Website UX & Registration 9/10

Casimba’s website has been through a few iterations since it launched more than 5 years ago. The latest is clean and simple, with a white background and orange, yellow and blue text. It means the content stands out clearly, particularly the game logos. It’s not totally dissimilar to Barz Casino in looks and if you have played at other White Hat sites you will feel at home here.

Registration and First Deposit

Sign up took a little over a minute at Casimba. You need to provide your personal details including full name, address, email address, date of birth and mobile number. You also need to choose a username and password.

Provided all that information is accurate you will be able to deposit and play immediately without providing any documentation to verify your account.

Make sure that you opt in to receive the sign-up bonus when you make your first deposit or you will miss out. Or, if you don’t want to get tied-up in the wagering requirements then you can choose not to take the offer.

Account Pages

Once you are signed in and you will be able to administer your account. That means setting your deposit and loss limits, making deposits and cashouts, editing your details, and viewing your transaction history.

This part of the player experience at White Hat Gaming sites has recently been updated and it looks really good. Some of the older sites felt really clunky when you tried to view your game history or pending withdrawals, but Casimba has been designed nicely and it’s really simple to use as you can see in this screenshot.

Online Slots 9/10

Catalogue and Game Providers

According to the Casimba game menu there are 2,898 slots available to play here. That is more than many of its sister sites and courtesy of 106 different game providers. The list includes everyone from Big Time Gaming, Blueprint, Play n Go and Nolimit City to Pear Fiction, Northern Lights and Neko Games. That’s a lot of games to try and even the fussiest slots player should find a game to suit their tastes.

The only big names NOT on this list are Quickspin and Yggdrasil. If you are looking to play slots by these providers we can recommend playing at Casumo instead.

Jackpot Slots

Some White Hat sites, Casimba included, don’t include a ‘Jackpots’ section in their game menu, which can be annoying if you want to explore the progressives lists. You can search them out using the search bar here and typing in the name of the network.

This way we found 22 Jackpot King slots from Blueprint Gaming, 20 Dream Drop jackpots from Relax Gaming, 10 Mega Moolahs from Microgaming and an assortment of Must Drop games from Red Tiger. In total we estimate there to be more than 80 progressives to play at Casimba.

New Slots

Casimba also has a good selection of the latest slot games, with more than 70 listed under the ‘New’ tab in the game menu. This included The Cage from Nolimit City which was released on the day we researched this review (20^th June 2023) and Crystal Catcher slot from Push Gaming (also released on 20^th June 2023).

This is a good indication that Casimba is keeping its slots list firmly up to date and if you are looking for a slot site with the very newest titles, this would be a good choice for you.

Megaways Slots

There are 72 Megaways slots available at Casimba. They can be found using the search bar only. There is no Megaways filter in the menu. The list does include some top quality Megaways action including Atlantis Megaways, Raging Rhino Megaways and Ted Megaways. There is also an EXCLUSIVE Casimba branded Megaways game made with Iron Dog Studios which you can see in this screenshot.

If you enjoy these kind of slots and want a bigger selection on a White Hat Gaming site then we recommend you visit PlayGrand which has more than 170 to spin.

Slingo Games

There are more than 40 Slingo games to play at Casimba. These include some old classics like Red Hot Slingo alongside new favourites like Slingo Deadliest Catch and Slingo Starburst. If you like these games we also recommend that you check out our Slingo Sites page with further options on where to play.

Game Menu, Search Functions and Game Window

The game menu at Casimba is relatively basic. You can search by game name or provider, and by New, Popular, Most Played or Game Provider.

There is a useful feature that allows you to save a game to your favourites so it’s easy to come back to. Just click the heart in the top corner of any game logo to add it to your Favourites list.

I also recommend using the Play a Random Game link from the main menu. Click this and Casimba will pick a game from its list for you to try. It’s a nice option if you are running out of ideas for your next slots adventure.

Games open up in the same window as the main site. There is a quick deposit option that allows you to make a deposit without closing your current game down. That can be useful if you are on a roll. However, there is no option to open live chat and speak to support or search out other games without going back to the main menu.

Overall, most slots players will love the experience here though a few added features could improve the menu and game window.

Slots RTP at Casimba

Some slot games have more than one RTP setting. It is left to the casino operator to choose which setting to run the games on. We have checked 10 games at Casimba that we know to have more than one RTP setting to see if you are getting value for money on your spins. This is what we found:

NOTE: RTP settings were verified on 21st June 2023.

Casimba is running these games at mid to high RTP settings. This is good news as it means potentially better returns on your wagering. In particular, Book of Dead by Play n Go, which we have seen run at less than 90% at other casinos, is run at the optimum 96.21% here.

In testing the casino with the best RTP settings is MrQ.

Why is RTP important?

RTP (Return to Player) tells you how much a game will pay out from all the money wagered. At 96% a slot game will pay £96 for every £10 wagered. This is an average number. It will vary from one session to the next. But as a rule, the higher the RTP, the better it is for the player. Find out more here.

Live Dealer 8/10

Live dealer action at Casimba comes courtesy of Evolution Gaming and Pragmatic Play. That gives you a massive choice of tables to play.

The Evolution lobby has the greater variety of the two with over 150 Blackjacks, 20 Roulettes, 100 Sicbo and Baccarats and some fun Gameshows. Here is a summary of the Evolution Gaming tables:

Pragmatic Play offers less choice but they do have some alternative Gameshow formats including the excellent Sweet Bonanza Candyland which is worth checking out.

Loyalty Promotions 8/10

If you like to supplement your slots play with bonuses and the chance to win extras in prize draws and tournaments, then Casimba has something to offer you. However, the bar to entry is often high.

Loyalty Program

To start there is a basic loyalty program where every £10 wagered on slots gets you 2 points. Earn 1,000 points and you can cash in for a £5 bonus. That means you need to wager £10,000 to earn £5 bonus cash. This sounds tough, but keep in mind that this is a wagering value, not a deposit value. To wager £10,000 on games with a 95% Return to Player you would need to start with around £500 deposit. So, in reality you are getting about 1% back. This is about standard for a casino loyalty program. It is the same deal as you get at Barz Casino.

Prize Draws and Tournaments

There are also regular big money prize draws at Casimba. You find these at other White Hat Gaming casinos like Temple Nile too. Typically they require significant deposits and wagering to be in with a chance of winning. For example, to enter their £30,000 cash giveaway in summer 2023 you need to earn Mega Tickets at the prize of £500,000 wagering each!

For those who don’t spend that much there are regular deposit bonus and bonus spins deals dropped into your inbox or on SMS provided you opt in so we recommend you do that.

Cashier Options 8/10

Casimba has you covered for most payment services including eWallets, pre-paid cards and Trustly. The minimum deposit and withdrawals threshold is above average at £20 but there are no fees to pay.

Here is a summary of the cashier options at Casimba.

Payout Speed 7/10

Officially, payouts are processed at Casimba in up to 48 hours. However, provided your account has been verified and there are no further checks required, in most cases the processing time is much quicker, usually under 12 hours. Casimba does NOT process withdrawals at weekends or bank holidays.

If you are looking for faster withdrawals then we recommend MrQ which processed our payments in under 1 hour on every occasions in testing.

Customer Support 9/10

You can contact the Casimba support team on email or live chat. There is no phone line.

• Live Chat: 24/7
• Email: support@casimba.com

Response times in testing of live chat were good. The first time you use the service you will need to provide your full account details including name and address so that the agent can verify who you are. But after that you can choose a 4-digit PIN so that you can side-step this process each time and get straight to your query.

There is also a new Help Center at Casimba. This is their FAQs area and its better than you find at most other sites. There are lots of useful articles covering everything from Bonuses and Promotions to Responsible Gambling.

KYC Process 8/10

Account verification at Casimba is done on registration to verify your ID. Normally at this stage you will not need to provide any documentation. However, if you continue to play and make deposits and withdrawals you may be asked to provide scans of your passport, driver license, utility bills and even bank statements to verify who you are. In this instance, you can upload documents securely via your account under ‘My Details’.