Overview

Key Information About 247Bet

Name	247Bet
Operator	White Hat Gaming
Head Office	85 St John Street, Valleta, VLT 1165 Malta
Established	2025
White Label	Yes
UK GC License	52894
Insolvency Protection	Not Protected
Dispute Resolution Provider	eCorga

Games

Game Types	Slots, Megaways, Jackpots, Slingo, Live Dealer, Instant Wins, Sportsbook
Game Providers	1x2 Gaming, 4ThePlayer, AGS, Ad Lunam, Ainsworth, Air Dice, Alchemy Gaming, All41 Studios, Apricot (Microgaming), Area Vegas, Armadillo, Atlantic Digital, Aurum Signature Studios, Authentic Gaming, BGaming, Bally Technologies, Bang Bang Games, Barcrest, Barstruck, Bet Digital, Big Time Gaming, Blue Guru Games, Blue Ring Studios, Blueprint Gaming, Buck Stakes Entertainment, Coin Machine Gaming, Core Gaming, Crazy Tooth Studios, Crucible, Design Works Gaming, ELK Studios, Electric Elephant, Endemol, Evolution Gaming, Eyecon, Ezugi, Fantasma Games, Fortune Factory, Four Leaf Gaming, Foxium, Gameburger, Games Inc, Gamevy, Gaming Corp, Gold Coin Studios, Golden Rock Studios, Gong Gaming Technologies, Green Tube, Hacksaw Gaming, Half Pixel Studios, Hammertime, High Limit Studio, IGT, Infinity Dragon, Ino Games, Inspired Gaming, Iron Dog Studio, Jelly Entertainment, Just For The Win, Kalamba Games, Leander Games, Leap Gaming, Lightning Box Games, Lucksome, Max Win, Merkur Gaming, NYX, Nailed It! Games, Neko Games, Neon Valley Studios, NetEnt, Nolimit City, Northern Lights Gaming, Octoplay, Old Skool Studios, On Air Entertainment, Oros Gaming, Oryx Gaming, Pear Fiction Studios, Peter and Sons, Play n Go, Pragmatic Play, Print Studios, Prospect Gaming, Pulse 8, Push Gaming, Rabcat, Raw iGaming, Realistic, Red 7, Red Rake, Red Tiger, Reel Time Gaming, ReelPlay, Revolver Gaming, Rogue, SG Digital, Shuffle Master, Side City, Silverback Gaming, Skywind, Slingo Originals, Slingshot Studios, Slotmill, Snowborn Games, Spearhead Studios, SpinPlay Games, Spinmatic, Spinomenal, Spribe, Stakelogic, Storm Gaming, Stormcraft, Swintt, Switch Studios, Synot Games, Thunderkick, Tom Horn, Trigger Button, Triple Edge Studios, WMS, Wazdan, Wishbone Show More
Mobile App	No

Cashier

Payment Options	Visa, Mastercard, Maestro, Paypal, Skrill, Neteller, Wire Transfer, Paysafe Card
Min Deposit	£20
Min Withdrawal
Withdrawal Limit
Withdrawal Time

Support

Live Chat	Yes (24/7) | No AI Bots
Phone	No
Email	support@247bet.com

247Bet scored of 4.26/5. This is a very good score for what is, in my opinion, one of White Hat Gaming’s best casino and sportsbooks to date.

The betting options will suit slots, live dealer and sportsbook players who want an expansive game catalogue from a trusted and reliable operator, whilst the website and app’s sleek modern feel will appeal to those who find White Hat’s older brands to look tired and dated. The promotion schedule is fair and generous - all free spins are paid in cash, wagering requirements are capped at 10x and there are plenty of daily rewards to make 247Bet a good option for those who want to make this site their regular home.

The only drawbacks we experienced were around payments - there are no Trustly or MuchBetter options and there are some reports of slow withdrawal and verification processing from users on Trustpilot, which is not uncommon for casinos run by this operator.

On balance, this is a strong offering from White Hat and one I would recommend to casual and high spending players alike.

Here is the full scorecard from our review with explanations for scores in each category. You can view a further breakdown of scores by attributes for each category further down this page.

Category	Score	Notes
Sign Up Offer and Bonuses	8.7/10	Great value, regular offers with low wagering requirements and free spins winnings in cash
Game and Software	7.8/10	A huge list of games from big name and niche providers
Website and App Experience	8.9/10	Excellent modern design, a cut above White Hat's older sites
Banking	8/10	Wide choice of payment options but £20 min deposit and some reports of slow withdrawals
Customer Support	9/10	24/7 on live chat, no AI bots and comprehensive FAQs, but no phone support
Safety, Security, Player Protection	8.7/10	A well-known operator, licensed by the Gambling Commission, games audited and tested, full suite of responsible gambling tools

Before we get into the detail, here is a summary of the strengths and weaknesses of 247Bet based on our research.

Strengths

• A safe and trusted operator – White Hat Gaming have been running casinos since 2012. They are licensed in the UK so their operation is safe and secure with plenty of Responsible Gambling features whilst all games are regularly audited for fairness.
• Excellent sign-up offer – this is one of the best deals on the market in 2026. Not only does the deposit bonus of up to £247 come with a low 10x wagering requirement, but the 100 free spins winnings are paid in real cash, not bonus money – that’s very unusual.
• Awesome bonus program - 247Bet has a sophisticated bonus program including a loyalty club with level ups, daily bonus wheel and live leaderboard tournaments. All free spins offers here are 'no wager' deals too.
• Great website and app – the website has a slick modern interface that makes it easy to find your favourite slots and live dealer tables or browse betting markets. You can also play on a mobile app.
• Huge slots selection – the slots list covers more than 100 game providers and takes in more than 200 jackpots and lots of popular series like Big Bass, Nitropolis and Gonzo’s Quest.

Weaknesses

• Phone support not available – support is generally good but you can’t contact the team on the phone
• No withdrawals at weekends – White Hat Gaming sites do not process withdrawals outside of office hours.

How Does 247Bet Score on Trustpilot?

247Bet has an average score of 1.7/5 on Trustpilot, which is a low score even for a gambling site. The sample size is small – just 133 in Feb 2026 – so we should be careful about giving too much weight to this score at this point. However, a significant proportion of complaints are regarding slow withdrawals and account verification which suggests that on some occasions you may have to wait a few days longer here for your transactions to be processed than at other casinos. For balance I can report that for this review I made a withdrawal of £20, after verification, and the transaction was processed within 3 hours. So not all customers experience delays like those discussed on Trustpilot.

Here is how we scored each attribute in this category.

Attribute	Score	Notes
Sign Up Offer	40/40	A stunning welcome offer with very fair wagering requirements of 10x on the bonus and free spins winnings in cash
Loyalty Program	27/30	A simple and transparent level-up program with plenty of rewards
Other Rewards and Promos	25/30	A daily booster wheel with free spins and match bonus offers, plus big money prize draws and live leaderboard tournaments
Overall Score	92/100

I am very impressed by the promotions program at 247Bet which is why we gave it such a high score. Many casinos have dialled down their offers following new regulation that caps wagering requirements at 10x. But not this site. You can still claim big deposit match bonuses as well as regular no wager free spins deals. And the Bonus Wheel, tournaments and ad-hoc offers mean there will always be something new waiting for you when you log into the site.

Mark, Editor

Here is a summary of the promotions available at 247Bet at the time of writing. New tournaments and ad-hoc offers will appear under My247 Rewards when you are logged in. Look out for messages in your account too.

Promotion	Details	Key Terms
Sign Up Offer	100% up to £247 and 100 free spins	Min deposit: £20, WR: 10x bonus, 0x free spins winnings
Booster Wheel	Spin the wheel daily to reveal bonus and free spins offers	Must have made one deposit to qualify
Loyalty Club	Earn points, progress through levels, earn badges and rewards	£5 wager = 1 point, Min deposit: £20, WR: 10x bonus, 0x free spins winnings
Tournaments	Play slots, earn points, climb live leaderboards to win cash or spins	Tournaments are opt-in via account, free to enter or buy-in
Prize Draws	Weekly, tri-annual and annual draws with £10,000s to be won	Min deposit and wager levels for each draw are posted on the website

Welcome Offer – 100% Up To £247 and 100 Free Spins on Big Bass Splash

At A Glance - Key Terms For The Sign Up Offer

• Match Bonus: 100% Up To £247
• Free Spins: 100 Spins on Big Bass Splash
• Scratchcard: 1x Bonus Scratchcard
• Min Deposit: £20
• Opt-In: No
• Wagering Requirement: 10x bonus / 0x free spins winnings
• Expiry: 30 days for bonus, 3 days for free spins

Sign up and make a first deposit of £20 or more at 247Bet to qualify for this welcome offer. You’ll get a 100% match on your first deposit, capped at £247, plus 100 free spins on Pragmatic Play’s Big Bass Splash where your winnings are paid in cash. And, once you have wagered £20 you will also be gifted a bonus scratchcard. Just check the inbox in your account for details of the card.

Steps To Register and Claim Your Bonus

It took me just a few minutes to get my account set up and claim this bonus. Just follow these steps.

1. Hit the green ‘Sign Up’ button on the home page or in the header
2. Enter your personal details including full name, address, date of birth, mobile number and email address. Make sure you fill in the details correctly
3. If required, upload your documents to confirm your ID
4. Hit the ‘Deposit’ link in your account
5. Choose a payment option and how much you wish to deposit. The minimum to qualify for the bonus is £20
6. Your bonus and free spins will automatically be credited
7. You can start playing
8. You will receive a message in your account Inbox when you have wagered £20 showing you how to claim your scratchcard

Sign Up Offer Terms Explained

There are wagering and withdrawal restrictions relating to this offer. When you receive your 100% match bonus it will be held in a bonus balance. You must wager to the value of 10x the bonus before this bonus balance is transferred to your real money balance. For example, if you deposit £20 and get a £20 bonus then you will need to wager £200 (£20 * 10) before the bonus balance becomes withdrawable.

Your free spins winnings are paid in real cash with no wagering requirements.

Is This A Good Deal?

This is an excellent deal and one of the best you will find at any casino in the UK right now. At £247 the deposit match has a higher ceiling than most other deals and the wagering requirements are good too at just 10x the bonus amount. But the best part is those ‘no wager’ free spins on Big Bass Splash. It’s very unusual for a White Hat Gaming site to offer free spins with winnings in cash, and to get 100 on the deal is great value. And of course, an extra scratchcard thrown in for good measure is not to be sniffed at!

There isn’t much better out there, but if you are looking for something different like no wager free spins then you could go to Kwiff Casino where you get up to 200 Book of Dead spins with winnings in cash.

Promotions and Loyalty Program

247Bet has a good selection of promotions for regular players on their site too. It’s a better program than you find at most White Hat Gaming sites with lots of rewards for regular deposits and wagering, including a loyalty program with level-ups and achievements.

Here are the highlights.

Loyalty Club

The loyalty program here is nicely executed. It uses a simple points system – each £5 wagered in real money on slots earns you 1 point, and when you accumulate 100 points, you move up to the next level. At each new level you receive a reward, a new badge in your account and access to better value perks.

All Free Spins Winnings In Cash

One of the best parts about the loyalty program here is that free spins winnings are usually credited as cash to wager or withdraw as you please.

Booster Wheel, Missions and Tournaments

Once you have deposited you get access to the Booster Wheel every day. Each spin reveals a prize of bonuses or free spins. Some of these rewards will require a deposit to trigger them.

You launch the Wheel from the Promotions page once you are logged in. It opens in a popup up that also displays Missions that earn you bonuses. For example, you might earn a 50% match if you deposit and wager £50 on selected games. You’ll also see Tournaments here which are free to enter. Once you are registered, every £1 wagered on the tournament slots will earn you points that get you onto the leaderboard with top prizes of £1,000s in cash.

Everything is very clearly presented with a nice interface that lets you browse the Wheel, your Missions and your current level with ease.

3 Cash Prize Draws

There are also 3 cash prize draws running at 247Bet. These are networked across the White Hat Gaming group so you’re up against a large pool of players. There is an annual Mega Cash Drop with a £30,000 jackpot to be won, a monthly Major Cash Drop with a £10,000 top prize, and a weekly Mini Cash Drop with a £500 top prize.

These are prize draws where the winner is selected at random at the end of the promotion period. They require you to deposit and wager significant sums as shown in the table below.

Prize Draw	Top Prize	Promotion Period	Entry Requirements
Mega Cash Drop	£30,000	8th Feb to 31st January	Wager £500,000 per entry
Major Cash Drop	£10,000	1st February to 30th April, 1st May to 31st July, 1st August to 31st October	Wager £100,000 per entry
Mini Cash Drop	£500	Weekly	Wager £4,000 per entry

Here is how we scored each attribute in this category.

Attribute	Score	Notes
Game Providers	9/10	Over 100 providers including all the big names
Slots	17/20	Over 4,000 slots covering all styles and maths models
Jackpots	12/15	Games from 5 big networks including Mega Moolah
Live Dealer	17/20	High quality tables and gameshows from Evolution and Pragmatic
Virtual Tables	7/10	A limited selection of blackjacks and roulettes
Other Games	3/5	Slingos, pachinkos, scratchcards, arcade games
Search and Filter Options	3/5	Basic search options like category, game provider or game name
RTP Rates	8/10	Average, most games running at between 94% and 96%
Exclusive Games	0/5	No exclusive games
Overall Score	76/100

The game list at 247Bet is an impressive one-stop shop for all betting experiences from slots and live dealer through to sports and esports betting.

Mark, Editor

Game Types

• Slots - Over 4,000 slots of every format, variance, RTP and max win potential
• Megaways - Over 100 slots with expanding reels including Bonanza and Temple Tumble Megaways
• Jackpots - Multi-million GBP prizes from Mega Moolah, Dream Drop and King Millions
• Slingo - More than 50 including Sweet Sweet Slingo and Book of Slingo
• Live Dealer - High quality streams from Evolution Gaming and Pragmatic Play
• Instant Wins - Plinko, scratchcards, video poker and crash games
• Sportsbook - An impressive sportsbook with all major markets covered

Game Menu, Search and Filter Options

You can flick between casino, live casino and sports at the top of the site, then filter down into the game lists underneath. The menu is very easy to use, with a search bar allowing searches by game name or provider as well. You can also ‘Favourite’ a game using the heart icon on each logo or use the ‘Recent’ filter to go back to games you’ve most recently played. All these functions make the sizeable game list easy to browse though.

Catalogue and Game Providers

There are 109 game providers listed at 247Bet. You can browse them all by hitting the Provider link in the navigation bar under ‘Casino’. The list covers all the big names – NetEnt, Games Global, Evolution Gaming, Pragmatic Play and Big Time Gaming – and many smaller names too like Gameburger, Print Studios and Peter and Sons. Here are 10 suppliers from the list that I recommend getting to know and some of their best games.

Game Supplier	Known For	Recommended Games
Push Gaming	Grid slots, high variance, lush production	Big Bamboo, Fat Banker, Big Bite
Nolimit City	Insane volatility, high max wins, adult themes	Beheaded, Punk Rocker, Munchies
Iron Dog	Cartoon graphics, high RTPs, Megaways	3 Crazy Tikis, Tropical Thunder
Hacksaw Gaming	Intense atmosphere, high variance, dark themes	Invictus, Hounds of Hell, Itero
ELK Studios	Humour, wild gameplay, high variance	Pirots X, Tropicool 4, Man vs Gator
Play n Go	Book of ..., rock n roll games, cluster pays	Reactoonz 2, Legacy of Dead
Pragmatic Play	Prolific output, scatter pays, fishing slots	Big Bass Splash, Gates of Olympus
IGT	Iconic slots, Vegas-style graphics	Cleopatra, Wheel of Fortune
NetEnt	Movie slots, classics, high variance	Starburst, Gonzo's Quest, Jack Hammer 3
Games Global	Progressives, iconic slots, varied catalogue	Break Da Bank Again, Mega Moolah

Online Slots

If you’re a slots fan then you won’t be disappointed by what’s on offer at 247Bet. There are 1,000s to try including many classics like Book of Dead, Starburst, Big Bass Bonanza and Fire In The Hole 3. You’ll also see the very latest releases under the ‘New’ tab, the full range of Big Bass games in its own section, Pragmatic Play’s Drops and Win games in their category, and over 100 Megaways titles – just type ‘Megaways’ into the search bar to view those.

Here are 5 slots from 247Bet that grabbed my eye as I was browsing the lists. I chose these because they all mix distinctive themes and brilliant artwork with exciting gameplay and pay models. They are indicative of the quality of games available at 247Bet.

Recommended Slots From The Bet247 Catalogue

• Bamboo Ways by Push Gaming - a 6x6 cascading wins slot with expanding wilds, multipliers, and up to 46,656 win ways. A volatile game with a 25,000x max win.
• Big Bass Splash by Pragmatic Play - one of the early releases in this famous series with a progressive free spins rounds where multipliers and spins are added when wilds are collected.
• Avalon Gold by ELK Studios - an Arthurian-themed slot featuring mystery boxes that reveal coins, collectors and multipliers when 5 or more drop on one spin.
• Dead Men Walking by Nolimit City - a super-volatile Western slot with walking wilds, sticky multipliers, bonus spins, and high-risk, high-reward shootout mechanics.
• Ze Zeus by Hacksaw Gaming - Divine Square appear behind winning symbols to be activated by the Hand of Zeus, revealing coins worth up to 500x. A great Greek-mythology slot with a 10,000x max win.

RTP Rates at 247Bet

I spot checked games with variable RTP rates of 88% to 96% so see which setting 247Bet were choosing to run them on. In all cases the RTP was set to around 94% which is one lower than the optimum RTP rate. Book of Dead (Play n Go) runs at 94.25%, Big Bass Bonanza (Pragmatic Play) runs at 94.02%, Mental (Nolimit City) runs at 94.2% and Itero (Hacksaw Gaming) runs at 94.24%. Whilst these are not the highest settings, they are still above average. Very few UK-licensed slot sites now run these games at 96% or above and some even run them at less than 90%.

Jackpot Slots

For progressive jackpot fans there are 109 games from 5 networks to try your luck on. You can browse these using the Jackpots link in the navigation bar. Here’s a bit more about each network and our recommended games to try.

Jackpot Network	Game Provider	Jackpot Seed Level	Recommended Games
Dream Drop	Relax Gaming	£1,000,000	Temple Rush, Wild Chapo, Space Miners
Jackpot King	Blueprint Gaming	£500,000	The Goonies Return JK, Crabbin For Cash JK
Mega Moolah	Games Global	£2,000,000	Immortal Romance MM, Book of MM
WowPot	Games Global	£2,000,000	Sisters or Oz, Book of Atem
King Millions	Games Global	£2,000,000	Gold Blitz, Blazing Bison, 9 Pots of Gold

Which jackpot should you go for?

There’s a lot of choice there. If you want to shoot for the stars and the really big money then the Mega Moolah games are the best option. The Mega jackpot can reach extraordinary numbers, sometimes over £10,000,000. Just keep in mind that the RTP on those games is around 88%, much lower than your average slot to account for jackpot contributions, so it can feel tight. For more choice, the Dream Drop network run by Relax Gaming is a good bet – there are many more Dream Drop games to choose from and they are all top quality. And the big Dream Drop jackpot still regularly tops £1,500,000.

Live Dealer

247Bet offers a wide selection of live dealer tables from Evolution Gaming and Pragmatic Play, 2 of the biggest names in the industry. You can join a table direct from the 247Bet site or via either studio’s game lobby once you have opened up one of their games. There are blackjacks, roulettes, baccarats, Sic Bo, pokers and TV-style gameshows.

The Evolution Gaming lobby is the larger of the two with well over 100 games available at busy times. Stakes range from 20p to £1,000s per game and the streaming is high quality and seamless.

Here is a summary of the live dealer games available at 247Bet.

Game Type	Providers	Number of Games	Recommended Games
Blackjack	Evolution Gaming, Pragmatic Play	20+	Infinite Fun Fun 21, Bet Behind Pro
Roulette	Evolution Gaming, Pragmatic Play	20+	Power Up Roulette, Lightning Roulette
Baccarat	Evolution Gaming, Pragmatic Play	10+	Speed Baccarat, Turbo Baccarat
Sic Bo	Evolution Gaming, Pragmatic Play	5+	Mega Sic Bo, Super Sic Bo
Poker	Evolution Gaming, Pragmatic Play	5+	Caribbean Stud, Texas Hold Em
Gameshows	Evolution Gaming, Pragmatic Play	20+	Crazy Time, Crazy Balls, Monopoly Live

Table Games

There is also a limited number of video versions of blackjack and roulette available at 247Bet is you prefer these to the live tables. Just browse to the Blackjack and Roulette areas of the menu under Casino. Highlights include 3D Blackjack from Iron Dog, Blackjack Gold from Microgaming and Grid Iron Roulette from Microgaming.

Other Games

247Bet also offers a range of alternative gambling games like Slingos, pachinkos, scratchcards, trading games and arcade fun like Runaway Chicken where you bet on whether a chicken will make it to the other side of the road! These games are great fun with many quirky themes and formats. Unfortunately they don’t have their own category in the menu so you can’t find them unless you search directly via the search bar.  

Here is how we scored each attribute in this category.

Attribute	Score	Notes
Brand, Theme and Design	20/25	A high quality website, better than most white labels
Site UX and Navigation	20/25	Functionally very good, easy to navigate and use
Loading Times	10/10	Very fast load times with no lags
Finding Important Information	15/15	Key features and information are very easy to find
Mobile Compatibility and Apps	20/20	A top quality app is available with all games and markets
Overall Score	85/100

247Bet is a smart-looking brand. The website is sharp and modern with a dark blue background on which the bright green and white fonts stand out nicely. The sleek feel is matched by simple functionality, clear menus and easy navigation. This is a notch up from your usual White Hat Gaming casino or sportsbook and it shows that 247Bet mean business.

I particularly like the pop-up area that displays all your messages, bonus wheel, tournaments, badges and progress bar when you are logged in. It’s touches like these that make you trust this site and want to come back to the site again.

Play On The Mobile App

I also downloaded the 247Bet App from the App Store. You can get it on Google Play too. It’s a convenient way to access the same games and betting markets from your handset’s home screen with all the same functionality available, including deposits and withdrawals.

Here is how we scored each attribute in this category.

Attribute	Score	Notes
Range of payment options	35/40	All major options available in the cashier
Withdrawal times	15/30	Mixed experiences - some just a few hours, others up to 72 hours
KYC check times	15/20	Not the fastest - can take up to 72 hours
Transaction fees	10/10	There are no transaction fees
Overall Score	75/100

247Bet accepts a good range of payment options including debit cards, several eWallets including Paypal, Apple Pay and Paysafecard.

The minimum deposit amount is a little high at £20, and the same goes for withdrawals. There are no fees, deposits are processed instantly and withdrawals can take up to 72 hours.

Here is a summary of the payment options available on the site.

Payment Option	Min Deposit	Deposit Fee	Minimum Withdrawal	Withdrawal Fee	Withdrawal Time
Visa	£20	None	£20	None	1 to 5 Days
Mastercard	£20	None	£20	None	1 to 5 Days
Paysafecard	£20	None	£20	N/A	N/A
Paypal	£20	None	£20	None	Instant
Skrill	£20	None	£20	None	Instant
Neteller	£20	None	£20	None	Instant
Apple Pay	£20	None	£20	None	Instant
Revolut	£20	None	£20	None	1 to 5 Days
Bank Transfer	£20	None	£20	None	1 to 5 Days

How Fast Are Withdrawals at 247Bet?

On the website 247Bet say that withdrawals take a minimum of 24 hours to be reviewed before they are processed. I found the process to be quicker. I tested a withdrawal to Mastercard, requesting the funds at 9.03am on a Monday. By midday the withdrawal had been approved. That is less than 3 hours.

The caveat here is that this is a small payment from a verified account. My experience on other White Hat Gaming sites has been that larger payments may take longer and may not be processed outside of office hours. So, I would allow up to 72 hours for the transaction to be processed in the worst cases.

Thereafter, it’s down to your payment provider to make the funds available to you. eWallets like Skrill and Neteller will process to your balance as soon as they receive the money. Banks can take 1 to 5 days to do the same.

Know Your Customer (KYC) Checks

As a UK-licensed casino and sportsbook, 247Bet is required to carry out checks on all its customers to prevent fraud and underage gambling and as a safeguard against problem gambling.

When you register your personal details will be checked against public databases like the electoral role. This is a ‘soft’ check done behind the scenes and provided you input the correct information you won’t have to do anything else. However, if you go on to deposit and withdraw you may be asked to provide documents as formal proof of your age, ID, address and source of funds.

You may be asked for scans or photos of any of the following documents:

• Driver license
• Passport
• Debit card
• Utility bill
• Bank statement
• Pay slip

You can upload these document files safely and securely via your account under ‘My Details’ using the ‘Upload your identity documents’ button.

Here is how we scored each attribute in this category.

Attribute	Score	Notes
Contact options	25/30	Email, live chat, but no phone
Support hours	25/25	24/7 support on live chat and email
Response times	15/25	Good in testing but some reports of slow response on Trustpilot
Complaints procedure	10/10	Clear path to raise a complaint available via a link in the footer
FAQs	10/10	Excellent Help Center with articles on all subjects
Overall Score	85/100

The support team at 247Bet can be reached on live chat or email but there is no phone support. There is, however, a comprehensive FAQs area on the site that you can refer to if you don’t want to wait to speak to an agent.

Contacting Support

• Email (24/7) – support@247bet.com
• Live Chat (24/7) – via the Help and FAQs link in footer
• Phone Support – not available
• FAQs – via the Help and FAQs link in footer

During my research I tested the live chat feature. Response times ranged from 1 to 5 minutes and I was always put through to a real person rather than an AI bot. The agents were well-informed and helpful, though they did often push me towards a standard FAQ response which feels a little impersonal. Having said that, the FAQ section on these sites is very good and I would recommend using it if you can.

It’s a shame there is no phone support because that could have improved the overall level of service, though it’s rare to find a casino with that option these days.

What To Do If You Have a Complaint At 247Bet

It is a condition of their UK license that 247Bet provide a path for a customer to escalate a complaint if they are not happy with the response provided by the support team or the casino management. This path is clearly laid out in the site’s terms and conditions, linked to via the footer of the website and app under ‘Complaints and Procedures’.

The operator, White Hat Gaming, is required to nominate an Alternate Dispute Resolution Provider (ADR) who can adjudicate if an issue cannot be resolved internally. In this case, the ADR is eCorga. They are one of the UK Gambling Commission’s approved ADRs, used by many operators. Their service is free and impartial. You can contact them via their website.

It is rare for a dispute to be escalated to an ADR, but it’s good to know the option is available. It gives you recourse to an independent body who have the expertise to reach a fair resolution.

Here is how we scored each attribute in this category.

Attribute	Score	Notes
UK License	40/40	Licensed by UK Gambling Commission and Malta Gaming Authority
Responsible Gambling Tools	25/30	Full suite of tools available via link in account, a bit tricky to find
Insolvency protection	5/10	Lowest protection level based on UK GC standards, but
Site security	10/10	TLS encryption, up to date security certificates and FCA approved payment services
Privacy Policy	10/10	Up to date privacy policy outlining how data is collected, stored and used in line with UK law
Overall Score	90/100

White Hat Gaming, the operator behind 247Bet, has been licensed by the UK Gambling Commission on account number 52894. The Commission enforces high standards on safety, security and fairness, including Responsible Gambling measures. The following features are all in place on the site to ensure your safety should you choose to play here.

Responsible Gambling Tools

247Bet publish a dedicated page on Player Protection, accessible from a link in the footer of the website and app. It includes useful tips to manage your gambling and also suggests organisations who can help if you feel you are spending too much.

From the Responsible Gambling section in your account you can also configure the following RG tools:

• Deposit Limits – set a limit for total deposits by day, week or month
• Game Time Reminder – set a popup to remind you how long you’ve been playing
• Take a Break – lock your account from 1 day to 6 weeks
• Clock Off – choose times of the day and / or days of the week when your account is blocked
• Payday Time Out – block access to your account around times of the week or month when you get paid
• Account Closure – close your account entirely. This is reversible.
• Self-Exclude ­– exclude yourself for up to 5 years from all White Hat Gaming sites
• GAMSTOP – exclude yourself from ALL UK-licensed betting sites for up to 5 years

Game Testing

All the games appearing on 247Bet are supplied by licensed game providers. They have been tested by approved 3^rd party testing houses to ensure that the outcome of every game event is random and that RTP rates match those published on the game info screens.

Disputes

In the event of a dispute between a player and the casino, customers are provided a clear pathway to escalation including a nominated Alternate Dispute Resolution Provider. In this case, that is eCorga.

Site Security

All financial transactions and those involving personal data are carried out over a Secure Socket Layer (SSL) to ensure protection from hackers.

Bonus Terms and Conditions

All bonuses and other promotions must be fair and clearly explained. Terms and conditions must be published next to the offer. When researching this review I found bonus terms at 247Bet were very fair and often more generous than at many rival casinos.

Insolvency Protection

247Bet are also required to hold customer balances in a separate bank account to their main business account to protect the funds in case of insolvency. In this case, the operator has chosen the lowest level of protection defined by the Gambling Commission, but it is still more than you would see at an unlicensed betting site.

Data Protection

You are required to share personal data with 247Bet. This data will be collected, stored and used in compliance with UK law as outlined in the site’s Privacy Policy. Staff who handle data have be trained on how to handle data securely.

All these sites are run by the same operator as 247Bet. That means they are under the same license and offer similar games, payment options and promotions.