Website UX & Registration 8/10

Following in the tradition of ‘localised’ casino brands that L and L Europe specialise in, Pub Casino takes its inspiration from the great British tradition of high street pubs. With scant regard for guidelines around gambling and drinking(!) the backdrop to Pub Casino is a bartop with beer taps and a craft beer can displaying the sign-up offer.

It’s a nice gimmick and will appeal to many UK punters. Behind the image this is a standard L and L site which means it is functional and easy to find your way around. The color tone is a little weird – sepia throughout – and colors only appear when you roll over a game logo and then the site comes to life. But overall, it carries off the pub vibe nicely.

Pub Casino website follows the standard L and L Europe Casino format so important information like terms and conditions and bonus policy are all accessible via the footer menu. The bonus page gives a useful break down of how bonuses work here. For example, it tells you that if you have an active bonus you must forfeit it in order to make a withdrawal, and table games and live dealer games do not contribute at all towards wagering requirements.

Sign Up and First Deposit

Registration is a simple 4-step process. You will be required to enter your full name, email, date of birth and full address, and accept the terms of the site. The whole process takes less than 2 minutes. You will be asked to verify your email address by clicking on a link in the welcome email, but as long as you give the correct email address on the form then this won’t be a problem.

At L and L Europe sites you must opt in to receive any bonus so make sure you do so or you won’t receive your 100% match.

Account Pages

Once you are signed up you have full access to your account area. From here you can set your limits, view active bonuses, upload documents to verify your account, deposit, withdraw and view your game history.

Like other L and L Europe sites, this one is kept simple and it works well for that reason. I found it really easy to navigate and locate the tools I needed.

Online Slots 7/10

Catalogue and Game Providers 

The slots selection at Pub Casino is not as large as at other white label sites from names like White Hat Gaming or Skill on Net for example, but there is still upwards of 500 games from 22 game provider to enjoy.

If you browse to the games then you will see a row of supplier logos across the top of the list. You can click on any of these to bring up a list of slots by that developer. Names include Blueprint Gaming, ELK Studios, Hacksaw Gaming, Nolimit City, NetEnt, Thunderkick and Pragmatic Play. These are all good game studios, but there are some popular ones missing too. If you are into Relax Gaming, Push Gaming or Quickspin for example, then you will need to try a bigger site like Play OJO or Casumo.

Jackpot Slots

There is no ‘Jackpot’ link in the game menu and progressive jackpots are not the main event at Pub Casino. However, browsing through the list we did find 34 in total. There are the 27 of the Jackpot King series from Blueprint Gaming, 6 Mega Moolah from Microgaming and Mega Fortune from NetEnt.

However, there were no Dream Drop games from Relax Gaming or Must Drop Jackpots from Red Tiger.

Whilst this jackpot list is small, it may change as Pub Casino grows over time. 

New Slots

In keeping with its new status, Pub Casino is offering the very latest games. There are 85 listed in the New category in the game menu. These include games released in the last 7 days which is always a good indication of the dedication of the casino team. Dead Man’s Gold by ELK Studios and Knights of Avalon by Red Tiger were both less than one week old and available here when we checked.

Megaways Slots

There are more than 120 Megaways slots to try at Pub Casino. These include games like Bonanza Megaways, Monopoly Megaways and Royal Mint Megaways from Big Time Gaming. You can find these games by typing ‘Megaways’ in the search box and browsing the list that comes up.

Other casinos with big Megaways selections include PlayGrand with 170 games.

Slingo Games

Pub Casino has a selection of 37 Slingo Games to play. This is a smaller selection that you find at other L and L Europe casinos – All British Casino offers more than 45 for example. Nevertheless, there are still some great Slingos to try here including Slingo Starburst and Book of Slingo.

If you want more options for your Slingo play, try our list of Slingo Sites.

Game Menu, Search Functions and Game Window

Finding your game of choice at Pub Casino is straightforward enough – hit one of the game provider logos at the top of the menu to find their games, or search by game name. There are also categories of New Games, Popular Games, Hot Games and Slingo Games.

It’s relatively easy to find what you are looking for though additional search functions would help. There is no way to search by Jackpots, or by paylines, or variance, or RTP for example.

The game window itself follows the standard L and L Europe format. By default you will be able to see the available Leaderboard and Challenge promotions displayed to the right of the game and links to deposit and open your account above. These are not Quick links though and if you use them you will navigate away from your game, so keep this in mind.

Slots RTP at Pub Casino

Some slot games have more than one RTP setting. It is at the discretion of the casino where you play to choose which RTP level to offer the game at. We checked 10 games with multiple RTP settings to see which ones Pub Casino had chosen. This is what we found:

NOTE: These RTP settings were verified on 23rd May 2023.

Pub Casino is choosing to run these games at mid to high RTP settings which is good. In particular, the two Nolimit City slots both run at maximum RTP. This is great news if you are a fan of NLC!

We also recommend Mr Q where EVERY game we checked was set to the highest RTP available.

Why is RTP important?

RTP (Return to Player) tells you how much a game will pay out from all the money wagered. At 96% a slot game will pay £96 for every £10 wagered. This is an average number. It will vary from one session to the next. But as a rule, the higher the RTP, the better it is for the player. Find out more here.

Live Dealer 8/10

Live Dealer tables are provided by Evolution Gaming and Pragmatic Play. This is another standard for L and L Europe casinos. There are no exclusive tables, but instead players are pooled from 1,000s of online casinos worldwide.

The Evolution Gaming lobby is the larger of the two, with typically 150 to 200 Blackjack tables active at any time alongside 20 Roulettes, 40 Baccarats and some excellent Gameshow formats like Crazy Time and Deal or No Deal Live. Stakes range from 10p up to £5,000 per hand.

Pragmatic Play offer a smaller selection of games but represent a good alternative to Evolution Gaming. One of the highlights is their Sweet Bonanza Candyland game which is a live version of their popular slot.

Loyalty Promotions 6/10

Right now, Pub Casino does not offer any specials for regular customers. There are tournaments, starting in February 2023, but no further information on these has been provided on the website.

Right now, Pub Casino doesn’t score too highly for promotions, but we expect this to change over time as the brand grows and more offers are made available.

Cashier Options 7/10

The cashier options at Pub Casino are more limited than at other slot sites. There is no Paypal or Paysafecard option. However, the minimum deposit is just £10 and there are no fees.

Here is a summary of the deposit and withdrawal services available.

Payout Speed 8/10

Pub Casino advertise their withdrawal processing times as 24 hours including weekends.

Customer Support 8/10

In our reviews we have found L and L Europe to offer one of the best customer support servces of any white label operator. They have the full range of contact options including phone:

• Email: support@pubcasino.co.uk
• Phone: 44-3300272770
• Live Chat: On site

Each of these is available 24/7, and in our experience the live chat team are always friendly and helpful. When you speak to an agent their picture pops up in the chat window too, which is a small point but is a nice personal touch.

KYC Process 9/10

Pub Casino use the Hooyu automated KYC service to ensure a quick turn around on account verification. As well as at other L and L Europe sites this service is also used by SuprPlay who run Duelz Casino, and Betfred Games, the online sportsbook brand. It makes the verification process much quicker as documents are verified by AI rather than manually.