Neptune Play

Neptune Play

100% Up To £100

Daily Free Spins Deals

Play at Neptune Play

Significant Terms

Minimum Deposit: £10. Wagering Requirement: 40x. Promotion available for 72 hours. Terms apply

Neptune Play Review

Overall Score: 7.4

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Payment Options - Min Deposit: £10

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Review Written by: Mark Wadie
Date Published: 4th April 2024

About Neptune Play

Neptune Play is a new slot site from Aspire Global (2023), a popular white label provider with over 100 casinos to their name, including sites like Luckster and Vegasland. They offer a good selection of games from all the biggest providers, deposits and withdrawals without fees, and a classic sign-up deal matching your first deposit of £10 up to £100. You can sign up and start playing today in under 2 minutes.

What We Liked

  • From a trusted and popular operator - Aspire Global
  • Simple sign up deal matches up to £100
  • Simple website, easy to use and find your way around
  • No transaction fees - unusual for an Aspire site
  • Quick and efficient response on live chat support

What We Didn't like

  • Very small progressive selection
  • No Relax Gaming or Nolimit City slots

Key Facts

  • Established: 2023
  • Operator: Aspire Global Ltd
  • Head Office: 135 High Street, Sliema, Malta
  • UK License: Malta Gaming Authority
  • White Label: Yes
  • Contact: Live chat and email

Sign Up Offer 7/10

  • 100% Up To £100

Significant Terms Explained

The minimum deposit to qualify for the bonus is £10. You have 72 hours from the point of registration to claim your bonus. And your bonus funds come with a 40x wagering requirement on the bonus amount only. That means, for a deposit of £10, you receive an extra £10 on top. Then, you must wager £400 before that bonus and any winnings generated are available for withdrawal.

Is This a Good Offer?

Whether this offer is a good one for you will depend on your budget and game preferences.

Here are the pros:

  • The low minimum deposit makes this a great deal for those who only want to deposit £10 and still receive a match bonus for extra play. In fact, anyone depositing up to £100 gets a decent deal here with their full deposit matched with bonus funds.
  • The wagering requirements are on the bonus ONLY. Many deals place wagering requirements on the bonus plus deposit.
  • You can use your bonus funds to play any game on the site. They are not restricted to one or two specific games, unlike free spins deals.
  • Deposits with Paypal, Neteller and Skrill ARE valid for the bonus. Some slot sites exclude these payment services.

Here are the cons:

  • You do NOT receive any free spins in this deal, which is unusual for Aspire Global casinos. Check the table below for comparison with other deals that DO include free spins as part of the package.
  • If you plan to make a first deposit of more than £100 then you would do better playing at another site. For example, Barz Casino and Magical Vegas both currently match up to £300.

In short, this sign-up deal is a simple and competitive offer that will suit anyone who wants to deposit from £10 to £100, but if you are looking for free spins, or a higher match bonus value than £100 this might not be for you. But also keep in mind that the sign-up deal doesn’t make or break a casino. There are plenty of other reasons to give Neptune Play a go. Keep reading to find out more.

Alternative Sign Up Offers For You

Slot SiteMin DepositFree SpinsMatch BonusFS WR*Bonus WR*Max Cashout
MrPlay£10100100% up to £5035x35xUnlimited
Spin Rio£10100100% up to £5035x35xUnlimited
Luckster£10100100% up to £5035x35x£500
Barz Casino£2050100% Up To £30040x40xUnlimited
Casimba£2050100% Up To £20035x35xUnlimited
Play OJO£1080N/A0x0xUnlimited
Casumo Casino£1020100% up to £2530x30xUnlimited
Neptune Play£100100% Up To £1000x40xUnlimited
Temple Nile£2060100% up to £30040x40x£20 for bonus spins
Magic Red Casino£2025100% Up To £2535x35xUnlimited

*WR = Wagering Requirements

Website UX & Registration 7/10

The Neptune Play site is pleasing on the eye and easy to use. As well as a striking black background which brings out the colors of the bright logos in the game menu this site also shares the same layout as many other Aspire Global casinos, which means you feel at home if you’ve played at other sites on their network. Key areas of the site like the sign-up pages, account pages and game menu, are all identical to sister sites like MrPlay or Spin Rio.

And even if you haven’t played at other Aspire sites you’ll soon find your way around as the navigation is very easy to follow. You can jump between the main slots area – labelled casino – and the live tables and sportsbook using three links at the top of the page. There is also a link taking you to a list of live promotions here. And everything else you need, like help pages, responsible gambling info, bonus policy and banking info can be located via the menu at the foot of the page.

Once signed up, the player account area is laid out in a simple style in a popup window from the main site of Neptune Play. You can view your balance, deposit and cashout, see live bonus deals open to you, view your transaction history, upload your verification documents, and easily set your deposit, wager and loss limits, all within this space.

During my time researching this review over a few hours, the website performed very well. It loaded quickly on both mobile and desktop, I didn’t spot any broken links or technical glitches, and all information was up to date and easy to find.

Registration At Neptune Play

Should you decide to register at Neptune Play after reading this review, it will take you just a few minutes. Once you arrive on the site, if you’re not signed-in then hitting any Join Now or Play Now button on their home page will automatically pop open the sign up window in front of the site. It’s a 2-step process and you’ll need the following information:

  • Email
  • Username
  • Password
  • First Name
  • Last Name
  • Gender
  • Birthday
  • Currency
  • Full Address
  • Phone Number
  • Opt-in for marketing communications

And that’s it. Make sure that you enter all your details correctly to avoid any delays with your first deposit, receiving the bonus and any withdrawals you make. You can set your deposit limits and reality check times, or dive straight into making your first deposit once your account is set up.

Online Slots 7/10

Aspire Global sites like this one have good game lists, but they do not have anywhere like the high numbers of slots as independent casinos like Casumo, or some of the bigger white label platforms like Skill on Net or White Hat Gaming. Still, there are probably around 1,000 titles in all to choose from here, which isn’t bad.

Game providers whose slots appear at Neptune Play include Play n Go, Big Time Gaming, Pragmatic Play, NetEnt, Blueprint Gaming, IGT, iSoftPlay, Hacksaw Gaming, StakeLogic, Scientific and Quickspin. However, some there are some notable omissions. You won’t find games from Relax Gaming, Nolimit City or Thunderkick for example.

You can browse the list by using the basic menu system above the game logos which filters by Featured, New, Drops and Wins, and All Games. Or, you can use the search box at the top if you know the name of the game you want to play. This is all fine but it would be easier if you could filter by game provider, theme, progressive jackpot, variance levels or other groupings. It’s one of the few weaknesses in this platform that make the game listing difficult to explore.

Here’s a bit more about what you’ll find at Neptune Play:

New Slots – the ‘new’ section was well stocked with over 50 titles all released in the last month.

Megaways Slots – type ‘Megaways’ into the search bar and you’ll find 135 games to try from both BTG and their licensed partners. That’s a list that grows in size each month and if you are a fan of this format you’ll be happy here.

Progressive Jackpots – none of the big name progressives are here – no Mega Moolah, Mega Fortune or Dream Drop games. This is not a good site for jackpot chasers. 

Slingo Games – there are 44 Slingo games in the menu, most from Gaming Realms. That’s as many as you find at other Slingo sites.

Live Dealer 8/10

You can access the full Live Dealer area at Neptune Play by using the link at the top of every page.

The tables are provided by three names – Evolution, Authentic and Skywind. Of these 3, Evolution are far the biggest. Their tables are pooled across 1,000s of online casinos so you’ll be playing alongside gamblers from many other sites. That means they may have 10,000s of players online at any time, so there are more tables, formats and bet ranges than at tables from the other 2 providers. On the other hand, Authentic and Skywind have unique access to live action from real casinos across Europe, which can be fun.

The live selection includes Blackjack, Roulette, Baccarat and Sicbo, Poker and Gameshows like Monopoly Live, Crazy Time and Dream Catcher.

Loyalty Promotions 7/10

The promotions calendar at Neptune Play is not stacked with offers. This is typical of Aspire Global sites, which don’t have many exclusive deals. Instead, they prefer to offer their players access to networked tournaments by the big providers like Pragmatic Play, whose Drop and Wins leaderboard pays out millions every year. You’ll find that here, with details of how to enter.

Aside from the sign-up deal, the only other offer published on the promotions page at time of writing is a Daily Spin Frenzy where completing challenges like wagering £100, £300, £500 or £1,000 gets you 10, 15, 25 or 50 spins.

Of course there may be other deals available via SMS and Email and it’s recommended you opt into receiving these so you don’t miss out.

Cashier Options 8/10

The cashier service at Neptune Play offers a full range of payment options. In fact, more than you find at many other sites. And, unusually for an Aspire Global site, Neptune Play does NOT charge fees for deposits or withdrawals.

Here is a list of the methods available and the fees and thresholds.

Payout Speed 7/10

Aspire Global sites all use the same cashier system. Cash outs may be processed in just a few hours. However, they do NOT process withdrawals outside of office hours. So, that’s no weekend withdrawals, or evening / night time withdrawals. Therefore, if you cash out on a Friday evening at 6pm you will be waiting until Monday morning for your transaction to be approved.

I tested the withdrawal times, and this is what I found.

Once Neptune Play has processed your payment, your payment service will then have to make the funds available. With eWallets payments like Paypal, Skrill or Neteller this happens instantly, but bank payments through Visa, Mastecard and Maestro can take up to 5 days, though they are usually under 24 hours.

Customer Support 7/10

Customer Support at Neptune Play can be reached via email or live chat, but not phone line. There is also an FAQ page, accessible from the footer links, that answers a lot of commons questions.

The live chat service is available between 8am and midnight. Outside of those times you will have to wait or send an email. The level of service is generally good, with response times usually under 2 minutes. The team here service all Aspire sites and they are very knowledgeable on the platform and account issues. The only drawback is the limited hours which won’t suit those who play through the night.

KYC Process 8/10

Know Your Customers (KYC), or account verification as its also called, is a standard procedure at any casino licensed in the UK. This is how an operator verifies your age, ID and sources of funds.

Whilst some checks are done in a frictionless way behind the scenes on sign up by checking your details against the electoral register, once certain deposit and withdrawal thresholds are reached, you may be asked to submit personal documents for further proof.

At Neptune Play this has been made easy by a Document Upload tool in the account pages. This allows you to securely upload scans of your passport, driver license, utility bills, bank statement and debit cards. Some or all of which may be requested by the team.

I have used this system before and it works well as long as you make sure you can see the full document in the scan of photo. Some documents, like passport or driver licensed, are processed almost instantly, which is great because saves a lot of time. However, when proofing source of funds via bank statement, it can take longer, sometimes 2 or 3 days. Presumably that is because it requires human input. The other checks use an AI tool.

License & Reputation 8/10

Neptune Play is part of the Aspire Global Network. This operator is licensed by both the UK Gambling Commission and the Malta Gaming Authority. These are their license details:

You can read more about the importance of an online casino license here. In short, it means that this site adheres to strict regulations on fairness, security and safety. It is a requirement that responsible gambling tools are made available to every player to allow them to set limits on their losses, deposits and wagers. And all games must be from a licensed provider.

Regulatory Action

Like many operators, Aspire has been the subject of regulatory action in the past. In November 2022 they were fined £237,600 for Anti-Money Laundering failures where source of funds checks on six of their partner businesses were found to have been inadequate. You can read more about that here. They have received no further fines since.

Despite this action, I would argue that Neptune Play and the Aspire platform remains a secure and safe place to play. Many operators, including big, big names, have received fines in the last 5 years as the regulator seeks to make the industry safer for consumers. The net result has been to improve the level of service they all provide.

Across the Web – Consumer Reviews

As a relatively new slot site, Neptune Play does not have a lot of consumer reviews on the web to go by. As more are published we will leave a summary here.

Our Verdict 7.4/10

Neptune Play is another solid slot site from Aspire Global. Fans of this label will be right at home here as it plays to the label’s strength with a packed game catalogue representing all the most popular providers housed in a simple, easy to use website for both mobile and desktop. There are limitations. Some more niche slot providers have not partnered with Aspire, the jackpots listing is very small, and the support service is not the same level you find at premium casino brands. But if you just want to enjoy playing some quality games and picking up a simple sign-up deal along the way, then Neptune Play has everything you need.

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