
NY Spins
NY Spins is a New York-themed slot site from SuprPlay Ltd, also home to Duel Casino and Voodoo Dreams. They offer a wide range of slots from names like Nolimit City, Play n Go and Big Time Gaming.
At a Glance
What We Like
- No Wager Spins Deal
- Fun NY City Loyalty Program
- Paypal Accepted
- Over 2,000 Slots
What We Didn't Like
- Few dedicated promotions for regulars
- No phone support service
Play here if you like...
- Interesting site themes
- Fishing-themed slots
- High volatility slots
Review Scorecard How We Score Slot Sites
Slot sites are all assessed on 10 criteria and scored out of 10 on each. We register, deposit and play with real money so that we can give you an accurate assessment of the player experience. You can read more about our review process here.
How We Score Slot Sites
Slot sites are all assessed on 10 criteria and scored out of 10 on each. We register, deposit and play with real money so that we can give you an accurate assessment of the player experience. You can read more about our review process here.
Overview
Key Facts
Name | NY Spins |
---|---|
Operator | SuprPlay Limited |
Head Office | Palazzo Villa Rosa, Triq In-Nemes, Is-Swieqi SWQ 3302, Malta |
Established | 2017 |
White Label | Yes |
Licensing
Licenses | UK Gambling Commission, Malta Gaming Authority |
---|---|
UK License Number | 48695 |
Insolvency Protection Level | Not Protected |
Alternative Dispute Resolution Provider | eCorga |
Customer Support
Live Chat | Yes (24/7) | No AI Bots |
---|---|
Phone | No |
support-uk@nyspins.com | |
FAQs | No |
Responsible Gambling
Reality Checks | |
---|---|
Deposit Limits | |
Wager Limits | |
Loss Limits | |
Time Outs | |
Self-Exclude - GAMSTOP |
About this Site
First opened in 2016, NY Spins is owned and operated by SuprPlay Limited, who also run Duelz Casino and Voodoo Dreams. NY Spins shares a platform, licence and selection of casino games with its sister sites offering close to 1,000 games and a good selection of payment options. It a fairly pretty typical white label casino, albeit with a stand-out ‘big apple’-themed website, and a solid choice for safe and secure slots play in the UK.Sign Up Offer
8/10
- 100% deposit match bonus up to £50
- 50 ‘keep what you win’ free spins on Rich Wilde and the Book of Dead
The minimum qualifying deposit for this slots bonus is £20, while the wagering requirement is 30x the sum of the deposit and bonus amount.
The is a great deal if you are depositing between £20 and £50. The wagering requirements on the bonus are quite high but don’t overlook those 50 keep what you win free spins. There are only a few other casinos that do this – Voodoo Dreams (SuprPlay) is one – and Play OJO is the other.
Of course, if you want to deposit less than £20 then this deal won’t work for you. Instead, you could try Casumo where you get a 100% match from £10 up to £25, or Casilando where you get a 100% match from £10 up to £100. Also check out our full list of £10 deposit casinos. And if you play to make a bigger deposit than £50 you could try Temple Nile where you currently get a 100% match up to £300.
Here is how the NY Spins sign up deal compares with others in the UK right now.
Website UX & Registration
7/10
The Big Apple is the inspiration for this casino. With the Statue of Liberty creatively hidden in the logo and the city’s skyline as the site’s backdrop, the home page is all about New York. The theme is carried through into the casino loyalty program where every rung on the loyalty ladder has a New York place name, starting with “Manhattan” at level one.
For those who’ve played at other SuprPlay sites, NY Spins will feel familiar. It’s easy to navigate, with a simple menu tree down the left-hand side. While in the casino lobby, an additional menu runs along the top, neatly categorising games into intuitive groups. There’s also a handy search bar to immediately whisk you off to the games you want to play.
Finding Important Information
Useful information like terms and conditions and payment information is all available via the footer menu. So, if you want to check up on important facts like transaction times or minimum thresholds you can do so here before you sign up. Everything is neatly presented and there is even a page on Dispute Policy telling you how to raise a complaint if you should need to do so. Something none of us want but it is good to see that NY Spins make this information clearly available.
Sign Up and First Deposit
NY Spins uses a simplified registration process, popped-up in a new window in front of the main website (see below), offering you a single field at a time to fill in. You’ll need your full name, address, email and mobile number, as well as a chosen password and account name. The whole thing takes less than two minutes then you will be good to deposit.
Online Slots
7/10
Catalogue and Game Providers
NY Spins is built for slots players, as the name suggests. There are more than 700 games in total from 65 different suppliers. You’ll find plenty of old school classics mixed in with the latest releases. The list of providers includes many familiar names including NetEnt, Microgaming, Big Time Gaming, Nolimit City, Hacksaw Gaming, Pragmatic Play and Push Gaming.
This is a good catalogue but if you are looking for more choice then you could try another SuprPlay casino, Duelz, with well over 1,000 games or one of the Skill on Net sites like Play OJO with over 4,500 titles.
Jackpot Slots
The progressive jackpots list is very short with just 27 in total. The stand-out games there are the seven Mega Moolah ones from Microgaming and Mega Fortune from NetEnt. There are no Dream Drop games from Relax Gaming and no Jackpot King slots from Blueprint Gaming.
New Slots
We also checked out the ‘New’ tab to see how up to date that list was. There were close to 50 games in the list including titles released on the very day we checked, including Pragmatic Play’s Rabbit Garden and The Wildos by Thunderkick.
Game Menu, Search Functions and Game Window
The top level menu for the games is simple and allows you to search by categories like New, Jackpots, Drop and Wins, Megaways and Cash Blast. However, there are no options to search by provider or filter by features, paylines or RTP for example. This makes diving deep into the list difficult if you don’t know what you are looking for.
The game window is simple. Once you do choose to load up a game it will appear within the main site frame. This keeps you orientated but it does mean that if you click on a link to deposit or open live chat then you will lose the game you are playing which can be annoying.
Live Dealer
7/10
The live casino at NY Spins is also noteworthy. Games are supplied by Evolution and Pragmatic Play, the industry’s two premier providers, ensuring the highest quality products. Creative and engaging gameshows are backed up by award-winning table games, many of which changed the face of live casino gaming upon release.
All games are streamed using HD cameras, to bring you as close as possible to the action. The professional presenters are charming and friendly, while the set designs are creative and engaging – particularly the live gameshows.
- Roulette – 30+ tables, including Lightning Roulette, Salon Privé Roulette, Mega Roulette and Indian Roulette;
- Blackjack – 150+ tables, including Free Bet Blackjack, One Blackjack, VIP Blackjack and Platinum VIP Blackjack;
- Baccarat – 10+ tables including Speed Baccarat, Baccarat Squeeze and Baccarat Control Squeeze;
- Other Games – 15+ tables including Craps Live, Super Andar Bahar, Casino Hold’em and Caribbean Stud Poker;
- Gameshows – including Monopoly Live, Sweet Bonanza Candyland and Crazy Time.
The NY Spins live casino is about as complete as you can find and you’ll find something suitable for all tastes and bankrolls with a sizable selection of innovative variations too.
Of all theses, our favourite is Lightning Roulette with its randomly awarded multipliers. A truly revolutionary live dealer product, the game rightly received plenty of accolades when launched in 2008.
Loyalty Promotions
8/10
At the time of writing, the only promotion on offer at NY Spins was the £50 welcome bonus. However, they have been known in the past to reward repeat players with deposit bonuses, all of which carry a 40x wagering requirement.
Alongside the signup offer, there’s also an interesting loyalty program which carries on the site’s New York theme. There are 40 tiers in total, each of which is named after a famous landmark from the “city that never sleeps”. Examples include the Flatiron Building, Fifth Avenue, the Rockefeller Center and Times Square. To unlock each level you will need to wager real cash and earn points. The lowest level is Manhattan where you get 2 free spins for 500 points. At the top level you can unlock £250 cash for 625,000 points.
What is nice about this loyalty plan is that it is really simple to follow. Just wager, earn points and trade them when you are ready. If you like this kind of program then you could also try Temple Nile which has a cool loyalty scheme called Temple Bazaar or Casumo which offers regular level-ups and rewards.
Cashier Options
7/10
There is a good selection of payment methods to pick from at NY Spins including the big name card providers and eWallets like Paypal. The minimum deposit threshold is £20 in most cases which is high and there are fees on deposits with debit cards which is something to consider before signing up. Not many sites charge for deposits and if that concerns you then you might want to look elsewhere.
Payment Service | Minimum Deposit | Deposit Fee | Minimum Withdrawal | Withdrawal Fee |
---|---|---|---|---|
Visa | £20 | 2.5% | £20 | Free |
Mastercard | £20 | 2.5% | £20 | Free |
Trustly | £10 | 0% | £20 | Free |
Skrill | £20 | 0% | £20 | Free |
Neteller | £20 | 0% | £20 | Free |
Paysafecard | £20 | 0% | N/A | N/A |
MuchBetter | £20 | 0% | £20 | Free |
Ecopayz | £20 | 0% | £20 | Free |
PayPal | £20 | 0% | £20 | Free |
Bank Transfer | £20 | 0% | £20 | Free |
Payout Speed
8/10
NY Spins process transactions in under 12 hours. In testing here and at other SuprPlay casinos like Duelz we found that the processing time was in fact more like 1 hour.
Customer Support
7/10
If you have to reach out to the support staff at NY Spins, the easiest way is to log into your account and click on the “Help” link located towards the bottom-left corner of the screen to access the live chat facility. You will be greeted by a helpful agent almost immediately. You will also be able to find some FAQs in this fashion.
Perhaps you have a question but don’t yet have an account? In that case, you can email the team at support-uk@nyspins.com for a reply inside 24 hours. Support is provided in five different languages, including Finnish, Swedish, Norwegian and German, as well as English.
Although the live chat agents are quick to respond and friendly with it, we’d still like to see a telephone number offered. You never know when the website may go down or the live chat facility might be overwhelmed. It’s always reassuring to know you’ll still be able to chat to a human on the phone, an option we don’t have here.
KYC Process
8/10
KYC at NY Spins is handled by a third party system called Hooyu. This means that you don’t have to send personal documents on email. Instead you upload them through a secure system where they are scanned and approved in minutes. The only drawback is that this happens off-site, so it can feel slightly off-putting. But, if you can get over that hurdle, this is neat and comfortable solution to a perennial bug bear for UK players
License and Reputation
7/10
NY Spins runs on the SuprPlay licenses from the UK and Malta. These are two heavyweight jurisdictions with strict rules on player safety. In order to earn and retain these licences, the management must undergo rigorous scrutiny, the games need to be independently certified as fair and the company should employ strict financial and social responsibility practices. All of these boxes are ticked, and then some.
Here are the license details for NY Spins:
- Malta Gaming Authority – Gaming Service Licence (MGA/B2C/325/2016)
- UK Gambling Commission – Remote Casino Licence (048695-R-327029-009)
Regulatory Action
SuprPlay Limited does not have any historical regulatory actions against it.
Consumer Reviews Across the Web
On reputable player forum, Casinomesiter, NY Spins has scores 7.2/10 in the staff review. This is a relatively good score based on a solid performance across all criteria.
However, in a small sample of just 22 reviews at TrustPilot, another consumer review site, NY Spins scores very low at just 1.7/5. Almost all complaints here are regarding slow withdrawals or withheld withdrawals due to slow account verification.
We also found complaints about KYC at Ask Gamblers, another review site featuring reader reviews. The overall score there is 6.6/10.
Whilst these scores reflect real player experiences we should add that our own experience of withdrawal times has always been good at NY Spins.
Our Verdict
NY Spins is a solid casino though it seems to be the least favoured of the three SuprPlay sites. Its strengths are a nice theme and design, a fun loyalty program and Book of Dead spins with winnings in cash. However, it has some drawbacks too. With just 700 games the slots catalogue, and in particular the jackpot section, is smaller than that of its siter sites. NY Spins charge for debit card payments also seems unfair and needless whilst a few bad reviews across the web suggest some there are still some KYC and withdrawal issues here.Sign-Up Offer
100% Up To £50 Plus 50 Real Money Spins
Significant Terms: 18+. New players in GB only. 100% deposit bonus up to £50. Min. deposit: £20. Max Bonus wins: £500. Max bet with active bonus: £2. Wagering requirement: 30x sum of deposit + bonus. 50 Free Spins on Book of Dead only. Winnings from Free Spins credited as real money with no wagering requirement. Maximum Free Spins winnings: £100. Game restrictions apply. Games contribute differently when wagering a bonus. First deposit only, no expiration date. Deposit bonus expiration: 30 days if not wagered. Free spins expiration: 3 days. One bonus per person/address/device/IP. Own payment methods only. Ts and Cs Apply
Key Terms
- Minimum Deposit: £20
- Maximum Bonus: £50 and 50 Free Spins on Book of Dead
Deposit Bonus
- Wagering Requirements: 30x deposit and bonus. Example: For a £20 deposit you get a £20 bonus. You'll need to wager £1,200 (£20+£20* 30) before the bonus and winnings are converted into real cash for withdrawal. If you withdraw your original deposit before meeting the wagering requirements then your bonus and winnings will be forfeited.
- Expiry: Bonus and winnings will expire 30 days after making your deposit if you do not meet the wagering requirements in that time.
- Maximum Cashout From Bonus: There is no limit on how much you can cashout from winnings accrued with your bonus wagering.
Free Spins
- Eligible Games: Book of Dead
- Wagering Requirements: There are no wagering requirements associated with winnings from your free spins.
- Expiry: Free spins must be used within 3 days.
- Maximum Winnings: There is no limit specified on how much you can cashout from winnings accrued with your free spins wagering.
How To Claim This Offer
To claim this offer you must be a new customer to NY Spins with no previous account. You should register and make a first deposit of £20 or more.
Games and Software
Game Types
Classic Slots
Megaways
Jackpots
Live Dealer
Scratchcards
Table Games
Game Providers
AGS, Ainsworth, Alchemy Gaming, All41 Studios, Amatic Industries, Area Vegas, Atomic Slot Lab, Aurum Signature Studios, Authentic Gaming, Barstruck, Big Time Gaming, Blue Guru Games, Blue Ring Studios, Blueberi, Blueprint Gaming, Booming Games, Buck Stakes Entertainment, Coin Machine Gaming, Crazy Tooth Studios, ELK Studios, Electric Elephant, Enrich Gaming, Evolution Gaming, Eyecon, Fantasma Games, Fortune Factory, Foxium, Gameburger, Games Global, Games Inc, Gamevy, Gaming Corp, Gamomat, Gold Coin Studios, Golden Rock Studios, Gong Gaming Technologies, Hacksaw Gaming, Half Pixel Studios, Hammertime, High Limit Studio, Indigo Magic, Infinity Dragon, Ino Games, Inspired Gaming, Jelly Entertainment, Just For The Win, Kalamba Games, Leap Gaming, Lightning Box Games, NYX, Nailed It! Games, Neko Games, Neon Valley Studios, NetEnt, NextGen, Nolimit City, Northern Lights Gaming, Old Skool Studios, On Air Entertainment, Oros Gaming, Oryx Gaming, Pear Fiction Studios, Play n Go, Playson, Pragmatic Play, Push Gaming, Quickspin, Raw iGaming, Red Tiger, ReelPlay, Relax Gaming, SG Digital, Skillzzgaming, Skywind, Slingshot Studios, Slotmill, Snowborn Games, Spearhead Studios, SpinPlay Games, Spinomenal, Spribe, Stakelogic, Stormcraft, Swintt, Switch Studios, Synot Games, Thunderkick, Tom Horn, Triple Edge Studios, Win Fast, Wishbone, Yggdrasil Gaming
Game Menu
The game menu at NY Spins allows you to search by interesting and unusual categories like 'Volatile' or 'Non Stop Drop' as well as classic ones like 'New' and 'Megaways'. You can also search by game name but not game provider.Return To Player Rates
RTP rates at NY Spins are mixed. There are many games by Play n Go, including Book of Dead, that run at under 90% RTP which is very low. However, Pragmatic Play games like Big Bass Bonanza, and Nolimit City slots like Tombstone RIP, run at around 94% which is average for the UK.Online Slots
Here are some of the highlights of the game catalogue at NY Spins.
Top 10 Popular Slots At NY Spins
Slot Name | Game Provider | Paylines | RTP | Max Win |
---|---|---|---|---|
Big Bass Amazon Xtreme | Pragmatic Play | 10 | 96.07% | 10,000x |
Big Bass Bonanza Reel Action | Pragmatic Play | 10 | 96.50% | 2,100x |
Fishin’ Frenzy All Stars | Blueprint Gaming | 10 | 94.22% | 50,000x |
Hyperburst | Yggdrasil Gaming | 25 | 96.20% | 12,800x |
Pirots X | ELK Studios | N/A | 94.00% | 10,000x |
Bonanza Megaways™ | Big Time Gaming | Up to 117, 649 | 96.00% | 26,000x |
Sweet Bonanza | Pragmatic Play | 96.49% | 21,100x | |
Sugar Rush 1000 | Pragmatic Play | Cluster Pays | 97.50% | 25,000x |
Jammin’ Jars 2 | Push Gaming | Cluster Pays | 96.40% | 50,000x |
Tombstone Slaughter: El Gordo’s Revenge | Nolimit City | 324+ | 96.00% | x |
Progressive Jackpot Groups
Jackpot Name | Game Provider | Game Examples |
---|---|---|
WowPot | Games Global | Book of Atem, African Legends, Sisters of Oz |
Mega Moolah | Microgaming | Mega Moolah, Paddy's Pot Mega Moolah, Immortal Romance Mega Moolah |
King Millions | Games Global | 9 Mad Hats, 9 Pots of Gold, Rising Rewards |
Popular Slot Series
Series | Game Provider | Game Examples |
---|---|---|
Big Bass | Pragmatic Play | Big Bass Bonanza, Big Bass Splash, Big Bass Amazon Extreme, Big Bass Mission Fishin |
Fishin Frenzy | Blueprint Gaming | Fishin Frenzy All Stars, Fishin Frenzy The Big Catch, Fishin Frenzy Megaways |
Gonzo’s Quest | NetEnt | Gonzo's Quest, Gonzo's Quest Megaways, Gonzo's Gold |
John Hunter | Pragmatic Play | John Hunter Tomb of the Scarab Queen, John Hunter and the Mayan Gods |
Money Train | Relax Gaming | Money Train 1, Money Train Origins Dream Drop, Money Cart 2 |
Rich Wilde | Play n Go | Book of Dead, Pearls of India, Rich Wilde and the Wandering City |
Reactoonz | Play n Go | Reactoonz, Gigantoonz, Dr Toonz |
The Dog House | Pragmatic Play | The Dog House, The Dog House Multihold, The Dog House Megaways |
Cashier
Key Facts
- Minimum Deposit: £20
- Minimum Withdrawal: £20
- Withdrawal Limits: £5,000
- Withdrawal Times: A few hours