Our Score: 7.5

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Casilando Review

NEW PLAYER OFFER:

100% Up To £100

20 Book of Dead Spins

Visit Casilando

SIGNIFICANT TERMS: 18+, New players only. Min deposit £10. 20 Bonus Spins valid on Book of Dead. Bonus funds are 100% up to £100. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Terms apply BeGambleAware.org

Casino Profile

Casino: Casilando

Established: 2019

Operator: White Hat Gaming

White Label: Yes

UK License: 52894

Contact: support@casilando.com

Payment Options

Minimum Deposit: £10

Minimum Withdrawal: £20

Withdrawal Processing Time: Up To 24 Hours

Online Slots: Over 2,000 | Live Dealer: 100 + | Slingos: 30 + | Megaways Slots: 150 +

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Reviewed by: Mark Wadie

Date Published: 6th December 2019

About Casilando

Casilando is another in the long line of top quality slot sites from the White Hat Gaming label, home to sister sites like Grand Ivy, PlayGrand and Barz Casino. The platform has a stunning selection of over 3,000 slots from close to 100 providers so all your favourite are covered. There also a whole range of deposit and payment methods and a helpful 24/7 live chat support to turn to if you need it. The current sign-up deal includes 20 bonus spins on Book of Dead.

Our writer signed up, deposited and played slots at Casilando. Find out how it scored in our review and whether it is the right slot site for you.

Review Scores

What We Liked

Massive slots selection of over 3,000 games
Minimum £10 deposit
Live chat support open 24/7
Simple site design is easy to use
No fees on withdrawals

What We Didn't like

Max bonus from sign up deal is £100
No weekend withdrawals

Sign Up Offer 8/10

100% Up To £100
20 Book of Dead Spins

Significant Terms Explained

The minimum deposit to qualify for this offer is £10. Your bonus funds will be subject to a 35x wagering requirement before it, or any of the winnings are withdrawable. That means if you deposit £10 and get a £10 bonus you’ll need to wager £350 on slots to release the bonus and winnings. Your free spins winnings are paid in bonus funds too and subject to the same 35x wagering requirement.

Is This a Good Offer?

This is a reasonably good deal for anyone depositing between £10 and £100. A 100% match is standard for the UK now. Whether it’s right for you will depend on your game preferences and budget. Here are the pros and cons.

Pros

Low deposit threshold at £10.
35x wagering requirements on bonus value ONLY. Many deals are on bonus plus deposit value which would be significantly tighter.
Free spins on a very popular Play n Go slot.

Cons

If you are depositing over £100 then you might want to look for other deals with a higher match value. For example, Grand Ivy matches 150% up to £300.
If you don’t like Book of Dead then this won’t be a good deal for you. There are deals out there with free spins on more modern slots like the Big Bass series. Check our list of slots bonuses for more details.
Free spins winnings are in bonus funds. If you want them in cash then check out list of no wagering free spins offers.

Alternative Sign Up Offers For You

Slot Site	Min Deposit	Free Spins	Match Bonus	FS WR*	Bonus WR*	Max Cashout
Grand Ivy Casino	£20	25	150% Up To £300	35x	35x	£100
Temple Nile	£20	60	100% up to £300	40x	40x	£20 for bonus spins
Barz Casino	£20	50	100% Up To £300	40x	40x	Unlimited
Jackpot Village	£20	200	N/A	40x	40x	£20
Casimba	£20	50	100% Up To £200	35x	35x	Unlimited
Play OJO	£10	80	N/A	0x	0x	Unlimited
Luna Casino	£20	50	100% Up To £50	60x	30x	No Limit
Kwiff Casino	£20	200	0	0x	0x	£250

*WR = Wagering Requirements

Website UX & Registration 8/10

The Casilando site was re-worked in 2019 and has a clean and simple design that stands out from the plethora of highly-stylised immersive casinos you see nowadays. That makes it easy to navigate and fresh on the eyes whilst a light blue and white background makes the game logos clear and easy to see.

Casilando Website — The Casilando Home Page

Registration is straight forward and took just a few minutes to complete. It’s a standard form that you see on all White Hat Gaming sites, requiring your mobile number and email alongside personal details like name, address and date of birth. Once you’re signed up you can administer your account easily through a ‘My Account’ page that lets you set your play limits as well as showing you any active bonuses you are eligible for alongside your balance and deposit and withdrawal buttons.

In short, a high quality site that is very easy to use.

Online Slots 9/10

Like all the sites in the White Hat group, Casilando is absolutely stacked with slot games from a massive range of providers, covering everything from Megaways™ to 3 reelers, classics, grid games, progressives and every other type of slot you can think of.

Particular favourites I spotted include high variance slots with big payouts, like NetEnt’s Dead or Alive, Bonanza from Big Time Gaming and Play’n GO’s Book of Dead. The jackpots list covers all the major networks including Dream Drops from Relax Gaming and Jackpot King from Blueprint Gaming.

Casilando Games Page — The games page at Casilando

I found it very easy to explore this list in detail using a simple search and filter menu that allowed me to search by game name or provider, with the full list appearing down the left of the screen when I clicked on the provider link. It includes big names like NetEnt, Blueprint Gaming, Nolimit City, Pragmatic Play, IGT, Play n Go and Games Global, as well as many popular smaller studios like Gameburger and Iron Dog.

Another impressive part of the Casilando site is the ‘New’ games list too which is packed with the latest slots, including titles released the week of this review – always a good sign. You can click on the New Games tab in the lobby to see the latest additions to the growing catalogue.

It’s hard to find fault with the game menu. But if you are looking for even more choice then you could try a site like Mega Riches from Video Slots Ltd (over 5,000 slots), or Play OJO from Skill on Net (also over 5,000 slots).

Live Dealer 8/10

Live Dealer tables at Casilando are provided by Evolution Gaming and Pragmatic Play. These are arguably the biggest game providers in the live sector and collectively they give you access to 100s of tables with multiple formats of blackjack, roulette, baccarat, sic bo, poker and gameshows.

There are always 1,000s of players online in the Evolution Gaming area at any one time as the action is pooled across online casinos globally. That means busy tables, a wide range of stake levels and good prize pots.

If you enjoy live dealer and want more choice then you could try Luna Casino from Skill on Net instead which has games from 5 different providers, including Playtech.

Loyalty Promotions 7/10

The promotions list at Casilando is unimpressive. At time of writing they are only displaying the sign-up deal. However, you can also take part in Pragmatic Play’s Drops and Wins tournaments via this casino. These are daily, weekly and monthly leaderboard promotions with £1,000,000s in prizes to be won over the year. You can read more about them here.

Whilst white label casino promotions calendars are rarely as packed as those found at bigger independent sites, the lack of any bespoke offers at Casilando is disappointing and one of the few drawbacks to this site.

Cashier Options 8/10

The cashier at Casilando accepts a full range of payment services. In fact more than most slot sites we review. These include the debit cards, Visa, Mastercard and Maestro, and popular eWallets Paypal and Skrill. You can also use the prepaid card, Paysafecard. There are no fees and the deposit and withdrawal thresholds are both very reasonable at £10.

Here is a full list of payment options available.

Payment Service	Minimum Deposit	Deposit Fee	Minimum Withdrawal	Withdrawal Fee
Visa, Mastercard, Maestro	£10	0.0%	£10	0.0%
Bank Transfer	£10	0.0%	£10	0.0%
Skrill	£10	0.0%	£10	0.0%
Trustly	£10	0.0%	£10	0.0%
Paypal	£10	0.0%	£10	0.0%
Neosurf	£10	0.0%	£10	0.0%
Paysafecard	£10	0.0%	N/A	N/A

Payout Speed 7/10

Payouts speeds at Casilando are OK, but not the fastest. They will normally process any withdrawal within 24 hours during the week, and usually it will be much quicker than that, sometimes just a few hours. However, there is no processing outside of office hours. So weekend withdrawals can take up to 72 hours to go through. This it not uncommon in the UK.

If you want faster withdrawals then check out our list of the fastest paying casinos and use the best payment services for quick turnaround which are eWallets like Paypal.

Customer Support 7/10

The support service at Casilando is very good in my experience. There is no phone line, but you can reach the team on email or live chat. The latter has fast response times, usually under a minute. But if you don’t want to use either the chat or email you can browse a really good Help Center which includes a long list of FAQs articles nicely broken down into areas like Responsible Gambling and Bonuses and Promotions.

KYC Process 8/10

Under UK regulation, if you deposit beyond a pre-defined amount per month at Casilando, or make significant withdrawals, then you will be required to provide scans of personal documents like your driver license and passport, to prove your ID, age and address. This can be done quickly and easily via your account using a ‘Document Upload’ link. It’s a fast process and secure too.

License & Reputation 8/10

Casilando is part of the White Hat group of sites. This platform is licensed in both the UK and Malta. These are the license details.

UK Gambling Commission: 52984
Malta Gaming Authority: MGA/B2C/370/2017

There are more than 30 casinos registered under this license in the UK which gives you an idea of the size of the operator’s business. They are a well-known and popular label.

Our Verdict 7.5/10

Casilando Casino comes from a strong stable of White Hat Gaming sites and I really enjoyed exploring this one. The simple website design appealed to me, exuding trust and reliability, whilst the game selection is superb too and the cashier easy to use and with no fees. In fact, Casilando doesn’t really miss a beat, except perhaps in the area of promotions where a bigger selection could improve the experience. But on balance this is slot site I have no hesitation in recommending.

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