Pelaa

Pelaa

100% Up To £100

50 Free Spins on Hyper Gold

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Significant Terms

18+, New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. 15 Spins on Gonzo’s Quest game will be credited instantly + then 15 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Terms apply BeGambleAware.org

Pelaa Review

    Overall Score: 9.2

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    Slot sites are all assessed on 10 criteria and scored out of 10 on each. We register, deposit and play with real money so that we can give you an accurate assessment of the player experience. You can read more about our review process here.

    Payment Options - Min Deposit: £10

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    Review Written by: Editor, All Slot Sites
    Date Published: 14th December 2019

    About Pelaa

    Pelaa is an online slot site owned and operated by a popular European gambling company called Genesis Global Ltd. If you have played at sites like Casino Planet, Casino Lab or Casino Gods, then you will know what to expect here as they are all part of the same group. Pleaa has a Scandanavian feel to it (the name means ‘playing’ in Finnish) and like its sister sites it is notable for having a fun theme  – it features Nordic characters and Viking-inspired graphics with a cartoon backdrop of mountains and lakes, and the Scandi-theme is carried over into all the promotions and communications.

    Highlights of Pelaa Casino

    • Over 2,000 games
    • Nice website which is easy to use and find your way around
    • Paypal accepted
    • 50 free spins for first time depositors
    • Sister site to Casino Lab and Casino Gods

    Is Pelaa Casino Legit?

    Yes, Peaa Casino is a legit site. It is owned and operated by Genesis Global Ltd and licensed by the UK Gambling Commission and the Malta Gaming Authority.

    Here are the details of their licenses:

    Genesis Global have more than 20 domains operational under their UK and Maltese licenses.

    Regulatory Action

    In 2020 Genesis Global was found to be in breach of anti-money laundering and responsible gambling guidelines. They were fined £3.8 million by the Gambling Commission and had their license suspended. Their license was restored after changed were made to bring their business in line and they have not been the subject of any further action. Details of the action taken can be found on the UK Gambling Commission website here.

    First Impressions – Website and Brand

    Genesis Global have built a reputation on creating fun and entertaining European casino brands including Casino Gods, with an ancient Greek theme, Casino Lab with a steam punk theme, and Kassu with a hipster theme. Pelaa is a little different. It has a Nordic feel to it, invoking the spirt of the Vikings with a backdrop of lakes and mountains that is reminiscent of Icelandic or Scandinavian scenery. It’s nice to look at, if a little frosty!

    All Genesis Global sites now utilise the same website templates on desktop and mobile so if you are familiar with one of their other sites then you’ll find your way around this one easily too. And if you’re not, it doesn’t matter because they are functionally very sound.

    The site loads quickly and you can hit all the key touchpoints with one click from the home page – sign up, log in, games, terms and conditions and help.

    Pelaa Casino Home Page
    Pelaa Casino Home Page

    Sign-Up at Pelaaa

    The sign up at Pelaa is a 2-step process. Really easy to follow and requiring all the usual information – name, address, email, date of birth, username and password. I completed the registration in under 60 seconds. Pelaa uses an address finder which speeds things up.

    I was prompted to deposit immediately. This feels a bit pushy. Remember, you don’t need to deposit straight away. You can browse the site, play games for free first. But, if you want to claim the sign up offer straight away, then you can do.

    Pelaa Casino - Sign Up Confirmation
    Sign up to Pelaa Casino took less than one minute to complete

    Account Verification at Pelaa

    I was allowed to deposit immediately after sign-up without any further verification. Like most UK slot sites, Pelaa does the work behind the scenes to verify your ID when you register. This can be done with checks against the electoral register.

    Before I can make a significant withdrawal I will need to verify my account. I prefer to do this via my account as I believe it to be more secure but Pelaa didn’t give me that option. Therefore, I had to send my docs via email to docs@pelaa.com.

    What We Liked

    • Trusted operator
    • Massive slots catalogue
    • Paypal accepted
    • Live support
    • Lots of spins promos

    What We Didn't like

    • No phone support

    Key Facts

    • Established: 2019
    • Operator: Genesis Global

    Online Slots /10

    Online Slots

    Having played at other Genesis Global sites I’m familiar with the game menu here. In total Pleaa advertise over 2,000 games from their home page. All the big names are represented including Big Time Gaming, NetEnt, Microgaming, Nolimit City, Play n Go, Relax Gaming, WMS, Quickspin and Push Gaming. The only big omission as far as I can tell is Novomatic, but there are quite hard to find anywhere.

    There are some nice categorisations to make it fun to find your way around. The ‘hot’, ‘trending’ and ‘new’ listings are a good place to start if you are looking for something different to try. You can also click on ‘Game Providers’ to search for a particular studio whose games you enjoy.

    Whilst the menu system is good, there were a few flaws. The Big Time Gaming listing didn’t include classics like Bonanza or White Rabbit. This seems to be an odd omission considering their popularity in the UK. I also found that you can’t search by game provider for all game providers. Some are not searchable in this way.

    Nevertheless, here are 10 of the top slots available at Pelaa.

    • Blood Suckers by NetEnt
    • 9k Yeti by Yggdrasil
    • Def Leppard Hysteria by Play n Go
    • Narcos Mexico by Red Tiger
    • Raging Rex 2 by Play n Go
    • Space Miners by Relax Gaming
    • Reactoonz 2 by Play n Go
    • Wild Flower by Big Time Gaming
    • Holy Diver by Big Time Gaming
    • Dead Man’s Trail by Relax Gaming

    The games look great when they load up on desktop with the Pelaa site frame around them as you can see in this screen shot.

    9k Yeti at Pelaa
    Playing 9k Yeti by Yggdrasil at Pelaa Casino

    Other Games at Pelaa

    Live Casino is also available at Pelaa. There is Blackjack, Roulette, Baccarat and Gameshows provided by Evolution Gaming. Here are the highlights:

    • Live Blackjack: 73 tables including Lightning Blackjack, Blackjack Party and Power Blackjack.
    • Live Roulette: 14 tables including Immersive Roulette, Lightning Roulette and European Roulette VIP
    • Live Baccarat: 27 tables including Baccarat Squeeze
    • Gameshows: including Monopoly Live and Deal or No Deal Live

    Loyalty Promotions /10

    Sign Up Offer at Pelaa

    At Pelaa Casino first time depositors get the following bonuses:

    • 100% up to £100
    • 50 free spins on Starburst slot

    The minimum deposit to qualify if £10. The bonus is subject to wagering requirements of 40x the bonus and free spins winnings are subject to the same. The maximum you can win with your free spins is £100. The maximum withdrawal from your bonus winnings is £2,000.

    This is fairly run of the mill offer for the UK.

    The match bonus of 100% up to £100 is OK and competitive in today’s market. There are few other sites that offer more than that. You could try MrPlay or Spin Rio which both offer 100% up to £200 instead if you want more.

    On to the free spins offer and personally, I find it to be quite weak. Starburst is a tried and tested game to give free spins but there are more imaginative offers out there right now. Duelz Casino from SuprPlay currently offer 100 spins on Book of Dead for example.

    The wagering requirements here are a little above average too. Casiplay from Aspire Global offers 35x the bonus and Casumo offers 30x the bonus.

    Overall, this is a solid welcome bonus but a little tight on wagering restrictions and would be better if the spins were available on different games.

    After after making my first deposit the bonus balance was not updated for a few minutes. After speaking to support via live chat they told me it would be very soon. And it was, but its not the seamless experience I’ve had at other sites.

    Pelaa Free Spins
    I received 50 free spins to play Starburst at Pelaa

    After I played my 50 free spins through on Starburst I had won just £2.16. At 10p per spin this is NOT a great return. It is also subject to a 40x wagering requirement. In total I need to wager £86.40 before I can make a withdrawal without forfeiting anything.

    One thing I do like about this site is the clear illustration of my wagering requirements on active bonuses shown below. This keeps you in the know about how much further you need to go before you can withdraw.

    Pelaa Account Wagering
    My remaining wagering requirements are shown in my account – here it’s £86.40 for my free spins winnings (40x)

    More Promotions at Pelaa

    Once you get going with Pelaa, smart promotions keep dropping. There are daily prizes, including free spins, tournaments and even a gadget raffle once in a while.

    The team here also mix up reload offers. One involves depositing and playing through £10 between Friday and Monday to get free spins. Alternatively, make two deposits totalling £50 from Monday to Thursday and receive a bonus of 25% up to £100 on Friday.

    And finally there is a VIP loyalty scheme promising dedicated account managers, exclusive promos and more – but little information on site about how you rise through the levels or what the rewards are so you’ll need to contact the team to find out more about this.

    Cashier Options /10

    The list of deposit methods at Pelaa casino is not huge, but all are well-known methods which will satisfy the vast majority of customers.

    There are Visa credit and debit card options, together with MasterCard and Maestro. Also available is Boku, Paysafecard, Skrill, Neteller, EcoPayz and Trustly. And in a welcome addition, PayPal is there for all those who prefer to use this popular eWallet.

    Here are the deposit options with times and fees.

    Min Per TransactionMax Per TransactionFeeProcessing Time
    Visa£10£5,0002.5%Instant
    Mastercard£10£5,0002.5%Instant
    Maestro£10£5,000FreeInstant
    Trustly£10£5,000FreeInstant
    Paypal£10£5,0002.5%Instant
    Banktransfer£10£5,000FreeInstant
    Much Better£10£5,000FreeInstant
    Skrill£10£5,000FreeInstant
    BOKU£10£30FreeInstant
    Apple Pay£10£5,000FreeInstant
    Neteller£10£5,000FreeInstant
    Ecopayz£10£1,000FreeInstant
    Much Better£10£5,000FreeInstant
    Jeton£10£5,000FreeInstant
    Mifinity£10£2,500FreeInstant
    Neosurf£10£5,000FreeInstant
    Paysafecard£10£200FreeInstant

    Here are the withdrawal options at Pelaa with times and fees.

    Min Per TransactionMax Per TransactionFeeTime To Receive Funds
    Visa£10£15,0002.5%1 to 3 Days
    Mastercard£10£15,0002.5%1 to 3 Days
    Maestro£10£15,000Free1 to 3 Days
    Trustly£10£15,000FreeInstant
    Paypal£10£15,0002.5%Instant
    Banktransfer£10£15,000FreeInstant
    Much Better£10£15,000FreeInstant
    Skrill£10£15,000FreeInstant
    Apple Pay£10£15,000FreeInstant
    Neteller£10£15,000FreeInstant
    Ecopayz£10£15,000FreeInstant

    In our tests a withdrawal was processed in under 24 hours. The withdrawal request was made to Visa at 13.07 on a Thursday afternoon and the transaction was approved by Pelaa at 10.08 on the Friday morning. This is under 24 hours and in line with other slot sites in the UK.

    And the good news is, if you have any queries regarding your account or the games then you can always speak to a team member on email, live chat or phone 24/7. And like all Genesis sites, Pelaa publish a very comprehensive FAQ section with details on everything from deposits and promotions to data protection and privacy.

    Customer Support /10

    The list of deposit methods at Pelaa casino is not huge, but all are well-known methods which will satisfy the vast majority of customers.

    There are Visa credit and debit card options, together with MasterCard and Maestro. Also available is Boku, Paysafecard, Skrill, Neteller, EcoPayz and Trustly. And in a welcome addition, PayPal is there for all those who already have an account that links straight to their bank account.

    The site promises fast payouts, but you must dig deep into the terms and conditions page, linked at the bottom of the site, to find out just how fast. E-wallets are instant, which is fair enough. The site lists credit and debit cards as one to three working days, an online bank transfer is instant, and bank transfers three to five working days.

    Our Verdict 9.2/10

    I enjoyed playing at Pelaa, it had all the hallmarks of a Genesis Global site, and whilst it wasn’t the best of their casinos, I would still recommend it as an alternative if you have exhausted yourself on other sites.

    Here is a summary of it’s strengths and weaknesses of

    What We Liked

    • The website was easy to move around and sign up, deposits and withdrawals were easily completed. The functionality is the same as at all other Genesis sites so I was at home here.
    • The cashier allowed me to deposit just £10. This is not always the case in the UK these days. Some sites make the minimum £20.
    • The game catalogue is excellent even if a few favourites are missing.

    What We Didn’t Like

    • Some of my favourite games were missing – Bonanza by Big Time Gaming for example.
    • Live Chat was a little slow. The AI bot does its best to answer your questions but couldn’t help with a couple of mine. It then took at least 5 minutes to get through to a real person.
    • The sign-up offer is a little underwhelming. Starburst free spins are a cliché and the 40x wagering requirement was too steep to give any chance of walking away with winnings.
    • There was no option to upload my ID verification docs via my account. I sent them by email but this is less secure.

    On balance this is still a casino I will come back to and its strengths outweigh any negatives. Have fun!

    Play at Pelaa