MrQ Casino Review

Writer: Mark Wadie, Site Editor

At AllSlotSites the reviews we publish are fair, independent and impartial, based on comprehensive research and testing with real money. This allows us to give you an honest appraisal of the player experience. Find out more in our article on How We Review Slot Sites.

Key Information About MrQ

Site Name	MrQ
Site URL	www.mrq.com
Operator	Tek Fox Ltd
UK GC License	51250
Established	2018
Game Types	Slots, Jackpots, Bingo, Live Dealer, Virtual Tables, Instant Wins
Game Providers	Pragmatic Play, Play n Go, Big Time Gaming, NetEnt, Nolimit City, ELK Studios, Push Gaming, Relax Gaming, Blueprint Gaming + 17 more
Payment Options	Visa, Mastercard, Paypal, Apple Pay, Mobile Payments
Min Deposit	£10
Min Withdrawal	£10
Withdrawal Times	Instant
Mobile App	Yes
Customer Support	Live Chat, Email, Socials, Postal
Dispute Resolution	IBAS - Independent Betting Adjudication Service
Insolvency Protetion	Medium Protection

MrQ – Our Verdict

MrQ is highly recommended to those who want a trustworthy, reliable casino offering a small but high quality catalogue of classic and new slots and live tables from the biggest name providers, as well as bingo and instant wins. It also suits those for whom fast withdrawals are a priority. In addition, their commitment to regular free spins deals with all winnings paid in cash and low minimum deposit to qualify makes MrQ a great choice for those who want good value rewards for their play without the need to spend big.

This is the full scorecard from our review. A breakdown of the attributes and scores for each category can be found further down this page.

Category	Score	Notes
Sign Up Offer and Bonuses	6/10	Lots of no wager free spins offers with low deposit threshold but no deposit bonuses, VIP or loyalty program
Games and Software	7.4/10	A small but high quality catalogue featuring many big name providers but few niche names, good for live dealer as well as slots
Website and App Experience	9.5/10	A premium quality website and app, easy to use and exclusive to the MrQ brand giving a feeling of exclusivity and trust
Banking	8/10	Most popular payment options are available, min transactions are low, and withdrawals are guaranteed to be instant subject to verification
Customer Support	7.9/10	Lots of positive feedback in Trustpilot, friendly staff on live chat, but limited to 9am to 9pm and no phone support
Safety, Security, Player Protection	9/10	MrQ is UK-licensed with fully audited games, responsible gambling tools, full website security and data protection

We’ve summarised the key strengths and weaknesses of MrQ here.

Strengths

• Very good reputation – MrQ has a 4.0 Trustpilot score from over 14,000 reviews. That’s very unusual and testament to the quality of service they provide and the loyalty of their customer base.
• Fast withdrawals – MrQ promise to process ALL withdrawals within 60 seconds. And if they don’t, you’ll get £10 compensation. In our tests withdrawals dropped to Paypal instantly.
• Great website and app experience – the website and app are both premium quality and easy to use. Key features like registration and the cashier are intuitive, giving you a feeling of confidence in the brand.
• Good value bonuses – the free spins come thick and fast here, always without wagering requirements and winnings in cash. They include bespoke deals dropped into your rewards page based on previous gameplay.
• High quality slots list – The slots catalogue leans heavily into the big-name providers, and it’s packed with classics. It may not be the biggest list but it’s very high in quality.

Weaknesses

• No VIP or loyalty program – MrQ gives out lots of free spins but they don’t appear to reward the big spenders so much. There are no match bonuses and there is no VIP program advertised on the site.
• Slot list lacks depth – there are other sites out there with many more games to choose from. If you like smaller, niche game providers then you probably won’t find what you want here.
• Would benefit from more payment options – there is no option to deposit or withdraw with Skrill, Neteller or MuchBetter at MrQ.

How Does MrQ Score on Trustpilot?

MrQ’s rating of 4/5 from 14,000+ reviews on Trustpilot is one of the highest that we have seen for a gambling site.  First hand experience from thousands of customers largely aligns with our own experiences of using MrQ. There is particular praise for the website and app as well as the speed of withdrawals.

Not all users have had a good experience, however, with 19% leaving a 1/5 review. Common complaints concern lengthy verification checks, which is not uncommon for a casino site. There are also complaints about the recent drop in RTP rates by 1 or 2% on most slots, something we flag in our review.

Despite some negativity on balance Trustpilot users give a big thumbs up to MrQ.

Here is how we scored each attribute in this category.

Attribute	Score	Notes
Sign Up Offer	35/40	A generous sign-up offer with no wagering or cashout restrictions and low min deposit
Loyalty Program	0/0	No loyalty program
Other Rewards and Promos	25/30	Limited promos but there is a fun daily reward game with lots of no wager free spins
Overall Score	60/100

The selection of offers at MrQ is limited but what you get is good value with free spins always associated with a popular slot and winnings paid in cash. Those who want to spend big and be rewarded like a VIP will need to look elsewhere however as the offers here are suited to players making small deposits and there is no loyalty program.

Mark, Editor

Here is a summary of all the promos at MrQ. Some are ad-hoc and will change week to week. You will find everything you are eligible to claim listed under ‘Rewards’ once you are logged in.

Promotions	Details	Key Terms
Sign Up Offer	100 free spins on Big Bass Splash	Min deposit: £10, WR: 0x, Max cashout: None
U vs Q Game	Daily arcade-style rewards game	Win between 1 and 50 free spins worth 10p or 20p, no wagering requirements
Refer a Friend	Invite your friends to join MrQ and receive free spins	Get 50 free spins if a friend you invite to MrQ deposits and plays £10 or more
Ad Hoc Offers	Free spins deals tailored to you	Min deposit: £10; winnings in cash

Welcome Offer – 100 Free Spins on Big Bass Splash

At A Glance - Key Terms For The Sign Up Offer

• Match Bonus: None
• Free Spins: 100 spins on Big Bass Splash
• Min Deposit: £10
• Opt-In: No
• Free Spins Value: 10p
• Wagering Requirement: 0x
• Max Win: No cap
• Expiry: 48 hours

How To Register and Claim Your Bonus At MrQ

1. Hit the blue ‘Join Now’ button on the home page or at the top of any other page.
2. Complete the 3-step registration form including your full name, address and date of birth. You must enter this information correctly. It will be verified using a 3^rd party system in line with UK regulation.
3. When your registration is confirmed choose your payment option.
4. Enter how much you wish to deposit. You must deposit at least £10 to qualify.
5. Your free spins will automatically be credited and will be available when you open the game, Big Bass Splash.
6. Play your spins.

Sign Up Offer Terms

The terms of this offer couldn’t be simpler. Just make sure you use your spins within 48 hours of depositing or they will be removed. All winnings are paid directly onto your balance with no limit on how much you can take home.

This is an excellent deal in my opinion. The threshold to qualify is low at just £10 and the spins are available to use on a popular slot from Pragmatic Play. But the best part is receiving winnings in cash with no cap. Most casinos either pay the winnings in bonus funds with wagering requirements attached or cap the amount you can win to limit their liability. MrQ does neither and this is a great start for any new player at this site.

Mark, Editor

Play The U vs Q Daily Prize Game

This innovative game is MrQ’s answer to the Daily Prize Wheel found at other slot sites, though this one is more entertaining. You open the game from your Rewards page. The idea is to knock down the giant ‘Q’ that hangs on a string in the middle of the screen. You get 3 shots with a slingshot.

This is not a skill-based game, it's all luck. But it's a great incentive to come back and log in each day. If you succeed you win anywhere between 1 and 50 free spins worth 10p or 20p each. Winnings are paid in cash with no max win.

Get 50 Spins For Referring a Friend

As a bingo site, MrQ is big on community too and they love you to invite your friends. If you have deposited and wagered £10 or more at MrQ you are eligble to refer your friends using the link on the website. If your friends deposit and wager £10 or more themselves, you get 50 free spins on Fishin’ Frenzy Even Bigger Fish 3 Megaways Rapid Fire.

There is no limit to how many friends you can refer.  

Here is how we scored each attribute in this category.

Attribute	Score	Notes
Game Providers	7/10	Only 25 providers listed but all are big names and UK-licensed
Slots	14/20	Around 800 and a good mix of classics and new games with varying styles, maths models and themes
Jackpots	10/15	Some huge multi-million GBP prizes and a good mix of games from the Mega Moolah, Jackpot King and Rapid Fire networks
Live Dealer	18/20	High quality feeds and lots of choice from Evolution, Pragmatic and On Air
Virtual Tables	5/10	Limited options for virtual table fans
Other Games	5/5	A well-curated ‘Quickies’ section with slingos, crash games, pachinko and hi-los
Search and Filter Options	2/5	Basic search options could be improved with filters like provider, theme or volatility
RTP Rates	8/10	RTP rate displayed on loading screen of all games and MrQ runs high RTP for many slots
Exclusive Games	5/5	MrQ has a small number of exclusive slots and live dealer tables
Overall Score	74/100

Since it launched in 2018 MrQ has evolved from a multi-player bingo site into a fully-fledged gambling site with slots, jackpots, live dealer, virtual table games, Slingos and instant wins, listed as ‘Quickies’. New content is added regularly and the list of providers includes many big names. I was impressed with what is on offer though I noted that the slots catalogue is still significantly smaller than that found at bigger independent casinos and white labels. The search and filter options are also a bit limited.

Mark, Editor

Game Types Found at MrQ

Here is a summary of the game types available at MrQ.

Game Types

• Slots - Over 800 top quality slots from big names like Nolimit City and Pragmatic Play
• Megaways - Over 100 expanding reels games featuring classics like Bonanza and Great Rhino
• Jackpots - Multi million GBP prizes in Mega Moolah and Jackpot King games
• Slingo - Over 60 Slingos including Slingo Lobstermania and Slingo Cleopatra
• Live Dealer - Blackjack, roulette, baccarat and gameshows streamed live by Evolution and Pragmatic Play
• Table Games - A small number of virtual blackjacks and roulettes
• Instant Wins - Arcade-style fun with crash games, pachinko, hi los and scratchcards
• Bingo - Multiplayer 90 ball and 75 ball bingo rooms

Catalogue and Game Providers

There are 25 game providers who are represented in the MrQ games catalogue. The list is all about big names like NetEnt, Nolimit City, Play n Go, Big Time Gaming and Pragmatic Play. This is good for those who like the popular titles by these developers and to be fair their output is top quality. However, if you like the niche providers and up and coming names like Peter and Sons or Fantasma you may find the list to be lacking in depth.

Here are my top 10 providers from the list and their best games.

Game Provider	Specialism	Recommended Games
Pragmatic Play	Scatter pays, fishing slots, live dealer, gameshows	Big Bass Splash, Wisdom of Athena, Sweet Bonanza Candyland
Nolimit City	Super-high volatility slots with outlandish themes	Mental 2, Tombstone Slaughter, Serial
Blueprint Gaming	Feature-heavy slots, Megaways, TV and movie-themes	The Goonies Return, Ted Megaways, Eye of Horus
Evolution Gaming	Live dealer and gameshows	Immersive roulette, Speed Baccarat, Crazy Time
Hacksaw Gaming	Dark themes, distinct artistic style, high multipliers	Itero, Ze Zeus, Le Bandit, Hand of Anubis
NetEnt	Iconic slots, rich graphics, many styles	Starburst, Aloha! Cluster Pays, Bee Hive Bonanza
Big Time Gaming	Megaways, high variance, high max wins	Bonanza Megaways, Extra Chilli Megaways
Eyecon	Simple themes, sweet or toy-based games	Fluffy Favourites, Fluffy Favourites Jackpot
ELK Studios	Whacky themes, slot series	Nitropolis 5, Avalon Gold, Tropicool
Push Gaming	High volatility, luxurious artwork	Big Bamboo, Big Bite Push Ways
Gaming Realms	Slingo games	Slingo Extreme, Slingo Cleopatra
Light and Wonder	Big brands, retro games	Rainbow Riches, 777 High and Mighty Wonder 500

Game Menu, Search and Filter Options

There is a simple game menu to search the catalogue, divided into the main game types, and you can also search by game name. It's functionally sound. However, I was a bit frustrated to see that you can’t filter by game provider, a useful feature if you have a favourite. I also found the grid layout of game logos to be a bit overwhelming. There is no additional information with each logo like provider, RTP or volatility,  and logos are crammed together so the list can make you go a bit cross-eyed.

Online Slots

MrQ features around 800 slot games. Whilst it’s not the biggest list it does have enough diversity in it that there will be something for most players. I particularly liked the Megaways area that features over 100 games including Bonanza and Great Rhino. I also found that the ‘Spotlight’ and ‘Classics’ areas were packed with all-time favourites like Book of Dead, Big Bamboo and Rainbow Riches.

Another nice feature is the ‘Recommended For You’ area. After playing at MrQ 2 or 3 times this started to fill with games that matched by play history. For example, I was recommended more slots by Nolimit City and Relax Gaming after playing Mental and Temple Tumble a few times. This kind of personalisation that helps you find new games to try sets MrQ apart from competitors and is a good reason to make this a regular haunt.

Another good reason to play here if you are a fan of slots is to play the exclusive MrQ games that you can’t find at any other site. These include Big Bass Q The Splash, developed with Pragmatic Play, and MrQ Plinko.

Recommended Slots From The MrQ Catalogue

• Book of Dead by Play n Go - an all-time high volatility classic featuring adventurer Rich Wilde and a magical expanding symbol in the free spins round.
• Temple Tumble Megaways by Relax Gaming - awesome artwork depicts an ancient temple whilst a powerful tumble feature breaks open new lines with each successive win.
• Big Bamboo by Push Gaming - a zen-like game with bamboo forest theme. Golden Bamboo symbols spin to reveal coin wins, collectors and multipliers of up to 10x.
• Le Fisherman by Hacksaw Gaming - a cluster pays slot featuring Smokey the racoon. Wins activate Golden Squares that reveal special paying symbols like gold coins worth 500x.
• Tropicool 5 by ELK Studios –avalanche wins keep the reels turning in this feature-packed game with a dizzying array of mystery symbols, row swaps, wilds and locked wilds.

RTP Rates and Transparency

MrQ is the only online casino I know to publish RTP rates on the loading screen of all their games. You don’t have to browse through the game info pages to find them. This is total transparency so you know what payout rate to expect when you start playing.

This also used to be the only site that ran ALL its slots at the optimum RTP rates of greater than 96%. However, I’ve noticed at the start of 2026 that is no longer the case. Most games now run at around 94%.

Jackpot Slots

MrQ has more than 130 jackpot slots from popular networks. This impressive collection includes one of the world’s biggest online progressives, Mega Moolah from Games Global. There are also games featuring Blueprint Gaming’s Jackpot King and Rapid Fire progressives and Eyecon’s Mini, Midi and Mega jackpots.

Here is a summary of the jackpots available at MrQ.

Network	Provider	Description	Games
Mega Moolah	Games Global	Huge progressive regularly reaching over £3 mill, sometimes over £10 mill. Unlocked with exciting wheel feature	Mega Moolah
Jackpot King	Blueprint Gaming	3-tier progressive with top level Jackpot King prize seeded at £500,000. Available on every spin.	The Goonies Jackpot King, Ted Jackpot King, Fishin' Frenzy
Rapid Fire	Blueprint Gaming	5-tier progressives with smaller prizes and more frequent hits than Jackpot King	Goonies Deluxe, Fishin Frenzy Big Catch
Eyecon Jackpots	Eyecon	3-tiers of small, attainable jackpots in the £10s, £100s or £1,000s	Fluffy Favourites Jackpot, Fluffy in Space Jackpot

Live Dealer

Hitting the Live link in the main menu of MrQ brings up a huge selection of blackjacks, roulettes, baccarats and gameshows provided by Evolution Gaming, Pragmatic Play and On Air Entertainment. All of the games are live-streamed from studios with professional croupiers and presenters.

It’s very easy to find what you are looking for with the live area broken down by game types and a ‘new’ tab listing the latest releases. The games are curated to appeal to a wide range of players with both classic rules and alternative versions. Stakes start at just 10p per bet on Pragmatic Play’s roulette and reach as high as £500 per bet on Evolution’s VIP tables, so whatever your balance there will be a table for you.

I also recommend checking out the two MrQ roulettes and one MrQ Speed Baccarat. These are tables only open to players at MrQ. They feature MrQ branded backdrops, giving a real sense of exclusivity.

Recommended Live Dealer Games From The MrQ Catalogue

• Sweet Bonanza Candyland –a compelling gameshow version of the classic slot with prize wheel, bonus features like Candy Drop and Sweet Spins, and 20,000x max win.
• Lightning Dice - bet on the total of 3 dice and win big if lighting strikes your number during the roll to add multipliers of up to 1,000x.  
• Immersive Roulette – Evolution Gaming created this version of classic roulette with multiple camera angles on the wheel and presenter for added excitement. It’s what live dealer was made for.
• Speed Baccarat – for impatient players, a quick-fire 30 second per hand version of baccarat with cards dealt face up and the 3^rd dealt in quick succession.
• Blackjack – there are 100s of blackjack tables available from Pragmatic and Evolution with variable stake levels and side bet options.

Table Games

There are virtual tables at MrQ though the list is much smaller than the live dealer one. You can access these via the ‘Table’ link under ‘Casino’. Here you will find just 14 games – 6 blackjacks, 6 roulettes, 1 baccarat and a gameshow-style game called Wheel of Winners.

The best games on the list are Evolution Gaming’s First Person Roulette and First Person Baccarat with incredibly rich 3d graphics. For small stakes you can try the 20p Roulette which is a bit basic and looks somewhat dated.

Slingos

MrQ features over 60 Slingo games, a hybrid of slots and bingo where the objective is to complete lines on a bingo card by crossing off numbers revealed by a slot spin. Each line completed moves the player further up the prize ladder with bonus rounds available at the top.

The range of Slingos here is exciting with both old classics like Slingo Riches and Slingo Extreme appearing alongside branded slot versions like Slingo Money Train and Slingo Cleopatra. All games have high RTP rates – usually above 96% - and stakes from just 10p.

Other Games

There is also a small selection of instant win games under ‘Quickies’ in the casino area. These are crash games, scratchcards, patchinkos, hi los and other simple alternatives to mainstream slots and table games. I enjoyed exploring this area that has games with funny themes and great graphics. There were even a few instant wins that I haven’t seen at other sites. Fishing crash games like Golden Hook and Big Bass Crash were particularly fun with lots of tension as the prize value builds whilst you may lose your fish, and that prize, at any moment.

Here is how we scored each attribute in this category.

Attribute	Score	Notes
Brand, Theme and Design	25/25	A strong brand and modern website that stands out in a crowded market
Site UX and Navigation	20/25	Very easy to use website and app, nicely designed and easy to navigate
Loading times	10/10	Super-fast loading for site and games
Finding important information	20/20	All key information was clearly sign-posted and pages are well laid-out
Mobile Compatibility and Apps	20/20	The mobile app is high quality and well-designed too
Overall Score	95/100

MrQ has a clean, modern website interface with simple blue and white color scheme. I find it refreshing and very easy to use. This tells me that MrQ is a serious player, not a fly-by-night white label. It reminds me in some respects of Casumo, another modern, independent and mobile-first casino.

This site is big on the trust-factor, something that is hugely important when choosing a gambling site. I love the fact that they wear their Trustpilot score proudly on their sleeve, publishing that and sample reviews on their home page. They also display three guarantees here - all withdrawals are delivered in 60 seconds or less (or you get a £10 cash compensation), there are no transaction fees and there are no wagering requirements.

Key information like Terms and Conditions and Help and FAQ are easy to locate in the footer too. And the important functions like registration and deposit or withdraw are easy to follow thanks to the clean, uncluttered design.

Playing Via MrQ’s Mobile App

MrQ is available on a mobile app too at the App Store for Apple or Google Play for Android. I downloaded it from the App Store to an Apple iPhone 12 with iOS 26.2.1. It took less than a minute to install and I was able to log in with the account I set up via the website. The style and navigation mirrors the desktop site and I found it very easy to locate games and start playing. I played 20 or 30 spins through on Rise of Olympus 1000 slot and the game ran smoothly without any lags.

Here is how we scored each attribute in this category.

Attribute	Score	Notes
Range of payment options	25/40	Debit cards, Paypal, Apple Pay and Mobile accepted but some big eWallets missing
Withdrawal times	30/30	A guarantee your payment will be processed in under a minute or you get £10 compensation
KYC check times	15/20	Up to 48 hours, usually much quicker
Transaction fees	10/10	There are none, another guarantee from MrQ
Overall Score	80/100

The number of possible payment options at MrQ is a little on the thin side but the most popular options are all covered including debit cards and Paypal. Key eWallets like Skrill, Neteller and MuchBetter are NOT available. But there are plenty of mobile payment options if that’s your preference. There are no fees and the minimum deposit is just £10.

How Fast Are Withdrawals At MrQ?

Perhaps one of the best perks of playing at MrQ is the guarantee that they will process your withdrawal within 60 seconds. And if they don’t, they will pay you £10 cash as compensation. I have not seen a promise like this at any other online casino - some take up to 72 hours to process a transaction. Of course, once MrQ process your payment it is down to your provider to make the funds available. With Paypal that will be instant, debit cards can take a few days but will usually take a few hours.

On occasion you may be asked to provide documents to verify your ID, payment method and source of funds before a withdrawal is processed. This is called a KYC check. It can slow down your withdrawal.

Know Your Customer (KYC) Checks at MrQ

Under the terms of its license MrQ must carry out KYC checks to verify player ID, age and source of gambling funds.  These checks are carried out automatically on registration and manually when deposit and withdrawal thresholds are reached. Screenshots, photos or scans of any of the following documents may be requested.

• Driver license of passport – to prove your ID and age
• Utility bill or bank statement – to prove your address
• eWallet or bank statement – to prove source of funds
• Payslip – to prove souce of funds

No one likes KYC checks, they always feel intrusive and inconvenient. However, my experience of this part of MrQ was as stress-free as can be. I was asked to provide a copy of my driver license to verify my ID before I deposited at MrQ. I uploaded a scan through the account page under ‘Verification’. It was approved within an hour.

Mark, Editor

Here is how we scored each attribute in this category.

Attribute	Score	Notes
Contact options	17/20	Email, live chat, post, socials but no phone line
Support Hours	15/20	9am to 9pm for live chat, 24/7 for all others
AI vs Human	12/20	Annoying ‘Qbert’ AI bot tries to help before putting you onto an agent
Response times	15/20	Not bad, a few hours for email, a few mins for live chat
Complaints Procedure	10/10	Clearly laid out in terms and conditions with a nominated dispute resolution provider (IBAS) available for escalation
FAQs	10/10	Detailed articles covering all topics available on the website via a link in the footer
Overall Score	79/100

MrQ’s support team get A LOT of very positive feedback on Trustpilot so I was not surprised to find that this area of the operation was of a good standard.

Mark, Editor

You can contact the MrQ team on live chat or email, but not by phone. I was a little disappointed to see that the live chat closes at 9pm – many slots players will still be online after that time – and I found the Qbert AI bot that greets you and tries to resolve your query initially to be a bit frustrating, but once I was through to an agent I found they were very friendly and professional.

I also recommend using the FAQs section which is available via a link at the bottom of every page of the site. It’s very comprehensive and worth trying before loading up the chat.

Contacting Support

• Email (24/7) – support@playojo.com
• Live Chat (24/7) – via the Help section from your account
• Phone Support – not available
• FAQs – available via the Help section from your account

What To Do If You Have a Complaint At MrQ

All UK-licensed casinos are required to provide a clear escalation path for any customer who is not satisfied with the level of service they receive. Most complaints will be resolved within a few hours or days. But if the support team or casino management team do not answer a complaint to your satisfaction then you have the right to go to a nominated Alternative Dispute Resolution Provider (ADR). MrQ has nominated IBAS (Independent Betting Adjudication Service).

IBAS, which was established in 1998, provides a fair and impartial review of disputes between gambling operators and their customers. It’s a free service. They can be contacted as follows:

Independent Betting Adjudication Service 
PO Box 62639 
London 
EC3P 3AS 
Telephone: 020 7347 5883
Email: adjudication@ibas-uk.co.uk

Here is how we scored each attribute in this category.

Attribute	Score	Notes
UK License	40/40	A UK Gambling Commission license with a clean history
Responsible Gambling Tools	20/30	Basic tools but no option to set personal wagering or loss limits
Insolvency protection	10/10	Player balances held separately for protection
Site security	10/10	Valid security certificate and TLS connection, payment services all authorised by the Financial Conduct Authority
Privacy Policy	10/10	On site privacy and cookie policies outline how your data is collected, stored and used in line with UK law
Overall Score	90/100

MrQ is a highly trustworthy and safe place to gamble. They are licensed by the UK Gambling Commission and they are one of the few well-known operators we have reviewed to have a clean license history with no penalties for breaches of conditions. That is testament to their tight adherence to social responsibility commitments like affordability checks that are used to ensure customers do not spend beyond their means.

Mark, Editor

Here is a list of features at MrQ that ensure safety, security and fair play.  

Responsible Gambling Tools – via the ‘Limits’ in my account I can access tools to limit my spend or temporarily close my account if I feel that I am gambling too much.

Game Audits – all games are provided by licensed game developers. They have been audited for fair play and accurate Return to Player (RTP) rates.

Dispute Resolution – a clear path to escalate any complaint and resolve it through an independent arbitrator is set out in the terms and conditions I agree to when I sign up.

Data Protection – a Privacy Policy is published on the site explaining how my data is collected, stored and used in line with UK data protection laws.

UK License – the license number is displayed in the footer of every page on the website and mobile app. You can click through to read the operator profile on the Gambling Commission website.

Insolvency Protection – MrQ holds customer balances in a separate account to the main business funds to protect them in case of insolvency.

Site Security – The website uses Transport Layer Security (TLS), the standard internet protocol, when sending and receiving secure data like personal or financial information.

Overview

Key Facts

Name	MrQ
Operator	Tek Fox Ltd
Head Office	27-31 Verulam Rd, St Albans, Hertfordshire, AL3 4DG, United Kingdom
Established	2018
White Label	No

Licensing

Licenses	UK Gambling Commission
UK License Number	51250
Insolvency Protection Level	Medium Protection
Alternative Dispute Resolution Provider	IBAS

Customer Support

Live Chat	Yes (9am to 9pm)
Phone	No
Email	support@mrq.com
FAQs	Yes

Responsible Gambling

Reality Checks
Deposit Limits
Wager Limits
Loss Limits
Time Outs
Self-Exclude - GAMSTOP

Sign-Up Offer

Get 100 Free Spins on Big Bass Splash Winnings Paid In Cash

Significant Terms: First deposit only. Min deposit & spend £20. Max 100 spins on Big Bass Secrets of The Golden Lake 10p per spin. Spins credited upon spend of £20. 18+. Ts and Cs Apply

Key Terms

• Minimum Deposit: £20
• Maximum Bonus: 100 Spins on Big Bass Secrets of the Golden Lake
• Wagering Requirements: There are no wagering requirements on the winnings from your free spins.
• Expiry: Free spins that are unused will expire 2 days after the first deposit.
• Maximum Winnings: There is no limit on the amount you can win from your free spins.

Cashier

Related Sites

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