Consider The Quality of Website and App
Choose a site with a good user experience on both desktop and mobile. We all know the frustration of a website that crashes or hangs at a critical moment. Have a browse around and make sure important information like bonus terms is easy to find. It’s a good indication of the quality of the service a site is providing.
Look For Customer Support Hours
You will need to lean on support at one time or another and playing at a site where the team is available when you are online is important. Most sites display the customer support hours on their contact us page. A 24/7 live chat service and comprehensive FAQs is a good indicator of the quality of a site.
Research Consumer Review Sites for Reputation
Make sure the website you play at has a good reputation. You can do this by reading our own reviews as well as doing your own research. Look at other consumer review sites like Trust Pilot. You can also research the operator license history to see if they have a history of penalties.
