Website UX & Registration 7/10

Slot Planet is not the first slot site to use an intergalactic theme – check out Cosmic Spins from Grace Media too if you enjoy the style. The home page shows a deep purple background with distant stars and (bizarrely) an astronaut floating around playing a guitar! It’s a simple design and an unintrusive theme that means the interface and navigation are very easy to follow.

Sign up take just a few minutes – it’s a standard 3-step White Hat Gaming form that requires your email, mobile number and home address for verification. Make sure you enter this correctly or your registration won’t work.

Once registered I found Slot Planet very easy to use. The game logos all stand out clearly from the white background and the simple account area allows you to deposit and withdraw, upload KYC documents, set your limits and view any active or available bonuses in the click of a link.

In summary, whilst it’s not the most compelling brand and design on the market, Slot Planet website keeps things simple and does the job.

Online Slots 9/10

As its name suggests, Slot Planet is absolutely stacked with slot games. It’s a paradise for reel game players with over 4,000 to browse through in total. I counted 118 providers in the list which is outstanding. Every big name is there from Big Time Gaming down to Yggdrasil, and many small studios too like Crazy Tooth, Foxium and Iron Dog.

A list like that can be overwhelming and requires a good menu system to allow easy searching. The website goes some way to meeting that need with the option to search by game name of provider, as well as by formats or features like Megaways, Cluster Pays, Sticky Wilds and Mega Symbols. There is also a filter for ‘New’ slots allowing you to find recent releases. A quick glance shows this section to be very up to date with new titles from the same week already displayed. The filter options could be more expansive – there is no filter for max win size or volatility for example – but for most players this will be enough.

It’s hard to pick out any stand-out games from such a big list but they go from favourites like Starburst and Book of Dead to Bonanza Megaways, Gonzo’s Quest and Hand of Anubis. There are also more than 30 Slingo titles and more than 100 jackpots including the Dream Drop series from Relax Gaming and the Jackpot King slots from Blueprint.

Live Dealer 8/10

The main focus might be slots at Slot Planet but they haven’t left live dealer fans out with tables from both Evolution Gaming and Pragmatic Play. These are two of the biggest names in this field and combined they offer 100s of tables covering a massive variety of blackjacks, roulettes, hold ‘em pokers, baccarats and gameshows. By pooling players from 100s of casinos worldwide their lobbies are always busy giving you a big range of stake sizes and good jackpots pools.

Loyalty Promotions 6/10

One area in which Slot Planet does not shine is loyalty promotions.

Browsing the promotions page there is nothing advertised beyond the sign-up deal. That doesn’t mean that the site doesn’t send out free spins and bonus matches to players on a bespoke basis, but normally you would expect to find some extra tournaments or prize draws here. Instead, the only leaderboards you can join are those in the network-wide Pragmatic Play promotion, Drops and Wins. These are available at any slot site that has Pragmatic slots, which is most of them. There are millions in prizes to be won over the year in daily, weekly and monthly leaderboards. You can find out more about it in this article.

To be fair, as a rule white label casinos don’t offer the same level of promotions as independent ones anyway, but there is still room for improvement in this area at Slot Planet.

Cashier Options 8/10

The cashier service at Slot Planet is very good. The range of payment options is wider than many other sites, there are no fees, and deposit and withdrawal thresholds are fair with a £10 minimum.

Here is a full list of payment options available.

Payout Speed 7/10

Withdrawals at Slot Planet are handled within 24 hours during the week but there are no withdrawals at weekends. So, if you are withdrawing on a Friday evening you may be waiting up to 72 hours to see your funds, or longer depending on your payment service. Again, many white labels operate at this level.

From my experience during the week most withdrawals will be processed within 6 to 12 hours, so it’s not a terrible service. But it could be better. I recommend that you verify your account as soon as you can after registration to avoid delays, and use eWallets as these make funds available instantly after Slot Planet have processed them. Banks can take up to 5 days to do the same.

Customer Support 8/10

Support at Slot Planet is generally good. There is no phone line, but you can speak to agents via live chat and on email at support@slotplanet.com. The live chat is 24/7 and – unlike some rival sites – does not use AI bots. Instead, you are put directly onto a real-life agent. It takes less than 2 minutes at most times but does require you to input your personal details each time to verify your identity, which can be a bit annoying.

Alternatively, you can use the comprehensive Help Center. This is an FAQs updated by support agents covering all the main topics. It’s actually very good and can save you time if you don’t want to go through the process of speaking to an agent.

KYC Process 8/10

Account verification – otherwise known as KYC – is a necessary part of playing at any licensed slot site in the UK. Your ID will be verified behind the scenes on sign-up but if you go on to deposit and withdraw significant amounts you may be asked to provide documentation like driver license, passport, utility bills and bank statements.

This is easily done at Slot Planet using the document upload tool. I would recommend doing this as soon as you register if you plan to spend time on the site. It can save delays in withdrawals later as it can take a day or 2 for your documents to be reviewed.