What You Need To Know About White Hat Gaming
Who Are White Hat Gaming?
White Hat Gaming is an online casino operator who has been running casinos in the UK and Europe since 2012. They are a white label operator which means that they run multiple sites on their platform. In fact, they have more than 40. They are a global company with offices in London, Gibraltar, Malta, Chicago and Cape Town.
White Hat Gaming cover all areas of online casino operations. Their sophisticated platform supports 1000s of casino games, a sportsbook, cashier, player marketing, customer support and website hosting and they can easily build new sites to license out to partner businesses who want to enter the online gambling market.
Their casinos come in a wide variety of themes and layouts. In fact, they are much more varied in style than those found on other white label platforms. You’ll see everything from Egyptian in Temple Nile, to safari in Casimba, VIP in Grand Ivy, and even rock n roll in Barz Casino.
Company Info
- Name: White Hat Gaming Ltd
- Head Office: Cornerstone Business Centre, MOSTA, MST 1180, Malta
- Gambling Licenses: UK, Malta, Ontario and 16 American states including New Jersey, Michigan and Pennsylvania.
- UK Gambling Commission License: 52894
- Awards: SBC Awards Platform Provider of the Year (2022), SBC Awards Industry Innovation of the Year (2022), White Label Supplier of the Year EGR B2B Awards (2022), Best White Label Partner EGR B2B Awards (2024).
White Hat Gaming casinos are very popular in the UK. They are widely regarded as trusted and reputable choice for gamblers and the sites are generally of a higher quality than those from other white label operators. Their platform is strong across all areas with only a few weaknesses.
Pros
UK-licensed to ensure fair, safe and secure gambling
Wide game selection – typically over 3,000 slots from over 100 suppliers
Good choice of payments including Apple Pay and eWallets
Slick, modern websites – most have been re-designed in the last few years
Nice game menus with useful search and filter functions
Very good customer support service 24/7
Very generous sign-up deals with high value match bonuses
Cons
Big bonuses are often offset by high wagering requirements
No weekend withdrawals
No phone support
Bonuses at White Hat Gaming Casinos
A big reason to join a White Hat Gaming site is the sign up packages. They have always offered very good slots welcome bonuses to their customers. Typically, the offer will include a high value match bonus deal, sometimes as high as 100% up to £300, and 100 or more free spins on a popular slot.
Not all the bonuses carry the same minimum deposit, wagering terms or game eligibility to it’s important to find an offer that suits your budget and game preferences. And be careful, because some deals have quite high wagering requirements to offset the high value of the bonuses. To help you, we’ve listed the best current White Hat bonuses in this table with the significant terms and conditions too.
| Casino | Offer | Min Deposit | Bonus WR | Bonus Winnings Cap | Free Spins WR | Free Spins Winnings Cap |
|---|---|---|---|---|---|---|
| Grand Ivy | 150% Up To £300 Plus 75 Spins on Big Bass Bonanza | £20 | 35x Bonus Plus Deposit | No Limit | 35x Winnings | £100 |
| Blackjack City | 100% Up To £300 And 25 Starburst Spins | £20 | 40x Bonus Plus Deposit | No Limit | 40x Winnings | £100 |
| Jackpot City | 200 Bonus Spins On Book of Dead Slot | £20 | N/A | N/A | 40x Winnings | £20 |
| Barz Casino | 100% Up To £300 Plus 50 Bonus Spins on Starburst | £20 | 40x Bonus Plus Deposit | No Limit | 40x Winnings | £20 |
| Temple Nile | 100% Up To £300 Plus 60 Bonus Spins | £20 | 40x Bonus Plus Deposit | No Limit | 40x Winnings | £20 |
| 21 Casino | 121% Up To £100 And Lots of Loyalty Rewards | £10 | 40x Bonus Plus Deposit | No Limit | N/A | N/A |
| Dream Vegas | 100% Up To £300 Plus 150 NetEnt Spins | £20 | 35x Bonus Plus Deposit | No Limit | 35x Winnings | £100 |
| PlayGrand | 100% Up To £100 Plus 30 Bonus Spins on Reactoonz | £10 | 35x Bonus Plus Deposit | No Limit | 35x Winnings | No Limit |
| Casimba | 100% Up To £200 Plus 50 Book of Dead Spins | £20 | 35x Bonus Plus Deposit | No Limit | 35x Winnings | £100 |
| Casilando | 100% Up To £100 Plus 20 Book of Dead Spins | £10 | 35x Bonus Plus Deposit | No Limit | 35x Winnings | No Limit |
Software and Games at White Hat Gaming Casinos
The White Hat Gaming platform provides players with access to over 3,000 games including slots, progressive jackpots, Megaways, Slingo, live dealer, scratchcards and video poker.
Game Providers
One of the stand-out features of White Hat Gaming is the quality and range of games on offer from over 100 suppliers. This number exceeds what you find on most platforms. You can take your pick from classics by big names like NetEnt, Play n Go and Pragmatic Play, through to more obscure titles from smaller studios like Print Gaming, Peter and Sons or Foxium.
Most White Hat Gaming Casinos feature games from all of the following providers.
1×2 Gaming, 4ThePlayer, AGS, Ad Lunam, Ainsworth, Air Dice, Alchemy Gaming, All41 Studios, Apricot (Microgaming), Area Vegas, Armadillo, Atlantic Digital, Aurum Signature Studios, Authentic Gaming, BGaming, Bally Technologies, Bang Bang Games, Barcrest, Barstruck, Bet Digital, Big Time Gaming, Blue Guru Games, Blue Ring Studios, Blueprint Gaming, Buck Stakes Entertainment, Coin Machine Gaming, Core Gaming, Crazy Tooth Studios, Crucible, Design Works Gaming, ELK Studios, Electric Elephant, Endemol, Evolution Gaming, Eyecon, Ezugi, Fantasma Games, Fortune Factory, Four Leaf Gaming, Foxium, Gameburger, Games Inc, Gamevy, Gaming Corp, Gold Coin Studios, Golden Rock Studios, Gong Gaming Technologies, Green Tube, Hacksaw Gaming, Half Pixel Studios, Hammertime, High Limit Studio, IGT, Infinity Dragon, Ino Games, Inspired Gaming, Iron Dog Studio, Jelly Entertainment, Just For The Win, Kalamba Games, Leander Games, Leap Gaming, Lightning Box Games, Lucksome, Max Win, Merkur Gaming, NYX, Nailed It! Games, Neko Games, Neon Valley Studios, NetEnt, Nolimit City, Northern Lights Gaming, Octoplay, Old Skool Studios, On Air Entertainment, Oros Gaming, Oryx Gaming, Pear Fiction Studios, Peter and Sons, Play n Go, Pragmatic Play, Print Studios, Prospect Gaming, Pulse 8, Push Gaming, Rabcat, Raw iGaming, Realistic, Red 7, Red Rake, Red Tiger, Reel Time Gaming, ReelPlay, Revolver Gaming, Rogue, SG Digital, Shuffle Master, Side City, Silverback Gaming, Skywind, Slingo Originals, Slingshot Studios, Slotmill, Snowborn Games, Spearhead Studios, SpinPlay Games, Spinmatic, Spinomenal, Spribe, Stakelogic, Storm Gaming, Stormcraft, Swintt, Switch Studios, Synot Games, Thunderkick, Tom Horn, Trigger Button, Triple Edge Studios, WMS, Wazdan, Wishbone
Here is a small selection of the games you will typically find on White Hat casino sites.
Classic Slots
Book of Dead, Starburst, Bonanza Megaways, Sweet Bonanza, Money Train, Big Bass Bonanza and Fishin Frenzy.
Progressive Jackpot Networks
Dream Drop (Relax Gaming), Mega Moolah (Games Global), WowPot (Games Global), Must Drop (Red Tiger) and Jackpot King (Blueprint Gaming).
Megaways Slots
White Rabbit Megaways, Pirates Plenty Megaways, Vikings Unleashed Megaways, Eye of Horus Megaways, Gorilla Gold Megaways, Temple Tumble Megaways, Twin Spin Megaways.
Slingos
Book of Slingo, Slingo Sweet Bonanza, Slingo Starburst, Slingo XXXtreme, Tetris Slingo, Slingo Cleopatra, Slingo Inca Trail.
Live Dealer
Classic Blackjack, Speed Blackjack, Lighting Roulette, French Roulette, Crazy Time, Monopoly Live, Speed Baccarat, Super Sic Bo, Mega Ball and Balloon Race.
Classic Table Games
Multi Hand Blackjack, Craps, Roulette Nouveau, 3D Blackjack, Low Stakes Roulette, 20p Roulette, Atlantic City Blackjack and Baccarat.
Scratchcards
Penalty Champion 2, Fishin Frenzy Scratchcard, Slammer Scratch.
Payment Options at White Hat Gaming Casinos
The cashier at White Hat Gaming casinos supports a diverse selection of payment options including debit cards, eWallets, bank transfers, pre-pay cards and mobile payments. The minimum transaction thresholds are usually £20 which is higher than many other slot sites. There are no fees associated with transactions from this operator and withdrawals are usually processed in under 48 hours, though they do not generally process payments at weekends.
This is a list of payment options supported by White Hat Gaming Casinos:
| Payment Type | Minimum Deposit | Fees | Minimum Withdrawal | Withdrawal Times |
|---|---|---|---|---|
| Visa | £20 | None | £20 | Up To 5 Days |
| Mastercard | £20 | None | £20 | Up To 5 Days |
| Maestro | £20 | None | £20 | Up To 5 Days |
| Paypal | £20 | None | £20 | Instant |
| Skrill | £20 | None | £20 | Instant |
| Neteller | £20 | None | £20 | Instant |
| Trustly | £20 | None | £20 | Up To 48 Hours |
| Apple Pay | £20 | None | £20 | Instant |
| MuchBetter | £20 | None | £20 | Instant |
| Bank Transfer | £20 | None | £20 | Up To 5 Days |
| Paysafecard | £20 | None | N/A | N/A |
Customer Support
The standard of customer support at White Hat Gaming sites is good. One team services the entire network of sites via email and live chat and they are available at all times. However, if you prefer speaking to support staff on the phone you’ll be disappointed as there is no phone option at White Hat sites.
Every casino from this operator also has a ‘Help Center’ in which articles are published providing responses to common questions asked of the team.
Responsible Gambling at White Hat Gaming Casinos
Under the terms of its UK license White Hat Gaming also provide all players with responsible gambling tools to help protect against gambling-related harm. All White Hat sites provide the following options in the player account.
- Deposit Limits – players can set daily, weekly or monthly deposit limits. These are on a per account basis, not across all sites.
- Time Reminders – players can set a reminder of hours and minutes to trigger a reminder pop up on the screen. The reminder can be set from as little as 1 minute.
- Time Outs – players can exclude themselves from a site for specified hours of the day or days of the week.
- Account Closure – an account can be closed at any time with the option to re-open at a later date.
- Self-Exclusion – players can opt to be prevented from accessing their account for a period of up to 5 years. This cannot be reversed and applies to all sites on the White Hat Gaming network.
Dispute Resolution At White Hat Gaming Sites
As a UK-licensed casino operator, White Hat Gaming are required to use an Alternative Dispute Resolution provider in situations where a customer complaint cannot be resolved to the satisfaction of both White Hat and the player. White Hat Gaming use eCorga who provide dispute resolution alongside software testing and certification. They are approved by the UK Gambling Commission. The service is free and eCorga are impartial.
If you are in a dispute with a White Hat Gaming site you can contact eCorga via their website.
Other White Label Operators To Consider
There are many white label casino platforms with sites for UK players. If you want to try an alternative to White Hat Gaming, here are the best alternatives.
Skill on Net
Skill on Net has been around since 2005 and they have one of the best white label platforms in the industry. They operate some huge brands including the popular Play OJO. Their game list is bigger than White Hat Gaming’s with over 7,000 slots including 650 progressive jackpots. The websites are also of a higher quality.
Number of UK-Licensed Sites – 58
Top Skill on Net sites – Play OJO, BacanaPlay, Swift Casino.
Game Types – slots, Megaways, jackpots, live dealer, table games, Slingos, bingo, scratchcards
ProgressPlay
ProgressPlay are another big white label provider. They have more than 100 domains under their license from the UK Gambling Commission with slots, live dealer, table games and sports betting on most of them. The quality of the websites is not as good as White Hat Gaming but the game list is stronger with over 5,000 slots alone on most sites.
Number of UK-Licensed Sites – 186
Top ProgressPlay sites – MogoBet, Sparkle Slot
Game Types – slots, Megaways, jackpots, live dealer, table games, Slingos, sportsbook, scratchcards
Aspire Global
Aspire Global also have more than 100 casino and sports betting domains under their UK license. They have a smaller games list than White Hat and the sites are more cheap and cheerful. However, they remain popular because they offer good, regular bonusing and offer slots from all the top names like Pragmatic Play, NetEnt and Play n Go.
Number of UK-Licensed Sites – 87
Top Aspire Global sites – ZetBet, Spin Rio, MrPlay
Game Types slots, Megaways, jackpots, live dealer, table games, Slingos, sportsbook, scratchcards