Our Score: 7.3

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Plaza Royal Review

NEW PLAYER OFFER:

Up To £200 Bonuses

Plus 100 Free Spins

Visit Plaza Royal

SIGNIFICANT TERMS: Applies only to new depositing players. 18+. Min. deposit £10 Max bonus: £200, Min wagering 35x, Spins expire in 24hr. offer is available to players residing in United Kingdom only. begambleaware.org. Terms apply BeGambleAware.org

Casino Profile

Casino: Plaza Royal

Established: 2020

Operator: Aspire Global

White Label: Yes

UK License: 39483

Contact: support@plazaroyal.com

Payment Options

Minimum Deposit: £10

Minimum Withdrawal: £10

Withdrawal Processing Time: Up To 72 Hours

Online Slots: Over 750 | Slingos: 30 | Megaways Slots: 50

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Reviewed by: Mark Wadie

Date Published: 16th April 2024

About Plaza Royal

PlazaRoyal is an Aspire Global casino which has been live in the UK since 2020. It offers a straight-forward gambling experience. The brand and website are not as polished as others on the Aspire network but with around 1,000 games from top names in the industry, it offers enough to satisfy most slots fans. The welcome package is fair with competitive terms, most eWallets and debit cards are accepted, and under a UK license, this site can be trusted to deliver safe, fair and secure slots play.

Review Scores

What We Liked

A casino from a trusted and popular operator
Nice 3-step sign up deal with 100 bonus spins
Paypal accepted
Friendly and efficient support service
Quick KYC process using document upload

What We Didn't like

Fees on some deposit options
Low RTP for some slots

Sign Up Offer 6/10

1^st Deposit: 100% up to £50 plus 20 spins on Starburst
2^nd Deposit: 50% up to £75 plus 40 spins on Book of Dead
3^rd Deposit: 50% up to £75 plus 40 spins on Legacy of Dead

Significant Terms Explained

This slots bonus is paid out in 3 parts, on your first 3 deposits. The minimum deposit to quality in each instance is £10. All free spins winnings are paid in bonus funds and must be wagered 35x before they are withdrawable. Deposit bonuses must also be wagered 35x before they, or any winnings generated, are withdrawable. If you deposit £10 and get £10 bonus, then £350 must be wagered before the bonus and winnings can be withdrawn.

Is This a Good Offer?

This is fairly standard Aspire Global sign-up deal. It will suit some, but not others.

Here are the pros:

If you are depositing between £10 and £50 on your first transaction then this is a pretty good deal. You get a 100% match plus those spins.
Wagering requirements of 35x on the bonus only are competitive. Keep in mind that some sites will set the same figure on the bonus PLUS deposit, making it harder to walk away with some winnings.
The bonus funds part of the deal can be used on any game. They are not tied to a particular slot.

Here are the cons:

If you are planning to make a deposit of more than £50 then this deal will sell you short. There are plenty of other offers out there that match much higher than £50. Check out the table below to find out more.
There are also deals out there that get you free spins with winning in cash and no wagering requirements. If you are looking for something with a more favourable free spins package, try Kwiff Casino (200 Book of Dead spins).

In short, this is a solid sign-up deal for those looking to make deposits of up to £75 the first 3 times. The wagering terms are fair, but nothing too special. The offer compares well with other Aspire sites, but less so with casinos on other platforms.

Alternative Sign Up Offers For You

Slot Site	Min Deposit	Free Spins	Match Bonus	FS WR*	Bonus WR*	Max Cashout
Kwiff Casino	£20	200	0	0x	0x	£250
Play OJO	£10	80	N/A	0x	0x	Unlimited
Barz Casino	£20	50	100% Up To £300	40x	40x	Unlimited
Voodoo Dreams	£20	100	100% up to £50	45x	30x	£500
Neptune Play	£10	0	100% Up To £100	0x	40x	Unlimited
Casumo Casino	£10	20	100% up to £25	30x	30x	Unlimited
Magical Vegas	£20	0	100% up to £300	0x	50x	5x bonus amount
Spin and Win	£10	0	100% up to £250	40x	40x	5x bonus amount

*WR = Wagering Requirements

Website UX & Registration 7/10

Plaza Royal is not the finest website, but it’s a simple one built on the classic Aspire Global template and it does what’s required. It will look familiar to anyone who has played at other sites from this operator. It’s easy to navigate, with the game list visible from the home page. It can feel a little cluttered but you soon get used to it. There is also a smart account area that appears in a popup window, and simple 2-step registration process that you can complete in minutes.

Online Slots 7/10

There are around 1,000 online slot to play at PlazaRoyal from over 50 different game providers. This is a smaller catalogue than you find at casinos produced by rival operators like Skill on Net or White Hat Gaming, but for most slots fans it is enough.

A quick browse of the list will show you that there are titles by names like Play n Go, Big Time Gaming, Pragmatic Play, NetEnt, Blueprint Gaming, Hacksaw Gaming, Quickspin, Microgaming and Barcrest / WMS. However, if you are mad on slots by names like Nolimit City, Thunderkick or Relax Gaming, you won’t find them here.

You can explore the list by using the search bar at the top of the page if you know what title you are looking for. Or by using the filter buttons for New, Jackpots and Drops and Wins. These are fairly limited options however, with no filter for Megaways, or Slingos, or for game providers for example. That is a drawback of these Aspire sites. They don’t make it easy to dig deep into the game list.

However, using the existing filters and search bar, I was able to discover the following:

New Slots – games seem to be updated on a weekly basis at least. There were 106 games in this section in total, all new in the last 2 to 3 months.

Megaways Slots – the Megaways list looked reasonable, based on typing ‘Megaways’ into the search bar. I found less around 50.

Progressive Jackpots – I wouldn’t recommend this site if you are looking for big jackpots to play for. Dream Drops, Mega Moolahs and Mega Fortunes were all conspicuous in their absence. However, there were around 20 Jackpot King games from the Blueprint label.

Slingo Games – the Slingo selection numbers around 30, including classics like Slingo Extreme and newer games like Slingo Starburst and Book of Slingo.

Live Dealer 8/10

To find the live casino you’ll need to locate the Live Casino link. It’s not at the top of the page where you might expect, but rather on the left side on desktop, under the Join Now button or Deposit button if you are logged in.

To be fair, the live section looks good with games supplied by three top studios: Evolution Gaming, Authentic Gaming and Skywind. Of those 3, Evolution are by far the biggest. Their tables are pooled with 1,000s of online casinos so there are always 10,000s of players online. That means you get more choice of game formats and stakes. Popular games include Blackjack, Roulette, Poker and Gameshows with stakes from 10p up to £1,000.

The tables from Authentic and Skywind are less busy but there are some interesting formats in each lobby, including live streamed action from real casino floors in London and across Europe.

Loyalty Promotions 7/10

PlazaRoyal don’t run many bespoke promotions for their players. This is a small site on the Aspire network so everything is pooled with other casinos on the network. So you might recognise these deals from other sites.

Daily Free Spins gets you 50, 25 or 10 free spins when you wager £1,000, £500 or £100 over the previous 24 hours, with free spins winnings paid in cash. There is also access to the famous Pragmatic Play Drops and Wins tournaments with £100,000s paid out in cash every month.

Cashier Options 7/10

The cashier at PlazaRoyal gives you a good range of payment options including debit cards, eWallets and pre-paid cards. It’s easy to use and comes with one caveat – a 3.1% fee on Paypal deposits which is typical of Aspire Global sites, but not across the industry as a whole. This is also a £10 deposit casino, so you can start with a relatively small transaction.

Here are the payment options, limits and fees:

Payment Service	Minimum Deposit	Deposit Fee	Minimum Withdrawal	Withdrawal Fee
Visa and Mastercard	£10	2.5%	£10	0%
Bank Transfer	£10	0%	£10	0%
Paypal	£10	3.2%	£10	0%
Skrill	£10	0%	£10	0%
Trustly	£10	0%	£10	0%
Astropay	£10	0%	£10	0%
MuchBetter	£10	0%	£10	0%
Paysafecard	£10	0%	N/A	N/A

Payout Speed 7/10

I have some experience of making withdrawal from Aspire Global sites and can tell you that they can be both good and bad. All the sites on the network use the same payments team. They work office hours only, so if you are withdrawing during a weekday you can see the payment turned around in under 4 hours, sometimes in just minutes. However, evenings and weekends are different when you’ll be waiting until the next day or Monday morning.

I tested the cashout speed here with the following results:

Withdrawal to MuchBetter made at 13.17 on Tuesday processed at 08.21 on Wednesday.
Processing Time: 19 hours and 4 minutes to process.

Customer Support 8/10

The support service at PlazaRoyal is available on live chat and email, but not by phone. The chat service is available between 8am and midnight in the UK and is efficient. I have never had to wait more than 5 minutes for a response at an Aspire site, even at peak times. The agents are real people, not AI bots, and they generally answer your questions quickly. I can also recommend using the FAQs which are available from the site footer, where you can get answers to common queries about your account, bonuses and the games.

KYC Process 8/10

As PlazaRoyal, if you are asked to provide scans of personal documents to verify your ID, age, address and / or source of gambling funds, then you can do so through your account pages. This is a neat system that avoids sending sensitive information on email.

Use the ‘Document Upload’ link in the account area to do this. I have found that ID documents may be verified in minutes, but source of wealth checks can take longer. Whilst you can wait until you are asked for this information, to avoid delays to future withdrawals, I recommend that if you plan to play here often then you upload documents as soon as you have the opportunity. The system is really easy to use and response times are quick.

License & Reputation 8/10

PlazaRoyal is part of the Aspire Global network of casinos. The operator is licensed in the UK and in Malta. These are the license details:

UK Gambling Commission License – Remote 039483-R-319409-017
MGA License – MGA/CRP/148/2007

To hold a license in the UK an operator must adhere to strict rules around the fairness of the games and offers on their sites. They must also provide responsible gambling tools to allow players to set limits on losses, deposits and wagers. Read more about this here.

Regulatory Action

Aspire Global has one historical regulatory action against its name. In November 2022 they were fined £237,600 for anti-money laundering failings relating to source of funds checks on partner businesses. Find out more here.

This operator has not been subject to any further actions.

Across the Web – Consumer Reviews

PlazaRoyal does not have any reviews on TrustPilot.

Our Verdict 7.3/10

Aspire Global sites are all very similar, so if you’ve been to one before, you’ll know what to expect. And that is very much the case with PlazaRoyal. The game catalogue is strong, but does have some glaring omissions. The sign up package is OK, but lacks imagination, sticking to tried and tested games from Play n Go and NetEnt for the free spins part instead. Overall, the site is easy to use and does the job, with a very neat account area. But those deposit fees remain a contentious feature for me. If you can live with all that then this is as good a site as any to spin slots on.

Play at Plaza Royal