Name: Duelz Casino
Operator: SuprPlay Ltd
Launch Date: 2018
Licence: UK Gambling Commission and Malta Gaming Authority
Min Deposit: £20
Min Withdrawal: £20
Max Withdrawal: No Limit
Withdrawal Pending Period: A few hours
SOFTWARE AND GAMES
Total Slots: Over 2,000
Total Suppliers: Over 100
About This Site
Duelz Casino, founded in 2018, is a unique gambling experience brought to us by SuprPlay Ltd, the name behind Voodoo Dreams, and labelled by their own team as ‘A Truly Magical Casino’. Duelz offers something unique that other brands in the family don’t have – the ability to ‘duel’ against other players on a simple 3×1 slot for prizes including bonues and cash. This gamification feature along with their huge slots calalogue make Duelz a great choice for UK slots players.
Highlights of Duelz Casino
- Over 1,000 slots
- Paypal accepted
- Unique ‘duelling’ feature allow player vs player tournaments
- Book of Dead free spins offer
- Fast withdrawals
Across the Web – More Duelz Casino Reviews
Duelz Casino has an average rating of 1.8/5 on Trustpilot
There are some very negative reviews of Duelz on Trustpilot. These mainly relate to slow withdrawals caused by delays in account verification or the high wagering requirements and £100 max win limit that come with the free spins offer. Duelz now use the Hooyu account verification system that allows you to upload documents and have them approved in under 1 hour (more on this further down the review) so this process should be significantly easier than it was previously and there should be no delay to your withdrawals. Regarding the wagering requirements. They ARE tight here – 30x on bonus AND deposit. It’s something to consider before you take up the offer.
Key Results From Our Testing
I signed up an account, verified my ID with documents shared with Duelz Casino and made withdrawals via Paypal and Mastercard to test the Duelz Casino experience.
Here are the results:
- Registration Time: 90 seconds
- Age Verification and Initial ID Check: Automatic on sign up
- KYC Document Verification: Around 1 hour via Hooyu system – more on this in our review.
- £20 Withdrawal Time Mastercard: Under 1 hour
- £20 Withdrawal Time Paypal: 15 minutes
NOTE: These results are a guide to your likely experience on the site. Withdrawal times may vary and can be impacted by factors such as the size of the transaction, your payment provider and account verification.
Is Duelz Casino Legit?
Yes, Duelz is legit. It is owned and operated by SuprPlay Ltd, a company registered in the juridsdiction of Malta and licensed by the UK Gambling Commission and Malta Gaming Authority.
This is their licensing information.
SuprPlay Ltd operate three slot sites under their UK Gambing Commission license – Voodoo Dreams, Duelz and NYSpins.
At time of writing there is no regulatory action against SuprPlay Ltd. This means they have a cleaner record than some of their competitors as you can see here.
Website, Brand and Sign Up
Duelz is a stand-out brand in the crowded UK market because of an immersive theme that weaves ‘duelling’ with other players into its very fabric. We’ll explain more about the duelling functionality in a moment. Essentially, it’s about going 1v1 with other players to see who can score the most wins in slots.
The shield in the logo signifies this battling aspect of Duelz Casino and the cartoon meadow strewn with diamonds and other trophies represents the rewards that can be earned from successful duels as you can see in this screen shot.
The website layout is one that fans of NY Spins and Voodoo Dreams will be familiar with – navigation in a side bar down the left of the screen and the main game menu in the center area.
You will notice that when the game menu comes up, the backdrop changes to a kind of medieval dungeon with stone walls and a skeleton chained to the wall! That is the arena in which your ‘dueling’ takes place and it’s all part of the Duelz experience.
WHAT OUR REVIEWER SAYS
It was easy enough to find my way around Duelz and the immersive theme does not interfere with the basic functionality of the site.
The sign-up button is located centrally on the home page or at the top of the left side bar on the rest of the site. They say registration should take under 60 seconds but for me it took probably more like 90! No complaints though – it is easy to follow thanks to a 3-step form that appears in a pop-up window shown in our screen shot below.
In my case, after sign-up I was able to deposit and play without any intrusive ID checks. UK casinos are not consistent in how they deal with this aspect of regulation. Some, like Casumo, request full checks on your age, ID and payment methods before you can even deposit. Others, like this one, do a soft behind the scenes check for age on registration, then allow you to make small deposits first and don’t request documentation until you reach a deposit threshold or try to withdraw.
At Duelz, if you wish to pre-empt a request for your ID documents you can easily do this by using the Verification function in your account allowing you to send scans of your proof of ID, address and payment method. SuprPlay have outsourced this part of their operation to Hooyu.com. I had some issues getting the photo IDs recognised, and it took at least 10 minutes to submit documents which was 10 minutes too long in my book! You can see the Hooyoo interface in the screen shot below.
Another useful tip: During my first interactions with the site I had some problems locating the main account page – you need to click the avatar above your name on the left of the screen to bring this up.
Bonuses and Promotions
Sign Up Offer
If you’ve played at other sites in the SuprPlay group then you will know that they are generous towards new sign-ups.
Here your deal is divided into two simple parts.
- 100% Match Up To £100
- 100 Bonus Spins on Book of Dead (20 per day for five days)
The significant terms for your bonus state that your minimum deposit to qualify is £20 and the wagering requirement is 30x the value of your deposit AND the bonus. The maximum bet with bonus funds is £2 and the maximum amount you can redeem from bonus winnings is £500.
For free spins, your winnings are paid in bonus funds with a 45x wagering requirement and a maximum winnings of £100.
WHAT OUR REVIEWER SAYS
A 100% match up to £100 for your first deposit bonus is competitive in the UK right now. You can get more at Dream Vegas (up to £300) or Mayfair (up to £500) but those kind of offers are rarer these days. The minimum deposit of £20 is a little high here. Casumo currently offer a minimum deposit of £10 to qualify, but your maximum bonus there is lower at £25.
I find the wagering requirements here to be quite tight. 30x is reasonable on the deposit OR bonus value ONLY but in this case this is on BOTH. Keep this in mind before you sign up. Casumo currently set their wagering requirements to 30x the bonus only for comparison.
One of the advantages of this deal is that it gets you 100 spins on Play n Go’s Book of Dead slot which is a top-quality high variance slot. But I noticed that the wagering requirements for winnings generated from your free spins are set at 45x. That is quite high – for a better deal you can always try SuprPlay’s other site, Voodoo Dreams, where you get 50 Book of Dead spins with winnings paid out in real cash.
More Promotions For Existing Players
After you play through your bonus you will be eligible for the usual collection of bonus offers. Check the website regularly for details. At time of writing these include the following:
- 10% weekly cashback – credited each Friday to those who have wagered during the week
- Cash Blast – a set of random prizes paid out to players betting 20p or more per spin on specific game. The prizes, totalling £30,000 per week, are dropped into player accounts at random.
Player Duels and Tournaments
The main event here that sets Duelz apart from its competitors is the duelling functionality. This allows you to take on other players on the site who are online at the same time as you. It’s easy to do and quite un-intrusive so you can switch if off if you don’t want to take part.
The winner of any duel is awarded points for their hard work. Collect enough and you can swap them for Treasure Chests which reveal cash prizes and bonuses. As you collect Treasure Chests you will also move further up the leaderboards displayed on the site, unlocking extra rewards at each level.
It’s a classic gamified loyalty program, the kind you also find on sites like Casumo and it adds another layer of fun to the Duelz experience.
WHAT OUR REVIEWER SAYS
A lot of work has been put into integrating the duelling feature into the Duelz website experience and it looks great. Check the screen grabs below that show you how you Duel against another player.
- We picked our own avatar – a Wizard character!
- We picked an arena to fight in!
- We chose our arena – the Iron Dungeon
- We chose 5 spells – lightning, strength, illusion, healing, mirror
- The Duel began.
We played the duel on a simple 3×1 slot with cards for each position on the reel. You spin, they turn and reveal Jack to Ace symbols, or picture symbols with payouts of 2x to 100x. The duel lasted around 10 minutes. You have your cash balance and your Health Points balance, starting at 75,000. As you win and lose, and so does your opponent, your HP balance goes up and down and your spells help to protect you and damage your opponent.
We won our duel by finishing with more HP than our opponent. That unlocked a chest with points and valuables to help in our next duel. And we levelled-up as well off the back of it as you can see in this screen shot.
Overall, the experience was fun, but quite time consuming. I guess if you played every day you’d get into it, especially with the leaderboards to keep track of. And its certainly an original format for a casino loyalty feature!
Slot Game and Software
Those familiar with NY Spins and Voodoo Dreams will know what to expect from the slots catalogue here. It’s what we all come for and Duelz delivers in style. In total we are told that there are more than 1,000 games available, provided by more than 50 suppliers.
That means whatever your tastes are, you should be covered here. A few minutes browsing the menu reveals that some of our favourite game studios are contributing to the action, including bad boys of the industry, No Limit City, everyone’s high variance favourites, Big Time Gaming, and a long list of smaller game suppliers including Relax Gaming, ELK Studios, Thunderkick and Yggdrasil Gaming.
Here are the top 10 games currently trending at Duelz.
- Starburst by NetEnt
- Bonanza by Big Time Gaming
- The Goonies by Blueprint Gaming
- Thunderstruck 2 by Microgaming
- Rainbow Riches Pots of Gold by Barcrest
- Aloha! Cluster Pays by NetEnt
- Book of Dead by Play n Go
- Wolf Gold by Pragmatic Play
- Reactoonz by Play n Go
- Temple Tumble Megaways by Relax Gaming
And of course, if you big jackpots are your thing you can spin for the multi-million pound payoffs like those in Mega Moolah and its sister titles from Microgaming, or NetEnt’s fabulous Fortune Dreams.
WHAT OUR REVIEWER SAYS
The game menu was simple to find my way round, bringing up the latest or most popular games at the top and allowing you to filter by type – grid, new, jackpot, drop and win, Megaways – or search by specific title. These are important options when it comes to a huge catalogue like this one. However, there is no option to search by game provider which was a little frustrating.
We did find the game titles a little hard to read against the background, but that’s a small point. A good feature was the Tournaments tab in the top left that shows you a counter to the next available tournament and the number of players involved.
There were few notable omissions in the listing of slots. There are no Novomatic games but apart from that all the major providers are represented.
We might be a site dedicated to slots here but that doesn’t mean we don’t enjoy our table games too. So, it wouldn’t be right if we didn’t complete this review with a brief overview of the live dealer tables available at Duelz.
The live suite is provided by the industry-leaders Evolution Gaming and it provides a nice mix of card, dice and roulette tables, plus their unique gameshow series that are particularly suited to slots player looking to make a move towards live dealer. You’ll see Dream Catcher, Crazy Time and Sweet Bonanza Candyland in this group, each with a charismatic presenter and a wheel of fortune feel to them.
The live area is available on desktop and mobile and most games can be joined for fairly low stakes of 20p or £1 minimum with high stakes tables for those with a bigger budget. As ever, the croupiers here are professional and the social aspect of live casino will appeal to anyone who needs a break from the relentless grind of the slots!
What We Like
Battle other players 1v1 on slots
100 Book of Dead spins offer
Immersive brand and website
Over 1,000 slot games
Super fast withdrawals
What We Don't Like
2.5% deposit fee for debit cards
£20 minimum deposit
The options for funding at Duelz include debit cards, eWallets and prepaid cards. Note that the minimum deposit is £20 here and if you use either Neteller or Skrill then you won’t be eligible to receive the sign up offer.
Here are the deposit options with limits and fees:
|Min Deposit||Max Deposit Per Transaction||Fee||Time|
|Visa and Mastercard||£20||£14,500||2.5%||Instant|
For withdrawals, provided you have verified your ID already your transactions will be processed in just a few minutes.
Here are the withdrawal options with limits and fees for each:
|Min Deposit||Max Deposit Per Transaction||Fee||Time|
|Visa and Mastercard||£20||£14,500||None||2 to 4 days|
WHAT OUR REVIEWER SAYS
The cashier at Duelz is easy to use. We just chose our preferred service by clicking an icon at the bottom of the cashier screen once it had loaded up.
Whilst it was easy to use there were a couple of drawbacks for us. Firstly, a 2.5% fee for debit card transactions. This is very unusual. If that puts you off you can try another site with no fees for deposits like Casino Lab instead.
We were also put out by the £20 minimum deposit which is higher than average. Most sites we review set their limit at £10. You can try others like Casumo or Casino Planet if you prefer to deposit smaller amounts.
For convenience, we made our deposit with Paypal. The cashier remembered our Paypal account details for our second deposit which was handy too.
There are two options for contacting support at Duelz – live chat or email. Both are available 24/7. There is no phone line.
WHAT OUR REVIEWER SAYS
We tested the live chat function and were put straight through to a support agent. Unlike other slot sites, this one does not use AI Bots to answer your initial questions, which is a good thing. Our agent answered questions on withdrawals, account verification and the dueling function quickly and he was really well informed.
More Slot Sites Like Duelz Casino
If you are a fan of Duelz Casino then you might also like these sites.
Voodoo Dreams – Voodoo Dreams is on the same label as Duelz – SuprPlay. It doesn’t have the same duelling function but it does still offer over 1,000 games and an even better sign up offer. At Voodoo Dreams you get 50 Book of Dead spins with your winnings paid in CASH rather than bonus funds. So you can withdraw straight away! This site has a supernatural theme and a cool immersive website. You can also deposit and play slots with Paypal here.
Casumo – If you enjoy slot sites where you can battle against other players then you will like Casumo too. Here there are tournaments, or races, EVERY hour, including £2k games most evenings. You can claim 20 Book of Dead spins with your first deposit and also play on a downloadable app too. Casumo has a over 2,000 slots to try and is licensed by the UK Gambling Commission.
Duelz is a smart casino from one of the smaller operators working in the UK. They don’t have the same profile as White Hat Gaming or Genesis Global but SuprPlay know how to entertain and if you’ve played at either Voodoo Dreams of NY Spins and enjoyed it then you’ll find Duelz to your taste too. The site theme is original, there is a competitive range of games, and the gamification features provide a point of difference that is compelling in the crowded UK market. Aside from that everything you want from your casino is here including a reliable and fast cashier with a nice range of payment options and a simple but good value welcome package.
That’s our opinion – now find out for yourself – signing up takes just a few minutes. Have fun!
- Duelz Casino is owned Suprplay Ltd, a subsidiary of SuperNation Ltd, a casino operator with a UK Gambling Commission license.
No. Duelz Casino does not have an app. However, the website and the games all work on any mobile device. They will respond to your screen size and operating system so you can play anywhere on the go.
The minimum deposit at Duelz is £20. If you want to deposit less you could try another slot site like Spin Rio for example.
No, you have to deposit to receive any bonus from Duelz. With your first £20 deposit you will receive a 100% match bonus plus 100 Book of Dead Spins.
- Yes, Duelz is part of a group that includes Duelz sister sites Voodoo Dreams and NY Spins.