshows to rival those of Evolution, most notably Snakes & Ladders Live, PowerUp Roulette and Sweet Bonanza CandyLand. But their Asian games are possibly what marks them out from other live casino providers.

Not only can you enjoy a number of popular titles originating from that continent, such as Dragon Tiger, Sic Bo and Andar Bahar. But you can even play standard games like roulette with a Hindi speaking dealer and an Indian-themed studio.

Authentic Gaming

The majority of Authentic titles at Jackpot Village are roulette games. Both standard and automated wheels are available, although betting limits tend to be lower than the bigger providers. For instance, the main Live Roulette game has an upper limit of £100. 

Popular variations include 7’s On Fire, which blends roulette with slots and 500x Roulette Live, with its random multipliers. Aside from roulette, blackjack is the only other game supplied by Authentic.

Loyalty Promotions 8/10

The Jackpot Village loyalty program is refreshingly straightforward. There are no complex ranking structures in place, but instead, you earn a £5 bonus for every 1,000 loyalty points collected. These bonus funds carry a 40x wagering requirement, which is pretty much the industry standard.

Pick up 1 point for every £10 spent. However, some games pay different rates. Blackjack, for instance, is only worth half, meaning you’d need to wager £20 to earn a point. Roulette games are worth just 25%. On the other hand, slots and scratchcards pay double.

Alongside the loyalty program, there are several promotions for regular players. These usually take the form of a prize draw, like the Village Fete. Here, you can win a share of £10,000 every month simply by wagering £20 in the casino.

Cashier Options 8/10

The payment methods at Jackpot Village are pretty standard. There’s a decent mixture of debit cards and e-wallets, with prompt processing times and no hidden fees. Options such as credit cards and cryptocurrency are not available due to local licensing laws.

If you are looking to deposit less than £20 will need to go elsewhere as this is the minimum transaction value. 

Here are the payment options with minimum deposit and withdrawal values and fees.

Payout Speed 7/10

Withdrawal times are in line with other online casinos in the country. However, before you can request a payout, you’ll need to upload your identity documents and have them verified. Do this through the “My Account” section of the site, using the button marked “Upload Documents”. Alternatively, you may send them to documents@jackpotvillage.com for verification.

Provide a recent bank statement, proof of address, such as a utility bill, and an ID card. You may also need to send a copy of your bank card, if requested – both the front and back.

Customer Support 8/10

Reaching out to the support team is easy. First, hit the “Contact Us” button at the top of the page to view your options. Live Chat is most probably your best bet, since you can speak to a human support agent 24 hours a day. You’ll find the team to be friendly and helpful.

If your problem isn’t urgent, consider using the Help Centre, which is a fairly sizable collection of FAQs. If we’re completely honest, these are not always useful. For instance, you won’t find much documentation regarding deposit and withdrawal limits or payout times. Finally, the email inbox at support@jackpotvillage.com is also staffed 24/7.