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18+ new players only. Minimum deposit: £20. Maximum £100 bonus. Max bet with an active bonus: £2. Wagering requirement 100% match bonus: 30 times sum of deposit + bonus. Max redeemable from welcome bonus: £500. 100 Free Spins are given out 20 per day on Book of Dead for 5 days in a row, log in each day is required. Max Free Spins winnings: £100. Winnings from Free Spins are credited as bonus money with a wagering requirement of 45 times. Free Spins expire after 3 days. Some games may not be played with a bonus. Games may contribute differently when wagering a bonus. Play Responsibly! Terms apply BeGambleAware.org
Duelz Casino Review
- Sign Up Offer8
- Website UX & Registration8
- Online Slots8
- Live Dealer7
- Loyalty Promotions7
- Cashier Options7
- Payout Speed8
- Customer Support8
- KYC Process9
- License & Reputation8
Overall Score: 7.8
How We Score Slot SitesSlot sites are all assessed on 10 criteria and scored out of 10 on each. We register, deposit and play with real money so that we can give you an accurate assessment of the player experience. You can read more about our review process here.
Our MissionAllSlotSites.com is a free, independent casino review service that provides our readers with accurate and objective reviews of slot sites. For your safety it is our policy only to partner with operators licensed by the UK Gambling Commission.
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Review Written by: Mark Wadie
Date Published: 2nd March 2022
About Duelz Casino
Duelz Casino, founded in 2018, is a unique gambling experience brought to us by SuprPlay Ltd, the name behind Voodoo Dreams, and labelled by their own team as ‘A Truly Magical Casino’. Duelz offers something unique that other brands in the family don’t have – the ability to ‘duel’ against other players on a simple 3×1 slot for prizes including bonues and cash. This gamification feature along with their huge slots catalogue make Duelz a good choice for UK slots players.
What We Liked
- Totally unique duelling feature to earn rewards
- Big slots selection – over 1,500 in total
- 100 Book of Dead spins in sign up offer
- Fun, immersive website theme
- Good customer support with quick response time
What We Didn't like
- £20 minimum deposit
- Established: 2018
- Operator: SuprPlay Ltd
- Head Office: Palazzo Villa Rosa, Triq In-Nemes, Is-Swieqi SWQ 3302, Malta
- UK License: Malta Gaming Authority
- White Label: Yes
- Contact: firstname.lastname@example.org
Slot Site Comparer
How does Duelz Casino match up against its rivals on key stats? We matched Duelz Casino against other similar sites to help you decide where to play.
|Slot Site||Operator||Our Score||Established||Min Deposit||Min Withdrawal||Total Slots||Total Providers||Total Jackpots||Megaway Slots||Slingo Games|
|Duelz Casino||SuprPlay Ltd||7.8||2018||£20||£20||2,000 +||100 +||44||65||0|
|Slotnite||White Hat Gaming||7.5||2019||£10||£10||1,000 +||30 +||158||43||37|
|Temple Nile||White Hat Gaming||7.4||2018||£20||£20||1,500 +||100||144||140 +||33|
|21 Casino||White Hat Gaming||7.9||2015||£10||£20||2,500 +||102||150||165||18|
|Play OJO||Skill-On-Net||8.4||2017||£10||£1||4,500 +||66||368||151||59|
|Mr Q||Lindar Media||8.3||2018||£10||£10||700 +||20 +||80||50||37|
|NY Spins||SuprPlay Ltd||7.4||2017||£20||£20||1,000 +||50 +||27||60 +||0|
|Voodoo Dreams||SuprPlay Ltd||7.8||2018||£20||£20||900 +||90||44||65||0|
|All British Casino||L and L Europe||7.5||2013||£10||£20||700 +||43||30||130 +||46|
|Casumo Casino||Casumo Services Limited||9.0||2012||£5||£10||3,200 +||110||267||176||30|
Sign Up Offer 8/10
- 100% Match Up To £100
- 100 Bonus Spins on Book of Dead (20 per day for five days)
This is a good bonus package with the caveat that the threshold to qualify is £20, so if you are thinking of depositing less than that then you should try elsewhere if you want some free play. For example, you can claim a 100% match from just £10 at Casumo and BacanaPlay right now. At the other end of the scale, the £100 cap on the bonus will be enough for most, but if you are looking to deposit more then you could try Dream Vegas (get 100% up to £300) or Temple Nile (get 100% up to £500).
The wagering requirements are 30x the sum of bonus PLUS deposit which is high. If you deposit £20 and claim a £20 bonus you will need to wager £1,200 before you can withdraw any winnings. Bonus winnings also have a £500 cap. For less tight wagering requirements you could try Luckland (40x bonus ONLY) or PlayGrand (35x bonus ONLY).
An advantage of this deal is that it gets you 100 spins on Play n Go’s Book of Dead slot which is a top-quality high variance slot. But I noticed that the wagering requirements for winnings generated from your free spins are set at 45x. That is quite high – for a better deal you can always try SuprPlay’s other site, Voodoo Dreams, where you get 50 Book of Dead spins with winnings paid out in real cash.
Here is how the Duelz Casino sign up bonus compares with others in the UK right now.
Alternative Sign Up Offers For You
|Slot Site||Min Deposit||Free Spins||Match Bonus||FS WR*||Bonus WR*||Max Cashout|
|NY Spins||£20||50||100% up to £50||0x||30x||£500|
|Voodoo Dreams||£20||100||100% up to £50||45x||30x||£500|
|BacanaPlay||£10||25||100% up to £50||60x||30x||Unlimited|
|All British Casino||£20||0||100% up to £100||0x||35x||Unlimited|
|Casumo Casino||£10||20||100% up to £25||30x||30x||Unlimited|
*WR = Wagering Requirements
Website UX & Registration 8/10
Slots players familiar with other SuprPlay sites, NY Spins and Voodoo Dreams, will be at home at Duelz Casino as it runs on the same platform. The website uses the same layout with navigation in a side bar down the left of the screen and the main game menu in the center area.
This is an immersive brand meaning the design reflects the casino’s theme which is one of ‘duelling’ with other players to see who can score the most slots wins in a 1v1 battle. A shield in the logo reflects this as does a cartoon meadow strewn with diamonds and other trophies on the home page. You will also notice that when the game menu comes up, the backdrop changes to a kind of medieval dungeon with stone walls and a skeleton chained to the wall. That is the arena in which your ‘dueling’ takes place.
The overall vibe is a kind of fantasy dungeons and dragons role play one. You choose your own avatar and make friends to do battle with. The imagery looks nice and makes Duelz stand out from the crowd. However, at times it did make it hard to read some of the game logos when scanning the menu.
Finding Important Information
To find out more about Duelz and how it works you can browse through pages of important information by clicking links in the footer. You can read up on the Bonus Policy under ‘Duelz Bonuses and How They Work’, find out more about the Dueling feature under ‘What Is Duelz?’ and scan the usual terms and conditions for withdrawal information. Everything is easy to locate and clearly described.
Registration is very easy at Duelz. They say it should take under 60 seconds but for me it took probably more like 90. No complaints though – it is easy to follow thanks to a 3-step form that appears in a pop-up window shown in our screen shot below. As with most casinos, initial verification checks are done behind the scenes and you can deposit and play without submitting any documents.
Once you are logged in, to access your account page you’ll need to hit the avatar link above your name on the left of the screen. It may take a few minutes to orientate yourself here as Duelz mixes up its normal account functions with the bespoke features of the site. You’ll therefore find Pending Withdrawals, Verification and Responsible Gambling tools next to The Locker Room where you choose your avatar. It’s a little confusing at first but you will soon get used to it.
What is important to know is that to deposit and withdraw you have to access a seperate area through the green ‘Deposit’ link. This bit is really easy to use and nicely designed. Your latest payment service is saved but you can easily jump to another using the logos at the bottom of the screen.
Altogether, Duelz is a fun site to use, whether you want to go all in, set up an avatar and take part in duelling or simply play slots as you do anywhere else. Information was clear and informative and finding what we were looking for was never a problem.
Online Slots 8/10
Catalogue and Game Providers
Slots are what we are here for and Duelz Casino delivers in style. In total close to 1,500 slot games are available, provided by 90 different suppliers.
That means whatever your tastes are, there should be something for you. A few minutes browsing the menu reveals that some of our favourite game studios are contributing to the action, including No Limit City, everyone’s high variance favourites, Big Time Gaming, and a long list of other game suppliers including Hacksaw Gaming, Relax Gaming, ELK Studios, Thunderkick, Blueprint Gaming and Yggdrasil.
The Jackpot tab shows 44 games. This is not the biggest selection – you will find more at Casumo (250+) or Play OJO (367) for example. It does include progressive jackpot classics like the Mega Moolah and Wow Pot series from Microgaming. However, there were no Dream Drop Jackpots (Relax Gaming), Jackpot King (Blueprint Gaming) or Mega Fortune Jackpots (NetEnt). Nor do Red Tiger’s Must Drop games appear anywhere.
Duelz Casino keep their ‘New’ selection up to date. There were more than 50 games in the list when we checked, including Happy Apples (Red Tiger), Stormforged (Hacksaw Gaming) and Countess Cash (Gold Coin Studios), all released within 14 days of our review.
At Duelz Casino there is a special Megaways tab to browse games with Big Time Gaming’s expanding reels game engine. There are 65 titles listed including Big Bass Bonanza Megaways, Gonzo’s Quest Megaways and Fruit Shop Megaways.
Duelz Casino does not have any Slingo games in its catalogue. If you want to play Slingo then try our list of Slingo Sites instead.
Game Menu, Search Functions and Game Window
The game menu is simple to navigate, bringing up the latest or most popular games at the top and allowing you to filter by type – new, jackpot, drop and win, Megaways – or search by specific title. These are important options when it comes to a huge catalogue like this one. However, there is no option for more sophisticated searches by game supplier, RTP, paylines or game feature for example. So exploring the catalogue in more depth is not easy.
A nice feature of Duelz Casino is that the slots load up in the same window as the main site, so you retain the navigation down the left side. Whilst this is helpful and keeps you grounded, beware that clicking one of the links there – deposit for example – will close-down your current game.
Slots RTP Settings at Duelz Casino
Many slot providers now offer their games to casinos with more than one RTP setting. It is at the discretion of the casino operator to choose which setting to run the games at. In our review process for each slot site we check the RTP settings of up to 10 games we know have more than one RTP option.
Here is what we found at Duelz Casino.
|Slot Game||Provider||RTP Options||RTP At Duelz Casino|
|Book of Dead||Play n Go||96.21%, 94.25%, 91.25%, 87.25%, 84.18%||87.25%|
|Reactoonz||Play n Go||96.51%, 94.51%, 91.49%, 87.50%, 84.51%||87.50%|
|Hand of Anubis||Hacksaw Gaming||96.24%, 94.32%, 92.28%, 88.41%||88.41%|
|Itero||Hacksaw Gaming||96.18%, 94.24%, 92.32%, 88.33%||88.33%|
|Mental||Nolimit City||96.08%, 94.20%||94.20%|
|Tombstone RIP||Nolimit City||96.08%, 94.08%||94.08%|
|Release the Kraken||Pragmatic Play||96.50%, 95.50%, 94.50%||94.50%|
|Big Bass Bonanza||Pragmatic Play||96.71%, 95.67%, 94.02%||94.02%|
|Deadly 5||Push Gaming||96.39%, 95.27%, 94.35%, 90.23%, 88.29%||94.35%|
|Razor Shark||Red Tiger||96.70%, 95.05%, 90.52%||96.70%|
NOTE: These settings were verified on 22nd May 2023.
From this small sample it is clear that Duelz are choosing to run some games, in particular Play n Go slots, at low RTP settings. This means that the return on your wagering may be lower on these games than at other sites. If RTP is important to you then this is something to consider. We recommend MrQ where every game we verified was running at the maximum RTP.
Find out more about RTP in our explainer guide.
Live Dealer 7/10
The live suite at Duelz Casino is provided by the industry-leaders Evolution Gaming and it provides a big mix of card, dice and roulette tables, plus their unique gameshow series that are particularly suited to slots players looking to make a move towards live dealer.
The advantage of the Evolution Gaming lobby is that there are 10,000s of players online at any time because the action is pooled from 100s of casinos so the tables are always busy. That means lots of choice with over 100 Blackjack tables, more than 20 Roulettes, as well as Sicbo, Poker and Gameshows like Crazy Time and Dream Catcher.
Here is a summary of the games available in the Evolution Gaming live lobby. The number of tables may vary depending on the time of day and day of week.
|Number of Tables||Min Stake||Max Stake||Popular Formats|
|Blackjack||180 +||50p||£5,000||Power Blackjack, Infinite Blackjack, Speed Blackjack, VIP Blackjack|
|Roulette||15 +||10p||£10,000||Lightning Roulette, Auto Roulette, American Roulette, VIP Roulette|
|Baccarat and Sicbo||40 +||£1||£15,000||Speed Baccarat, No Commission Baccarat, Baccarat Squeeze|
|Poker||10 +||50p||£3,000||Casino Hold Em, Caribbean Stud, 3 Card Poker, Texas Hold Em Bonus|
|Gameshows||15 +||10p||£15,000||Crazy Time, Gonzos Treasure Hunt, Monopoly Live, Dream Catcher|
Loyalty Promotions 7/10
Duelz offers a few regular promotions to its players including a 10% weekly cashback – credited each Friday to those who have wagered during the week.
However, the main event here is duels and tournaments. These set Duelz apart from its competitors. Duelling allows you to take on other players on the site who are online at the same time as you. It’s easy to do and quite un-intrusive so you can switch if off if you don’t want to take part.
The winner of any duel is awarded points for their hard work. Collect enough and you can swap them for Treasure Chests which reveal cash prizes and bonuses. As you collect Treasure Chests you will also move further up the leaderboards displayed on the site, unlocking extra rewards at each level.
It’s a classic gamified loyalty program, the kind you also find on sites like Casumo and it adds another layer of fun to the Duelz experience.
We entered a Duel ourselves to see how it worked. Here is what happened:
We picked our own avatar – a Wizard character
We picked an arena to fight in– the Iron Dungeon
We chose 5 spells – lightning, strength, illusion, healing, mirror
The Duel began.
We played the duel on a simple 3×1 slot with cards for each position on the reel. You spin, they turn and reveal Jack to Ace symbols, or picture symbols with payouts of 2x to 100x. The duel lasted around 10 minutes. You have your cash balance and your Health Points balance, starting at 75,000. As you win and lose, and so does your opponent, your HP balance goes up and down and your spells help to protect you and damage your opponent.
We won our duel by finishing with more HP than our opponent. That unlocked a chest with points and valuables to help in our next duel. And we levelled-up as well off the back of it as you can see in our screen shot.
Overall, the experience was fun, but quite time consuming. I guess if you played every day you’d get into it, especially with the leaderboards to keep track of. And it is certainly an original format for a casino loyalty feature.
Cashier Options 7/10
The options for funding at Duelz include debit cards, eWallets and prepaid cards. This is a good selection with the caveat that the minimum deposit is £20 here, with the exception of Trustly which is £10, and if you use either Neteller or Skrill then you won’t be eligible to receive the sign-up offer.
There is also a 2.5% fee that comes with deposits made with Mastercard and Visa in the UK which is unusual.
Here are the deposit and withdrawal options with fees and processing times.
Payout Speed 8/10
I tested the withdrawal process at Duelz Casino. I made a withdrawal or £20 to Paypal on a Monday morning at 09.00am.
Customer Support 8/10
Duelz Casino run a 24/7 support service on live chat and email. So, even if you are playing through the night then you can speak to someone on the team if you have an issue. There is no phone support however.
I have found the support service at this casino to be very quick to respond, whatever time I contact them. in most cases the first response to a live chat query is under 2 minutes, often in 30 seconds. You speak directly to a support agent, NOT an AI bot, and they are knowledgable and helpful.
The service could be improved by supplementing the live chat with an FAQs page with answers to common questions. Almost all casinos have this, except for Duelz.
KYC Process 9/10
At Duelz, if you receive a request to send ID documents to verify your ID then you can easily do this by using the verification area in your account. SuprPlay have outsourced this part of their operation to Hooyu.com. This is becoming more commonplace now – Hooyu is also used by Betfred Games and the L and L Europe slot sites like Pub Casino and All British Casino.
I had some issues getting the photo IDs recognised, and it took 10 minutes to submit documents, but after that they were approved in under a minute. This is much quicker than submitting documents on email for a manual check from customer support.
You can see the Hooyoo interface in the screen shot below.
License & Reputation 8/10
Duelz is owned and operated by SuprPlay Ltd, a company registered in the jurisdiction of Malta and licensed by the UK Gambling Commission and Malta Gaming Authority.
This is their licensing information.
SuprPlay Ltd operate three slot sites under their UK Gambing Commission license – Voodoo Dreams, Duelz and NYSpins.
At time of writing there has been no regulatory action against SuprPlay Ltd.
Consumer Reviews Across The Web
Duelz Casino has an average rating of 1.8/5 on Trustpilot from 181 reviews.
Complaints mainly relate to slow withdrawals caused by delays in account verification or the high wagering requirements and £100 max win limit that come with the free spins offer. Duelz now use the Hooyu account verification system that allows you to upload documents and have them approved in under 1 hour so this process should be significantly easier than it was previously and there should be no delay to your withdrawals. Regarding the wagering requirements. They ARE tight here – 30x on bonus AND deposit. It’s something to consider before you take up the offer.
We also found some complaints on the popular Casinomeister forum regarding the low RTP settings on some slots which we raised earlier in our own review. If RTP settings are a big deal for you then we recommend you browse our lists for an alternative slot site.
Our Verdict 7.8/10
Duelz is a smart casino from one of the smaller operators working in the UK. They don’t have the same profile as White Hat Gaming or Skill on Net but SuprPlay know how to entertain and if you’ve played at either Voodoo Dreams of NY Spins and enjoyed it then you’ll find Duelz to your taste too. The site theme is original, there is a competitive range of games, and the gamification features provide a point of difference that is compelling in the crowded UK market.
If you are considering playing here then you should weigh up these positives against the 2.5% debit card fees, curiously small progressive jackpot offering and low RTP settings. If you can live with those then Duelz is a great choice for your next slots adventure.Play at Duelz Casino
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This offer is only available for first time depositors. Min deposit is £10. 50 Free Spins on Book of Dead. Spin Value: £0.10. After your first deposit you may claim your 30 Extra Free Spins by visiting the Kicker Section. No min withdrawal. This offer cannot be used in conjunction with any other offer. This offer is only available for specific players that have been selected by PlayOJO. OJO’s Rewards and Game Play policy applies. 18+| BeGambleAware| Full T&Cs Apply
*18+ Applies only to new depositing players. Minimum deposit: £10. 35x Wagering requirement applies to match up bonus. Spins credited in specific games. Spins expire after 24 hours. Wagering requirement applies to spins. Terms and Conditions apply. Please play responsibly. begambleaware.org #AD
Min. dep £20. Max. bonus bet £5. 200 Bonus Spins on Book Of Dead on your 1st deposit. Winnings from all spins credited as bonus funds and capped at £20. Bonus funds are separate to Cash funds & subject to wagering requirement (40x deposit plus bonus). Only bonus funds contribute towards wagering requirement. Bonus funds must be used within 30 days, spins within 72hrs. Affordability checks & Terms apply. BeGambleAware.org.