Website UX & Registration 8/10

All Grace Media casinos follow the same standard website layout. It’s just the logo and colours that change. It’s not spectacular but it’s easy to find your way around and the game logos stand out nicely on the plain white background. The sign up takes just a minute or two and the account area is nicely laid out so it’s easy to locate where to set your spend limits, follow your progress in completing wagering requirements, and upload your documents to verify your account.

Online Slots 8/10

Slots Rush offers around 1,000 slots from 40 or 50 suppliers. Pragmatic Play is probably the best represented supplier with the full Big Bass series available as well as games like Sugar Rush 1000 and Sweet Bonanza. You’ll also see slots from names like NetEnt, Eyecon, ELK Studios and Blueprint Gaming.

You can browse the list by categories like New, Irish Slots, Featured, or Drops and Wins. Or you can type in your favourite game name to see if its available if you prefer. The Featured tab is a good place to start as it has many classics on there.

If you are a progressive jackpots fan then you’ll be disappointed that there are no big money games on offer. Instead, you can try your luck on the collection of more than 100 Megaways slots or play Pragmatic Play’s Drops and Wins leaderboard games that have £1,000s in prizes each week.

In short, this isn’t a bad collection of games but it is not as weighty as you find on other platforms like Skill on Net, or independent sites like Casumo.

Live Dealer 6/10

The Live Dealer collection has just 14 titles, all from small studio, Ezugi. There are 6 roulettes including a European version and Speed Roulette. Also Sic Bo and Hold Em games, but no Blackjack. It’s a disappointing choice and can’t compete with the massive range on offer at the bigger sites.

Loyalty Promotions 7/10

For regular players, Slots Rush has just one extra promotion to take part in.

The ‘Lucky Wheel’ is open to any player who deposits £250 or more in the previous month. That gets you one spin on the wheel which will award one of the following prizes:

• 200 Bonus Spins on Big Bass Bonanza
• 75 Bonus Spins on Big Bass Amazon Extreme
• 75 Free Spins on John Hunter and the Book of Tut
• 50 Bonus Spins on Big Bash Splash
• 25 Free Spins on Book of Vikings
• 10 Free Spins on Mustang Trial

Winnings from free spins are awarded at bonus funds and come with a 40x wagering requirement. Again, this is tight, especially when you consider the £250 threshold required to unlock this offer.   

Whilst this is an unimpressive array of offers (just one!) there will be bespoke promotions for regular players too, sent by email or SMS. If you want to receive these, make sure you are signed up for all communications.

Cashier Options 7/10

Slots Rush has a reasonably good selection of payment options. It includes debit cards, MuchBetter, Paypal and Pay By Mobile. However, there is no Skrill, Neteller or Apple Pay. The minimum deposit and withdrawal thresholds are £10 each and there are no fees except for withdrawals of £30 or less which incur a £1.50 charge.

Here is a summary of the payment services at Slots Rush.

Payout Speed 8/10

Withdrawal times at Slots Rush are generally good. The website advertises that payouts will be processed within 48 hours but in most cases it will happen much quicker, sometimes in just a few hours if its during the week.

Customer Support 8/10

The support service at Grace Media casinos like this one is good. There is no phone line, but you can reach the team on live chat or SMS from 8am to 4am, or use a Help centre with a very comprehensive FAQs to find useful information.

The live chat facility starts with AI bots which can be a bit annoying. If you want to be put through to an agent, ask the bot and your request will be forwarded. It does take a few minutes but the agents are very helpful and friendly.

KYC Process 8/10

You may be required to provide documents to verify your account if you become a regular player at Slots Rush. Typically, this might mean providing scans of your passport, driver license or utility bills. You can upload these via your account page for total security which is great, but this operator is not known for being quick to complete verification and it may take a few days for your documents to be approved.