Review Summary

Hyper Casino is a small casino run by a popular operator called L and L Europe. It has an overall score of 4/5 with high numbers for customer support and player protection. In short, it’s a reliable and trusted casino with a good game list where you can expect fast withdrawals, an excellent standard of customer service and good bonus value. Before we get into the detail, here’s a summary of the strengths and weaknesses of this site.

Strengths

• A trusted and licensed casino – Hyper Casino carries a UK license which means the site meets high standards on security, fairness and safety. There is a full suite of responsible gambling tools, all games are regularly audited and bonus terms are fair and transparent.
• High quality slots providers – you’ll find some of the biggest names in the industry represented in the Hyper Casino slots list. Big Time Gaming, NetEnt,  Games Global, Nolimit City, Pragmatic Play and Play n Go are all there. There are very few ommissions.
• Excellent live dealer selection – the live tables are also from the top tier of the industry with Evolution Gaming and Pragmatic Play both contributing fast-paced and exciting classics like Lighting Dice and Sweet Bonanza Candyland.
• Fast withdrawals – provided you are verified you can expect your funds to be processed in just a few hours during the week. I received mine in less than 6 hours in tests.
• Good RTP rates on slots -most slots are running at between 94% and 97% at Hyper Casino. This is better value than you see at other sites, some of which set slots to 90% or lower.

Weaknesses

• Fewer slots than other sites – whilst the list of game providers is impressive, it’s not as expansive as that found at other casinos. The total of around 1,000 games is well under what you find at some of the biggest sites like Mega Riches (5,000+) or Quickbet (4,000+).
• No free spins with sign up deal – unlike most other casinos, Hyper does not offer any free spins in it’s welcome offer.

Just register and make a first deposit of £10 or more to quality for the sign-up bonus of 100% match capped at £100.

Steps To Register and Claim Your Bonus

Follow these steps to sign up and claim the welcome bonus at Hyper Casino.

1. Hit the yellow ‘Register’ button on the home page or the white one displayed at the top of all pages on the website
2. Fill in all your details on the 3-part registration form including your email address, full name, date or birth, home address and mobile phone number. It’s important that you enter the correct details here. They will automatically be verified by Experian as required by UK gambling laws
3. Upload documents to verify your ID and address if requested
4. Set deposit limits on your account when prompted to if you want to use the Responsible Gambling tools
5. Hit ‘Deposit’ and choose a payment option. Remember that deposits with Skrill and Neteller are NOT eligible for the offer
6. Enter the amount you wish to deposit and choose ‘100% Casino Bonus’ from the list of bonus options
7. Confirm your deposit
8. Your bonus will be credited automatically

Sign Up Bonus Wagering Requirements - What You Need To Know

There are terms and conditions for this offer including restrictions on wagering and withdrawals. If you don’t like them then you can choose NOT to take the bonus when you make your deposit.

This is how it works:

Your bonus funds are held in a separate balance to your cash. This is displayed as ‘Bonus’ in your account and at the top of the screen. You’ll also see ‘Cash’ which represents your real money balance. You always wager your cash balance first, and should you withdraw from this before you start wagering your bonus funds then you will forfeit those bonus funds.

Once you start wagering your bonus funds, any winnings that are generated are credited to the bonus balance.  This balance is only transferred over to the cash balance when you have wagered 45x the value of the bonus you received. So, if you deposit £50 and get a £50 bonus then you will need to wager £2,250 (£50 x 45) before your bonus balance is transferred over to cash where it can be wagered or withdrawn. Bets on table games, live dealer or video poker do not count towards your total and you are not allowed to wager over £5 in a single bet whilst the bonus is active.

Promotions and Loyalty Program

The promotions calendar at Hyper Casino is a bit limited. There is no official loyalty program and unlike some of the other L and L Europe casinos, there is no lifetime cashback deal. However, there are slots tournaments and weekly bonus offers.

Promotions List At Hyper Casino

Tournaments

The tournaments at Hyper Casino are run on a monthly basis, each one themed around a group of slots. Past examples include a TV and Movie tournament featuring games like Terminator Win and Spin and Top Cat Most Wanted and a Wild West tournament including Dead or Alive 1 and 2 and Wanted Dead or a Wild. Current live tournaments are published on the Tournament page only available when you are logged into the site.

The good part is, it’s free to enter. As long as you have a verified account and you have made at least one deposit, you can take part. Places on the leaderboards are calculated based on your win multiplier on eligible games over the tournament period. That’s a fairer system than total win values because everyone stakes different amounts. However, only the top 10 places win prizes, which makes it tough. Most tournaments have a £1,750 prize pool with £1,000 to the top player.

Hyper Fridays

Hyper Casino also run bonus and free spins offers most Fridays. These ‘Hyper Friday’ deals are ad-hoc and if one is running you will see details under ‘Bonuses’ in your account on the site, and on email if you opt-in to receive them. You can expect the wagering terms to be 45x the bonus for deposit matches or 45x your free spins winnings.

Hyper Casino’s game catalogue is about quality over quantity, but there are still more than 1,000 options to bet on ranging from slots to live dealer, classic table games, Slingos, scratchcards, video poker, and a sportsbook too. It’s easy to navigate between all these categories using the game menu at the top of the game list. You can also use the search bar to look for games by name or by game provider.  

Game Types

• Slots - over 1,000 including many classics, Megaways, new slots, grid games, 3 reel slots and more
• Megaways - over 100 expanding reels games from Big Time Gaming and partners
• Jackpots - huge prizes to win on progressive slots like Mega Moolah and Mega Fortune
• Slingo - over 50 slingos including classics like Slingo Riches and newer titles like Book of Slingo
• Live Dealer - live streamed action from Evolution Gaming and Pragmatic Play
• Table Games - graphic versions of classic roulettes and blackjacks
• Instant Wins - more than 50 scratchcards, slingos, video poker and plinkos
• Sportsbook - 100s of betting markets including horse racing, football, boxing, tennis and hockey

Catalogue and Game Providers

Around 25 game providers appear in the list at Hyper Casino. Compared to the bigger casinos and sportsbooks that is a small number. For example, Casumo has more than 80 providers. Nevertheless, there is a lot of quality here with lots of the big names represented including Pragmatic Play, Nolimit City, Play n Go, Evolution Gaming, IGT, Games Global, SG Digital and NetEnt. These are all top tier providers whose productions are a spectacular mix of themes, gameplay and maths models.

Here are 10 suppliers that I’ve picked from the list and a few of their best games.

Online Slots

The slot list numbers over 1,000 in total including some of the most popular games of all time like Starburst and Book of Dead, classic series like Big Bass, Fishin Frenzy, Pirots and The Goonies, and lots of new games from the last few months. And if you’re interested in Megaways slots you’ll find over 100 to spin including Twin Spin Megaways and Rainbow Riches Megaways.

I’ve chosen these 10 slots to give a taste of the game list at Hyper Casino with a variety of styles and gameplay represented.

Jackpot Slots

For jackpot hunters there are games from the following networks available. This is a nice spread of progressives, including both Games Global’s iconic Mega Moolah games whose prizes sometimes exceed £10,000,000, and also the much smaller Rapid Fire games from Blueprint Gaming which pay out more frequently. There is no jackpots tab to search by so you need to use the search bar to find these games.

Live Dealer

Hyper Casino also has a sizeable live dealer list with games from Evolution Gaming, Pragmatic Play and NetEnt Live. Those are three huge names giving you a wide selection to choose from including many versions of blackjack and roulette, baccarat, sicbo, poker and gameshows. Stakes range from just 20p per hand up to £1,000s per hand on game on the VIP tables. Players are pooled from 1,000s of online casinos worldwide so the tables are always busy.

Here are 5 games I recommend from the live dealer list. In particular I suggest trying Lighting Roulette which adds random multipliers of up to 500x to each game, and Immersive Roulette which showcases what live dealer is all about with multiple camera actions tracking the roulette wheel on each spin.

Table Games

If you prefer to play table games with a graphical interface rather than the live versions then there are 28 versions of blackjack, roulette and solitaire. This is a limited selection, however it does include some interesting and unusual formats like Space Invaders Roulette, 3d Baccarat, Vegas Strip Blackjack and 3d European Roulette.   

Other Games

I also enjoyed browsing the ‘Casual’ games section of Hyper Casino where there were lots of interesting Slingos, instant wins, plinkos, video pokers and scratchcards. These are less popular than traditional slots and tables but they offer an alternative experience, often with lower stakes and less frenetic gameplay. I recommend the Slingos in particular. There are more than 50 to try here, each one a mix of slots and bingo, with some iconic slot names making an appearance in Slingo Starburst and Slingo Lobstermania.

Clean and simple is the best way to describe the Hyper Casino website experience. The branding is inter-galactic, featuring a space rocket powering past a planet with twinkling stars in the background. But that’s just a backdrop to what is otherwise a classic casino website design.

The site loaded up instantly for me and sign up and deposit took less than 3 minutes to complete. The account area is intuitive and includes a nice section showing your current available and live bonuses, as well as a progress bar showing how far you have got in completing your wagering requirements. The game menu is simple to follow too, though it could benefit from more filters to help with searches.

I also had no problem locating important information like the bonus terms, responsible gambling information, complaints procedure, licensing information and contact details.

Hyper Casino accepts several popular payment options for deposit and withdrawals including debit cards, Paypal and Trustly. The full list is shown below. Minimum transactions are £10 and there are no fees.

* Withdrawal times after processing by Hyper Casino

Payout Speed

Withdrawals at Hyper Casino are processed within 1 working day, often much more quickly in my experience. I have had payments made back to Skrill and debit cards within a few hours. As with all UK-licensed casinos this is subject to verification checks.

Once Hyper Casino has processed your payment it is down to your payment provider to make the funds available. The time this takes varies. eWallets like Paypal and Skrill normally process the funds their side instantly, whilst banks may take a few days.

Know Your Customer (KYC) Checks

It is a requirement of licensed online gambling operators in the UK to carry out KYC checks on all their customers. This is to prevent fraudulent accounts, money laundering and problem gambling. At Hyper Casino checks are carried out at the following times:

1. When you register the details you enter will be verified behind the scenes with checks against public databases like the electoral role. These are ‘soft’ checks and you won’t be required to provide any documents unless the information you provide does not match the publicly-held data.
2. When you deposit or withdraw £1,400 or more in single or multiple transactions. You will be asked to provide photos or scans of documents to verify your age, address, ID and source of funds.
3. From time to time, if your pattern of play requires it, further checks will be made on your income and source of funds to ensure you are spending only what you can afford.  

If you are required to provide documents then you will be notified on email and in your account under the ‘Verification’ link. You can email documents to support@hypercasino.com or upload them via your account over a secure link. It may take a few days for the team to check your documents during which time any withdrawals will remain pending.

You may be required to send photos or scans of any of the following documents:

• Driver license or passport – to verify your age and ID
• Utility bill or bank statement – to verify your address
• Bank statement or payslip – to verify your income and source of funds
• Bank card – to verify ownership of your payment method

“” Checks like these are not popular but they are an important part of a safe gambling industry in the UK. By being clear when checks will take place and providing secure tools to upload documents, Hyper Casino make this process as painless as possible.

The customer support service at Hyper Casino is of a high standard. The team are available on live chat 24/7, phone from 7am to midnight, and email at all times. Response times on live chat are excellent. Whenever I have used the service I have waited no longer than 2 or 3 minutes. The staff are very helpful and well-informed.

There is also a brief FAQs page on the website which is useful if you have a question but don’t want to wait to speak to an agent.

Hyper Casino operates under a UK Gambling Commission license which means the site must adhere to strict rules that ensure safe and fair gambling. All of the following features are in place to meet the high standards of player protection enshrined in UK Gambling law.

Responsible Gambling Tools – to allow players to set their own spend limits, Hyper Casino has a set of Responsible Gambling tools. These can be configured by the player from the Account page once they are logged in.

Game Testing – all game suppliers are UK-licensed too. This means their games are regularly audited by approved 3^rd party testing houses. Checks are done to ensure the games are fair, published RTP rates are correct and each game event has a completely random outcome. You can check the RTP rates on any game for yourself by opening the paytable screen from the game window.

Site Encryption – all transactions are carried out over Secure Socket Layer (SSL) connections once you are logged in. This is the standard encryption protocol for any sensitive data being passed between computers on the internet.

Clear and Transparent Bonus Terms – Hyper Casino are required to make all bonuses clear and easy to understand. They must also publish terms and conditions adjacent to the headline in each case. Hyper Casino usually set wagering requirements on their bonuses to 45x the bonus value only. This is a little over average but still fair.

Disputes – Hyper Casino have published a ‘Complaints’ page, accessible via a link from the footer of their website. This is good practice, clearly outlining the process a player can go through to escalate a complaint if they are not happy with the response they receive from the customer support team. The operator has also nominated eCorga as their Alternative Dispute Resolution Provider (ADR). eCorga will mediate in a fair and impartial manner to resolve any dispute. You can contact them on their website.

Insolvency Protection – player balances at Hyper Casino are held in a separate account to the operator’s main business funds to protect them in case of insolvency.

Overview

Key Facts

Licensing

Customer Support

Responsible Gambling

Sign-Up Offer

100% Up To £100 Bonus - Minimum Deposit £10

Significant Terms: Welcome bonus for a new players only | Maximum bonus is 100% up to $/€/£100 | Min deposit is €/£10 $20 | No max cash out | Wagering is 45x bonus | Maximum bet while playing with a bonus is $/€/£5 | Eligibility is restricted for a suspected abuse | Skrill and Neteller deposits excluded Ts and Cs Apply

Key Terms 

• Minimum Deposit: £10 deposit
• Maximum Bonus: £100 bonus

Free Spins  

• Wagering Requirements: 45x bonus ONLY. Example: For a £20 deposit you get a £20 bonus. You'll need to wager £900 (£20 * 45) before the bonus and winnings are converted into real cash for withdrawal. If you withdraw your original deposit before meeting the wagering requirements then your bonus and winnings will be forfeited.
• Maximum Winnings: There is no mention of limits on your winnings in the terms and conditions.
• Expiry: You have 30 days from the time of your deposit to meet the wagering requirements. If you do not meet the wagering requirements in this time then the bonus and winnings will be forfeited.

Cashier

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