Jackpot Mobile Casino Review

Writer: Mark Wadie, Site Editor

At AllSlotSites the reviews we publish are fair, independent and impartial, based on comprehensive research and testing with real money. This allows us to give you an honest appraisal of the player experience. Find out more in our article on How We Review Slot Sites.

Review Summary

We scored Jackpot Mobile Casino 3.27/5 in our review, slightly below average in our UK slot site index. It is part of the Grace Media network of sites, a small but popular operator also well-liked in the bingo community. Their sites are not for everyone – casinos on this label lack the pizazz of big independent brands and their game libraries are less extensive. However, they retain a loyal following because they are trustworthy and reliable, easy to use and have fair and generous bonus programs. For me, when I want a simple, no-nonsense sign-up deal and the chance to spin slots by NetEnt and Pragmatic Play this is the kind of site I like to try.

Here is the full scorecard from our review.

And before we get into the detail, here is a summary of the strengths and weaknesses of Jackpot Mobile Casino.

Strengths

• Good selection of bonuses – you can claim a weekly free spins deal here with winnings in cash and regular ad hoc deposit bonuses give you as much as 300% extra with 10x wagering requirements.
• Good slots selection – the slots list is fair with over 800 to spin, with many popular providers represented.
• Good support service – in our tests response times on live chat AND email were both fast and agents were helpful and efficient.
• A safe place to play – Operator, Grace Media, are UK-licensed and follow strict guidelines to ensure fair, safe and secure gambling with deposit limits and responsible gambling tools available.
• Sportsbetting available too – from the same account you can access a full range of betting markets with lots of weekly free bets too.

Weaknesses

• Gaps In Game Selection – whilst casual slots players will be satisfied with whats on offer here, there are obvious gaps in the list. For example, there are no progressives and sparse amounts of live dealer and table games. Also, some big, popular names like Nolimit City and Push Gaming are not represented in the slots area.
• Deposit and Withdrawal Fees – this site charges fees of 15% on deposits of up to £30 and £1.50 for withdrawals of less than £30.
• No loyalty program – whilst there are regular offers there is no VIP or loyalty program with level-ups or points earned by wagering to exchange for bonuses.

Jackpot Mobile Casino has a busy promotions schedule with regular weekly free spins deals and deposit match bonuses too, all with fair wagering terms.

Here’s a summary of what you can get.

Welcome Offer – 100% Up To £50 Bonus

Steps To Register and Claim Your Bonus At Jackpot Mobile Casino

1. Hit the ‘Sign Up’ button on the home page or at the top of any other page on the site.
2. Fill in all your details on the sign-up form. These include your full name, address, and date of birth. You must enter these correctly. They will be checked using 3^rd party verification software. If they are not correct you will have to upload documents to formally verify yourself.
3. Set your deposit limits if you wish to.
4. Choose your preferred deposit method and enter how much you wish to deposit, from a minimum of £10.
5. Choose the sign-up offer from the list of bonuses in the drop down.
6. Confirm your deposit. Your bonus will be credited but remains inactive.
7. Spend your deposit on the games.
8. When you balance reaches zero your bonus will be activated.

Sign Up Offer Terms

There are wagering and withdrawal restrictions associated with this offer. Make sure you understand them before you accept the deal. You can choose to deposit without accepting the sign-up offer if you wish.

Here is how it works:

• Your bonus will not be activated until you have spent all of your first deposit.
• Your bonus is credited to a separate bonus balance displayed in your account.
• When you wager this money, wins are credited back onto the balance. You must wager 10x the value of the bonus you received before the bonus balance is transferred to real cash. So, if your bonus is £20 then you will need to wager £200 from your bonus balance (£20 x 10).
• The maximum that can be transferred from bonus to real cash balance is £50.

Weekly Rewards

Jackpot Mobile also run weekly free spins offers for those who have played over the previous week. If you deposit and wager £25 on slots then you’ll get 10 free spins the following Monday. If you deposit and wager £50 then you get 20 free spins. Spins are worth 10p each and available for selected slots listed on the site each week. All winnings are paid in cash.

More Free Spins

As well as the Weekly Rewards you’ll find ad hoc free spins offers where a deposit of £10 or more can unlock spins on selected games. Keep an eye out for emails, SMS alerts and updates on the promotions page on the website so you don’t miss out.

Deposit Bonuses With High Percentage Matches

Jackpot Mobile also run regular deposit match bonuses. These have generous, high value percentage matches although the cap on the bonus amount is usually quite low. At the time of this review you could claim a 200% match of £20 on a £10 deposit and a 300% match on a deposit of £5 or more, capped at £30.

All these bonuses come with a 10x wagering requirement which is fair, and bonus money is restricted for use on selected slots so check the site for details.

Jackpot Mobile Casino has a solid game list, though not as expansive as other white label sites. There are less than 1,000 games in total covering slots, table games and live dealer, aggregated from around 50 different game providers. Niche game types like Slingo or keno and popular casual games like diamond traders or pachinko are not available.

You can browse the list using a powerful search and filter system that includes options to filter by provider, game type or slots theme, with more than 80 themes listed. I found this very helpful when faced with over 800 slots to choose from.

Here is a summary of the game types on available:

Game Types

• Slots - over 800 games including classics, new slots, Megaways, cluster pays and scatter pays
• Megaways - more than 50 expanding reels slots with high variance and big max wins
• Live Dealer - blackjack, roulette, baccarat and sic bos live streamed by Pragmatic Play
• Table Games - small number of virtual blackjacks and roulettes
• Sportsbook - wide range of markets including football, boxing, rugby and tennis

Catalogue and Game Providers

The list of providers whose games are available at Jackpot Mobile Casino is a mixed bag. There are certainly some big names in the list including Microgaming, NetEnt, Red Tiger, Big Time Gaming, Hacksaw Gaming and Pragmatic Play. However, there are also some notable exclusions like Nolimit City, Push Gaming and Quickspin.

On balance I would say the list is broad enough to deliver a good range of styles and gameplay for the casual player, but more serious slots players may be put off because it lacks the depth found on bigger platforms like Skill on Net or White Hat Gaming.

Online Slots

The vast majority of games here are slots, with more than 850 listed. There are many classics including all of Pragmatic Play’s Big Bass games, Big Time Gaming’s Bonanza, Sugar Rush 1000, Fishin’ Frenzy, Fluffy Favourites and Wisdom of Athena. You’ll find a wide choice of volatility levels, RTP rates, max wins and features like Cluster Pays, Scatter Pays and Megaways.

Here are some of the best games I found by category and theme to illustrate the variety on offer:

• Classics - Big Bass Splash, Fluffy Favourites, Sweet Bonanza, King Kong Cash
• New Slots - Sweet Burst, Jokers Jewels Hold and Spin, Super Tiki Strike
• Megaways - Great Rhino Megaways, Fishin Frenzy Megaways, The Goonies Megaways
• Scatter Pays - Sweet Bonanza, Wisdom of Athena, Gates of Olympus
• Fishing - Big Bass Bonanza, Fishin Frenzy, Crabbin For Cash Megaways, Plenty o Fish
• Pirates - Pirates Awakening, Captain Kraken Megaways, Pirate Gold Deluxe, Book of Blackeye's Bounty
• Ancient Greek - Book of 99, Age of Athena, Gates of Olympus 1,000, Hand of Midas

Live Dealer

Jackpot Mobile Casino offers a selection of live dealer tables from Pragmatic Play. You can find them using the ‘Live Casino’ link in the main menu, or by typing the name of the game you want into the search bar. You will find more than 20 Baccarats, 30 Blackjacks and 5 Roulettes. There is also live Sic Bo.

Whilst this is a fair selection it lacks the depth found at other casinos where you can play poker and gameshows as well.

Table Games

For those who prefer RNG table games with a graphical interface rather than the live dealer experience, the options are even more limited. There is no ‘Table Games’ section in the menu but using the search bar I found just 4 roulettes, including one from Relax Gaming. There are no RNG blackjacks or Baccarats.

This is a very poor selection.

Sports Betting

Jackpot Mobile Casino will also suit casino players who like to make sports bets. Via the Sportsbook link in the header you can access a vast range of betting markets with eSports and In Play markets available too.

Unusually, Horse Racing is not available. Instead, the sportsbook leads with football, whilst also accepting bets on close to 40 other sports including cricket, basketball, darts, American Football, baseball, Indycar and Nascar. Markets are laid out in a classic online sportsbook style which is easy to follow when completing your bet slip. There’s even a My Sportsbook section that allows you to personalise the betting area and put your favourite sports and teams at the top for quick access.

Jackpot Mobile Casino has a very simple but functional website. There is no specific theme but it’s very easy to navigate and all the important information like bonuses and terms and conditions was accessible within 1 or 2 clicks. The game menu is also very simple with game logos standing out nicely on a plain white background. Using the search and filter options I could find the games I was looking for easily too.

Jackpot Mobile Casino offers a good range of payment methods for both deposits and withdrawals. They include debit cards, Paypal, MuchBetter, Google Pay and Trustly. However, there are no Apple Pay, Skrill or Neteller options. Deposits are processed instantly and withdrawals within 48 hours, with a minimum of £10 for each.

This casino charges a 15% fee for a deposit of £30 or less and £1.50 for any withdrawal of under £30. I’m not a fan of this at all. Most betting sites in the UK don’t charge for deposits or withdrawals and you shouldn’t have to pay in my opinion.

Here is a summary of the cashier options:

*Withdrawal time after processing by Jackpot Mobile Casino

Payout Speed

On their website Jackpot Mobile Casino state that withdrawals are processed within 48 hours, often much quicker. This is standard for any online casino in the UK. However, withdrawals may also be subject to the Know Your Customer Checks described below which can cause delays to your payments.

Also, keep in mind that once Jackpot Mobile Casino release your funds they must be made available by your payment provider. eWallets make funds available immediately whist bank cards may take up to 5 days.

Know Your Customer (KYC) Checks

Jackpot Mobile Casino is required under the terms of its license to carry out KYC checks on all their customers to verify age, ID, address and source of funds. Checks are done at registration using 3^rd party verification tools which cross reference your name and address with data held in public databases like the electoral role. These checks are usually frictionless and you won't notice them.

However, when you hit pre-defined deposit or withdrawal limits you will be asked to provide formal documents to further verify yourself. You may be asked to provide screenshots, photos or scans of one or more of the following:

• Driver License or Passport – to prove your ID and age
• Utility Bill or Bank Statement – to prove your address
• Bank Card, eWallet Statement or Bank Statement – to prove ownership of payment method or source of funds
• Pay Slip – to prove source of funds

The team at Jackpot Mobile Casino can be contacted using email, live chat or SMS. They are available 24/7 through all these channels. The live chat is your best option if you want to get a quick response to your query. Whilst the first point of contact is an AI bot, you can ask to be put through to a real agent which takes just a few minutes.

I also found the FAQs area to be very useful when I was signing up and making my first deposits. It has lots of useful information about the service, conveniently categorised by subject like Deposits, Verification or Bonuses. It's a good idea to check for information here before going onto live chat.

Jackpot Mobile Casino offers fair and safe gambling. The operator, Grace Media (Gibraltar), is licensed by the UK Gambling Commission and this casino adheres to the regulator’s strict rules. The following features are all in place to provide a high level of player protection.

UK License and Operator Information - displayed on every page of the website and app in the footer. You can click through to view the full profile for Grace Media on the Gambling Commission website, including license history.

Responsible Gambling Tools – players can set their own deposit limits, set popup reminders to show how long they have been gambling for, self-exclude from the site permanently or take a break from the site.

Game Audits – all games on the site are provided by licensed game providers which means they have been audited by 3^rd party testing houses to ensure they are fair and payout to advertised RTP rates.

Fair and Transparent Bonus Terms – all bonuses are subject to terms and conditions that are clearly laid out on the website. The maximum wagering requirements on all offers are 10x.

Site Security – the website has a valid security certificate and uses TLS (Transport Layer Security) when players are logged in. This is standard internet protocol when passing sensitive data, including financial and personal information, between a customer and a business online.

Data Protection - as laid out in the site’s privacy policy, data is collected and stored in line with UK law.

Dispute Resolution – a clear path for resolving any dispute between a player and the casino is clearly laid out in the terms and conditions. This includes the option to escalate to a nominated Alternative Dispute Resolution provider called eCorga. This organisation is a recognised body and they provide a fair and impartial service to resolve disputes.

More About The Operator

Grace Media is a white label operator who run a portfolio of casino and bingo sites previously owned by a company called Nektan. You may still hear these sites referred to as Nektan casinos in some parts. They are a well-liked operator offering a reliable service across a network of sites that all look and feel very similar. Other sites on the label include Fortune Mobile Casino and Cosmic Spins.

What Others Say - Reviews From Players and Consumer Sites

Jackpot Mobile Casino has a small online footprint because it is not a big brand, just a small white label. There are just a handful of reviews of the site on Trustpilot and Ask Gamblers.

On TrustPilot the site has just 2 reviews with an average score of 2.9/5. Both reviews complain about withdrawal restictions relating to their bonuses.

Ask Gamblers scores the site 6.4/10 on their own in-house algorithm that rates casinos based on a broad range of factors including payout speed, KYC speed, support and game catalogue. From player reviews at Ask Gamblers the average score is 6.2/10, but only from 5 reviews. Again, a small sample and no reviews more recent than 6 years old.

Overview

Key Facts

Licensing

Customer Support

Responsible Gambling

Sign-Up Offer

100% Up To £50 - Minimum Deposit £10

Significant Terms: First deposit only. 100% Bonus Match up to £50. Min deposit £10. Credited within 7 days. 10x wagering, £50 max conversion. Max one claim per player. 18+. Full T&Cs apply. Ts and Cs Apply

Key Terms 

• Minimum Deposit: £10 deposit
• Maximum Bonus: £100

Free Spins 

• Wagering Requirements: 40x bonus only. Example: For a £20 deposit you get a £20 bonus. You'll need to wager £800 (£20 * 40) before the bonus and winnings are converted into real cash for withdrawal. If you withdraw your original deposit before meeting the wagering requirements then your bonus and winnings will be forfeited.
• Maximum Winnings: The maximum amount of winnings that can be converted to real cash is 4x the value of your bonus. If your bonus was £20, the maximum that can be converted to real cash is £80.
• Expiry: You have 28 days to use your bonus before it expires.

Cashier

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