Website UX & Registration 7/10

Spinland Casino launched back in 2017 and, unlike other sites in the White Hat Gaming group, has not been re-designed since. It’s not unfair to say it looks a little dated. The design is based around a cartoon landscape with a Vegas style gambling city in the middle, with buildings made up of casino chips. Characters from famous slot games, including Gonzo and Hendrix, appear too. It’s not a bad look but could do with a little freshening up to bring it to life again.

Looks aside, as with all White Hat sites, Spinland is functionally very good and easy to find your way around with clear navigation and colorful game logos against a white background.

Registration took me under 2 minutes. You’ll need all the usual personal information including your mobile number, email and full home address. Make sure you enter it all correctly or your account may be rejected.

Online Slots 9/10

One of the most impressive aspects of any casino from this operator is the games list. There are over 3,000 slots in total from 125 providers. That is a weighty selection that will impress even the pickiest of slots players.

The provider list can be accessed from a drop down on the games page and it displays a massive range of top names like Big Time Gaming, Blueprint Gaming, Microgaming, Red Tiger and Pragmatic Play. There are also many smaller developers like Print Studios, Avatar UX and Gameburger whose slots you can enjoy.

The menu itself is gives you some useful filters with which to explore this massive list including ‘New’, ‘Popular’, ‘Drops and Wins’ for Pragmatic Play’s tournament games, and Big Bass for those in the popular fishing series. I was surprised not to see a ‘Jackpots’ filter but I do know from playing here that there are 100s of progressives to try including the Dream Drops from Relax Gaming, Jackpot Kings from Blueprint and WowPots from Games Global.

There were also plenty of new slots listed which is always a good indicator that you are at a casino that means business. This includes games released in the last week so if you enjoy catching the latest releases, Spinland could be a good place to do so.

And if you are a Slingo fan, this would also be a good option for you. There are 30 or 40 Slingo titles to try including the excellent Monopoly Slingo and Book of Slingo.

Altogether then, an excellent slots selection, well presented and more than adequate for most slots fans.

Live Dealer 8/10

Spinland, as the name suggests, is big on slots, but that doesn’t mean there aren’t games for the live dealer fans too. The action here comes courtesy of two top providers – Evolution Gaming and Pragmatic Play.

That gives you access to more than 200 games at any time across two lobbies. The biggest is Evolution Gaming which pools its players from 100s of casinos globally. So there are normally in excess of 10,000 players online. Pragmatic Play’s lobby is smaller but still offers a good selection of Blackjacks, Roulettes, Sic Bos, Baccarats, Hold Em Pokers and Gameshows. Stake sizes range from 20p per hand up to £1,000 or more.

Loyalty Promotions 7/10

White label casinos don’t always offer a lot in the way of promotions and loyalty rewards and it wasn’t a surprise to see that the promotions page at Spinland isn’t as packed as you find at bigger independent casinos.

Aside from the sign-up deal there were only 2 other promotions on at the time of writing.

One is a daily spin on a Bonus Wheel that gives away bonuses and free spins. To be fair, you only to sign up and deposit once to qualify for a spin every day which isn’t bad. The other deal is a high roller-focused £30,000 cash prize promotion. I say high roller-focused because you need to deposit £1,000 per month to earn tickets and wager £500,000 for each ticket. That’s quite a spend! Of course, if you are the lucky winner then you pocked £30,000 in cash (not bonus funds). The draw is once a year at the start of February.

Aside from those 2 promos you can also take part in Pragmatic Play’s Drop and Wins tournaments via Spinland which also have impressive prize pools.

Cashier Options 7/10

The cashier at Spinland is excellent with a good range of payment services available, no fees and a £10 minimum threshold on deposits and £20 on withdrawals.

Here is a full list of payment options available.

Payout Speed 7/10

The withdrawal times at Spinland are OK during the week, always handled within 24 hours from Monday to Friday and in my experience of White Hat sites, usually in 6 to 12 hours in fact. However, there are no weekend withdrawals so any payment requested on a Friday evening won’t be processed until the following Monday, or Tuesday if it’s a bank holiday.

If you prefer a site that handles withdrawals 7 days a week in faster times then check our list of fast withdrawal casinos. You’ll also get your money quicker if you use eWallets like Paypal as they will make funds available immediately after Spinland has processed them, whereas banks will take a few days.

Customer Support 8/10

The support services at Spinland are generally good. You have the option of live chat open 24/7, email or the online Help Center. There is no phone line.

I’ve used live chat and it benefits in this case from being staffed by real people rather than bots. The wait times are usually under 2 minutes but there is an annoying requirement to fill in all your personal details to verify your account in the chat app before your question will be answered. It will take longer to get a response to an email – up to 24 hours – but if you don’t want to speak to an agent direct it is an option.

The Help Centre is useful for standard queries relating to your account, verification or bonuses. It’s the same set up for all White Hat sites and its very comprehensive.

KYC Process 7/10

As with all UK-licensed slot sites, if you hit pre-defined thresholds on deposits or withdrawals you will be asked to complete Know Your Customer verification checks. That means providing proof of ID, age, address and source of funds. You may be asked to upload scans of your passport, driver license, utility bills and banks statements.

Spinland have made this an easy process with a document upload link on the My Account page. It can take a few days for documents to be reviewed however, and there is room for improvement in their service here.